• The Clinical Systems Analyst reports directly to the Chief Services Officer. • Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions • Design, manage, and oversee projects and tasks for our clients • Configure, build, document, test, modify, and maintain software applications • Proactively problem solve and determine the best course of action to meet the needs of our clients and their customers • Work closely with end users to troubleshoot, diagnose and correct problems related to applications by identifying malfunctions in hardware and software • Collaborate loosely with client’s technical team to maintain continuity of process • Conduct system enhancements/new features, build, upgrades/quarterly updates and optimizations • Analyze business requirements and translate into system requirements making necessary revisions to system logic • Perform system customizations including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows • Abide by HIPAA regulations of confidentiality for all activities and information accessed • Participate in the development of tools and training for end users’ competencies • Ensure clinical upgrades, patches and enhancements are comprehensively planned and tested before applying in the production environment • Establish concise ad-hoc reports • Determine project priorities based on the needs of our clients. Ensure completion of projects in a timely manner to comply with established deadlines. • Actively work with Chief Services Officer and clients to determine and or adjust project priorities • Perform and/or oversee ongoing maintenance of the Information Systems and their interfaces, as well as support activities of our clients • Provide technical support to our clients • Provide information and training related to Information Systems to our clients • Problem solves for clients • Develop and maintain good relationships with clients and clients’ staff • Other tasks and projects as assigned by the CEO, or the Chief Services Officer

• Lead the end-to-end elicitation of business and Master Data Management (MDM) requirements through stakeholder workshops, interviews, and data profiling to deliver high-quality domain models, business cases, and traceability matrices. • Partner with Data Governance and Product Owners to define standardized master data definitions, hierarchies, and stewardship rules. • Design and document complex data integration workflows—including batch, real-time, and API-based patterns. • Oversee the implementation and testing of MDM logic while proactively triaging and resolving data quality defects and integration failures throughout the delivery lifecycle.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Senior Enterprise Systems Test Engineer to support Enterprise Management (EM) development, testing, and release validation activities across the Military Health System (MHS). This role requires deep technical expertise in enterprise system testing, scripting and automation, EM release engineering practices, and the ability to troubleshoot complex service interactions across distributed enterprise systems. - Design and execute enterprise level test plans for EM releases, configuration updates, software packages, and automated workflows. - Conduct integration testing, regression testing, compatibility assessments, and validation of EM capabilities across multiple system environments. - Develop and maintain test scripts, automation tools, and validation frameworks using PowerShell or similar technologies to support EM release processes. - Evaluate vendor updates, EM enhancements, and release candidates for stability, compliance, and operational readiness prior to deployment. - Perform root cause analysis for defects, track issue resolution, and collaborate with engineering teams to correct system level problems. - Support release readiness reviews, coordinate with EM packaging and configuration teams, and provide test evidence for approval by authorities. - Participate in Change Advisory Board (CAB) processes and provide technical impact assessments for EM related changes. - Produce detailed engineering reports, test documentation, validation results, standard operating procedures (SOPs), and system diagrams. - Collaborate with Systems Administration, Information Assurance (IA) Security, Architecture, and Enterprise Services teams to ensure integrated testing across upstream and downstream systems. - Perform additional duties as assigned in support of enterprise validation and modernization initiatives. Qualifications - Active Secret clearance - Microsoft Certified: Azure Administrator Associate or higher - Must meet DoD 8570 / 8140 IAT-II requirements (examples in the table include Security+, SSCP, GSEC, etc.) - Demonstrated expertise designing and executing system test plans for enterprise services and large scale environments. - Strong knowledge of Enterprise Management (EM) workflows, including packaging, configuration updates, release sequencing, and automation practices. - Proficiency in PowerShell scripting and development of automated validation frameworks or similar test automation tools. - Deep understanding of Windows enterprise architecture, Active Directory (AD), Group Policy (GPO), and cross-system service dependencies. - Familiarity with DoD cybersecurity frameworks, including RMF and DISA STIG configuration compliance requirements. - Ability to troubleshoot complex system integrations and multi-tier service interactions. - Strong technical writing, documentation, analysis, and reporting skills. Requirements - Experience supporting enterprise IT modernization initiatives within DoD or large-scale federal environments. - Knowledge of release engineering principles, Dev/Test automation, and CI/CD concepts. - Experience validating enterprise software packages, configuration baselines, and system integrations. - Familiarity with enterprise monitoring, logging, and reporting platforms. - Ability to brief technical findings and risk assessments to leadership and cross-functional stakeholders. - Demonstrated success improving automation, efficiency, and repeatability of validation processes. - Experience with secure cloud architecture patterns in Azure (identity, access, segmentation, logging/monitoring). Company Description

• We are looking for a Billing System Analyst I who will : Basic technical expertise on telco, billing, and ITSM tool (Jira or ServiceNow or Remedy) • Should be sound in communication, show flexibility and need to have basic trouble shooting skill in Unix/SQL. • Experience of monitoring via tools, scripts (shell/Perl) and email alerts. • Able to perform first cut basic analysis via predefined SOPs. • Explore patterns to make monitoring proactive, detecting problems before they happen and avoid repetitive issues in production. • Able to understand the customer SLA, prioritize and manage the workflow from start to finish. • Able to engage with customer and L2/L3 for any functional or technical malfunctions faced in production. • He should be able to communicate the issue meaningfully to different stakeholders and those with less technical knowledge. • Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime. • Document operational and system architecture processes and configuration and identify automation opportunities were applicable • Participating in Operations 24x7 on-call rotation schedule • Able to maintain clear shift handover, ROTA, and Escalation matrix to have seamless handholding among different support teams, customer, and 3rd party vendor. • Able to capture chronology of events for critical and high alerts.