At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Data and Analytics Engineering team you lead the design and implementation of thorough data architecture strategies. As a Director, you drive thought leadership, promote technological advances, and create an environment where people and technology thrive together. This role involves collaborating with business stakeholders to translate data requirements into technical solutions and safeguarding data architecture compliance with governance and security policies. Responsibilities - Lead the creation and execution of data architecture strategies - Drive innovation and thought leadership in data solutions - Collaborate with stakeholders to align technical solutions with business needs - Maintain compliance with data governance and security protocols - Promote an environment where technology and people excel together - Translate complex data requirements into actionable technical plans - Oversee the implementation of advanced data technologies - Facilitate cross-functional collaboration to enhance data architecture What You Must Have - Bachelor's Degree - 8 years of experience What Sets You Apart - Certification in Cloud Platforms [e.g., AWS Certified Solutions Architect, AWS Data Engineer, Google Professional Cloud Architect, GCP Data Engineer Microsoft Certified: Azure Solutions Architect Expert, Azure Data Engineer Associate, Snowflake Core, Snowflake Databricks Data Engineer Associate] is a plus - Proficient in Python and structured/unstructured data - Proficient in SQL and relational databases - Writing and maintaining FastAPI endpoints for applications - Understanding AI techniques enhancing LLMs - Experience in prompt engineering for LLM outputs - Developing scalable data storage solutions using cloud services - Designing and managing data warehouses and data lakes - Implementing IAM roles and policies for cloud platforms The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines #LI-Hybrid #BI-Hybrid

Role Description Do you want the opportunity to develop control systems for some of the nation’s greatest companies? Would you relish the chance to tackle a problem a customer is having with their manufacturing process and come up with a solution using your passion for automation and controls? If PLC, HMI, and SCADA are normal acronyms in your vocabulary, I invite you to come be a Control Freak with us. What You Will Be Doing - Program and troubleshoot PLC/HMI based control systems - Write structured, well-documented, bug-free PLC and SCADA code - Design intuitive, easy-to-navigate, aesthetically pleasing HMI interfaces - Interface with clients regarding technical issues and solutions Qualifications - Degree in electrical, mechanical, chemical or related engineering field or equivalent relevant experience - 3-7+ years of experience in controls, including troubleshooting, programming, and commissioning - Experience working in data center environments is a big plus - Strong problem solving skills and ability to work well independently - Ability to travel ~20% of the time, including potential international travel Benefits - Flexible work schedule with work from home options for numerous roles - Weekly communication from management in our internally famous Friday morning meeting - Competitive Compensation including a bonus plan and benefits - A manager that is cool…most of the time, because no one is perfect - A path for growth, a great culture, PTO, AND MORE!

Role Description The Business Systems Analyst I accelerates performance by translating operational needs into scalable system solutions across Empower’s enterprise application portfolio. This role owns requirements, configuration, testing, reporting, documentation, and issue resolution activities, escalating complexity while expanding judgment. AI serves as a force multiplier to increase analysis speed, broaden testing scale, improve documentation quality, surface insights, and strengthen decision-making without compromising controls. Operating within Empower’s hyper-growth, highly regulated 503A/503B environment, the analyst protects continuity, data integrity, compliance, and user adoption as platforms evolve. Success requires strategic thinking beyond assigned tasks, disciplined execution, exceptional attention to detail, and learning agility to master new applications, processes, regulations, and AI-enabled methods. The role partners with business stakeholders, senior analysts, IT, and vendors to deliver improvements quickly, responsibly, and consistently across functions. Responsibilities - Business Analysis - Requirements Discovery: Partner with stakeholders to clarify business problems, workflows, controls, and desired outcomes; document complete, testable requirements and trace them through delivery. - Process Mapping: Create current-state and future-state process maps that expose handoffs, decision points, data dependencies, compliance risks, and automation opportunities. - Solution Alignment: Translate approved requirements into clear functional specifications, configuration decisions, reporting needs, and straightforward integration expectations under senior guidance. - Systems Delivery - Configuration Support: Configure assigned application features, roles, workflows, reference data, and business rules according to approved requirements and established procedures. - Testing Excellence: Design and execute functional, regression, patch, upgrade, and user acceptance test scenarios for assigned changes, documenting evidence and defects with precision. - Release Readiness: Support change management and release activities by preparing impact assessments, implementation steps, validation evidence, communications, training content, and rollback considerations. - Operational Partnership - Issue Resolution: Investigate assigned incidents and service requests by reproducing problems, reviewing logs and data, isolating likely causes, and documenting findings before escalation. - Data Reporting: Develop and validate assigned reports, queries, reconciliations, and operational metrics that enable timely, accurate decisions. - Knowledge Enablement: Maintain clear requirements, configuration records, test evidence, process documentation, support articles, and training materials for assigned applications. Qualifications - Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent relevant experience. - 0 to 2 years of experience in business systems analysis, application support, IT operations, process improvement, or a related role. - Exposure to ERP, finance, supply chain, pharmacy management, customer-facing, or other enterprise platforms is preferred; healthcare or life sciences experience is not required. - Familiarity with Agile delivery, change management, testing practices, ticketing tools, data reporting, or entry-level technology certifications is beneficial. Knowledge and Skills - Foundational business analysis capability, including requirements elicitation, process mapping, functional documentation, testing, change support, and disciplined follow-through across multiple stakeholder groups. - Working knowledge of enterprise applications, data flows, integrations, reporting concepts, and SQL or comparable querying tools; able to learn unfamiliar platforms quickly. - Practical AI fluency for analysis, documentation, testing, knowledge retrieval, and decision support, with strong validation habits, privacy awareness, and responsible-use judgment. - Clear written and verbal communication, strong attention to detail, structured problem solving, adaptability, customer focus, and accountability in a fast-paced regulated environment. Key Competencies - Customer Focus: Builds trust through customer-centric solutions. - Strategic AI: Guides responsible AI adoption and adaptation. - Optimizes Work Processes: Drives efficiency with continuous improvement. - Collaborates: Partners effectively to achieve shared goals. - Resourcefulness: Secures and deploys resources efficiently. - Manages Complexity: Simplifies and solves complex challenges. - Ensures Accountability: Delivers on commitments with integrity. - Situational Adaptability: Adjusts approach to shifting conditions. - Communicates Effectively: Tailors messages to diverse audiences. Values - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Benefits - Comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage. - Paid time off. - 401(k) matching. - Wellness perks. - IV therapy and compounded medications. Physical Requirements - While performing the responsibilities of the job, the employee is required to talk and hear. - The employee is often required to remain in a stationary position for a significant amount of the workday. - Frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. - Regularly required to move about the office and around the corporate campus. - Regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Architect and hands-on build digital channel engagement solutions, including chat, messaging, omnichannel routing, and agent tooling, integrated with our broader CRM platform. • Serve as the subject-matter expert on digital engagement technologies (e.g., Salesforce Digital Engagement/Service Cloud, CTI, messaging APIs), advising engineering and business stakeholders on platform capability, constraints, and tradeoffs. • Partner with Product, Community Support Operations, and Trust teams to translate engagement strategy and ambiguous business needs into a concrete, multi-year technical roadmap. • Lead technical design reviews and embed engineering best practices, from design through code review to production operations. • Drive the full lifecycle of initiatives, from proof-of-concept and architecture through launch, experimentation, and iteration based on engagement metrics. • Mentor engineers in developing technical and collaboration skills; be the go-to person for technical guidance across the CRM organization. • Contribute to recruiting the right engineers by participating in interviews and building overall team technical culture.