• Installing, commissioning and servicing water treatment equipment including softeners, and dosing systems. • Conducting water sampling, analytical testing and environmental hygiene monitoring. • Carrying out cleaning, disinfection, flushing and descaling of water systems, tanks and cooling towers. • Supporting customers with technical advice and troubleshooting. • Managing equipment, PPE and company vehicle to the highest standards. • Building strong customer relationships and identifying opportunities for additional products and services. • Ensuring all work is completed safely, accurately and in line with company and industry standards.

• Provide technical support regarding Collins Aerospace avionics/sensors and fire detection products owned and operated by United Airlines • You will team with our repair programs group and product support group to provide resolutions for technical issues at United Airlines • Assist with installation, operation, maintenance, troubleshooting, repair and system test and training on site as required in accordance with Collins Aerospace and customer requirements • May act as on-site lead for major field installation or modification programs • Perform services using Collins Aerospace approved methods and workmanship standards to ensure optimum equipment operation and customer satisfaction • Support equipment and systems of high complexity and advanced technology • Competence is required in utilizing developmental techniques for experimental or prototype equipment and during configuration changes in customer systems • Act as the face of Collins Aerospace to the customer and display excellent relationship building and customer soft skills • Develop close working relationships with Collins Aerospace Sales and Service professionals to assist with new sales and service programs • Interface with Collins Engineering, Product Support Managers, Training and Repair Services • Support travel requirements - approximately 25 percent

• Serve as the primary on-site representative of Abbott Diagnostics Division (ADD), acting as a trusted partner to laboratory customers. • Own customer relationships with a focus on retention, customer loyalty, economic profitability, and value expansion. • Provide first-line technical support for complex diagnostic instruments, ensuring uptime, analytical turnaround time, and customer satisfaction. • Manage issue resolution end-to-end, escalating when necessary while maintaining ownership through closure. • Perform instrument installations, commissioning, preventive maintenance, upgrades, and troubleshooting. • Drive revenue growth through menu expansion, service sales, product promotion, and value-based solutions. • Conduct customer business reviews, KPI reviews, and structured customer visits (pre- and post-call planning). • Identify customer needs, training opportunities, operational pain points, and Voice of Customer (VOC) insights. • Coordinate order management, inventory control, consumables, contracts, and lifecycle management. • Ensure compliance with Abbott Quality Systems, CAPA requirements, regulatory standards, and safety guidelines. • Utilize CRM, service, and reporting systems to document activities, manage tickets, and track performance. • Collaborate cross-functionally with Sales, Marketing, Technical Service, Customer Support, and Finance teams. • Support territory and district business objectives, including on-call coverage, travel, and mentoring of peers.

• Provide technical support and service to customers at their facilities • Manage customer relationships and ensure proper documentation in the CRM system • Conduct preventative maintenance and manage system upgrades • Collaborate with cross-functional teams for issue resolution