• Supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions in pharma environment. • Installs and optimizes hardware/software/network products and configurations at customer sites. • Diagnoses and resolves product performance problems. • Performs maintenance and repairs. • Ensures customer satisfaction by advising customers on preventive maintenance and configurations. • Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. • Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. • Train other field engineers and customers in the solutions.

• Ensure Alcon equipment at customer sites and demo equipment function effectively • Troubleshoot, diagnose, and repair equipment • Perform preventative maintenance and manage installations and upgrades • Lead planning and installation activities of Alcon connected products • Coordinate with customer’s IT and Alcon commercial teams • Establish and maintain a high level of customer satisfaction • Address customer concerns, quality assurance and medical safety issues • Maintain all administrative responsibilities in a timely manner • Assist Sales, Clinical and In-house Teams as needed • Manage inventory and keep accurate records

• Installing, commissioning and servicing water treatment equipment including softeners, and dosing systems. • Conducting water sampling, analytical testing and environmental hygiene monitoring. • Carrying out cleaning, disinfection, flushing and descaling of water systems, tanks and cooling towers. • Supporting customers with technical advice and troubleshooting. • Managing equipment, PPE and company vehicle to the highest standards. • Building strong customer relationships and identifying opportunities for additional products and services. • Ensuring all work is completed safely, accurately and in line with company and industry standards.

• Provide technical support regarding Collins Aerospace avionics/sensors and fire detection products owned and operated by United Airlines • You will team with our repair programs group and product support group to provide resolutions for technical issues at United Airlines • Assist with installation, operation, maintenance, troubleshooting, repair and system test and training on site as required in accordance with Collins Aerospace and customer requirements • May act as on-site lead for major field installation or modification programs • Perform services using Collins Aerospace approved methods and workmanship standards to ensure optimum equipment operation and customer satisfaction • Support equipment and systems of high complexity and advanced technology • Competence is required in utilizing developmental techniques for experimental or prototype equipment and during configuration changes in customer systems • Act as the face of Collins Aerospace to the customer and display excellent relationship building and customer soft skills • Develop close working relationships with Collins Aerospace Sales and Service professionals to assist with new sales and service programs • Interface with Collins Engineering, Product Support Managers, Training and Repair Services • Support travel requirements - approximately 25 percent