Role Description The ER&R Support Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with internal team members and issuers. Organization and prioritization skills are extremely important in this position. The Support Analyst must be able to identify situations that require escalation. Most of a Support Analyst’s work consists of customer service, email communication, phone communication, and working within spreadsheets and a CRM application. - Analyze incoming cases to determine and relay applicable guidance to issuers - Provide exemplary customer service through phone and email - Answer inbound phone calls - Validate issuer requests and articulate any deficiencies back to the issuer to ensure all necessary information is gathered - Understand and follow escalation criteria to forward issues where the requests are not resolved promptly - Build and maintain positive working relationships with issuer points of contact - Manage and prioritize high caseloads during surge periods - Collaborate with Support Center colleagues and leadership to develop and improve processes - Assist with special projects as needed Qualifications - Bachelor’s Degree or equivalent OR 4 years’ relevant experience in lieu of degree - Experience in customer service - Experience analyzing data or working on a helpdesk - Must be a US Citizen Requirements - Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook - Prior experience in scheduling and facilitating meetings - Able to perform in a fast-paced, deadline-driven environment - Good written and oral communication skills - Able to work some evenings or overtime as required Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors including location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. Please review the job details below. Vantor is seeking an Advanced Financial Analyst to support the International Government segment. This role will serve as a trusted financial and growth partner to a global leadership team, helping drive disciplined financial management, stronger forecasting, pricing rigor, and growth across international government markets. The ideal candidate is a highly analytical finance professional with strong FP&A experience and the confidence to partner with senior stakeholders across Finance, Sales, Operations, and Corporate FP&A. This role requires someone who can move comfortably between detailed financial modeling, executive-level storytelling, and hands-on process improvement. Key Responsibilities - Serve as a trusted financial and commercial partner to the International Government region, providing insight, challenge, and support to regional leaders. - Drive financial management across the region, including timely planning, analysis, reporting, and clear, accurate executive presentations. - Lead monthly, quarterly, and annual budgeting and forecasting cycles in close collaboration with Corporate FP&A. - Support international growth by partnering with local sales leads to quantify, prioritize, and track market opportunities. - Help hold regional teams accountable for financial outcomes, opportunity progression, and performance against plan. - Actively monitor regional deals to ensure pricing, margins, and commercial structures align with company objectives. - Own and lead a robust forecasting and reporting model for consumption-based sales. - Establish and drive an operating model for the services sector within the International Government region. - Identify and lead finance process improvements, including the use of AI to simplify, automate, and standardize work where appropriate. - Prepare high-quality analysis and presentations for senior leadership, ensuring outputs are accurate, insightful, and action-oriented. Qualifications - Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field; advanced degree or professional finance qualification preferred. - 10+ years FP&A, commercial finance, or business partnering experience, preferably in an international, government, aerospace, defense, technology, data, or services environment. - Demonstrated experience with budgeting, forecasting, financial modeling, variance analysis, and management reporting. - Strong commercial acumen, including understanding of pricing, margin, revenue models, and deal economics. - Experience supporting sales or regional leadership teams in opportunity assessment and performance management. - Excellent Excel and PowerPoint skills; experience with ERP, planning, BI, or visualization tools preferred. - Interest in using AI, automation, and process improvement techniques to improve finance workflows. - Strong communication skills with the ability to translate complex financial information into clear business insight. - High attention to detail and commitment to producing accurate, error-free work. - Ability to operate independently, manage competing priorities, and influence stakeholders across functions and geographies. Preferred Attributes - Curious, proactive, and growth minded. - Comfortable challenging assumptions and bringing structure to ambiguous problems. - Strong executive presence and ability to build trust with senior leaders. - Process-oriented, with a bias toward simplification and scalable ways of working. - Energized by international markets, growth strategy, and cross-functional collaboration. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

• Monitor and analyze security alerts (EDR, SIEM) • Investigate incidents and coordinate the response • Maintain and improve detection rules • Contribute to hardening environments (endpoints, cloud) • Write incident reports and document procedures • Participate in incident response exercises

• Manage relationships with banking partners across multiple jurisdictions. • Lead bank account onboarding, maintenance, and banking documentation. • Coordinate KYC and compliance requirements with financial institutions. • Administer banking platforms, including user access, signatories, and security controls. • Monitor daily cash positions and support liquidity management across the Group. • Prepare and maintain cash flow forecasts. • Partner with internal teams on cash planning and funding activities. • Support FX transactions and monitor currency exposures. • Assist with short-term investments in line with treasury policies. • Prepare treasury reporting, including cash positions, liquidity, and forecasts for key stakeholders. • Support the administration and continuous improvement of the Treasury Management System. • Maintain bank connectivity, user management, and data quality. • Support treasury-related audits and strengthen internal controls. • Identify opportunities to improve treasury processes and increase automation.