Role Description TripShot is looking for an Implementation Consultant who thrives at the intersection of technology, client success, and project execution. In this role, you'll help organizations successfully launch and adopt the TripShot platform by: - Configuring software - Delivering engaging training - Supporting implementations - Partnering closely with Project Managers to ensure every deployment exceeds expectations You'll work directly with transit agencies, universities, employers, and transportation providers—helping them modernize operations while building trusted relationships that set the foundation for long-term customer success. Every implementation is different, making this an exciting opportunity for someone who enjoys learning, solving problems, collaborating across teams, and making a measurable impact. What You'll Do - Deliver Successful Implementations - Execute hands-on implementation activities that ensure successful client onboarding and adoption - Partner with Project Managers to support project plans, milestones, deliverables, and implementation schedules - Configure and validate client environments based on operational requirements - Conduct readiness assessments and support every phase of implementation from discovery through go-live - Identify risks, issues, and dependencies while proactively working toward successful resolutions - Become a Trusted Client Advisor - Develop a deep understanding of each client's transportation operations and business goals - Build trusted relationships with client stakeholders throughout the implementation lifecycle - Provide onsite and remote implementation support to ensure successful launches - Conduct post-implementation reviews and identify opportunities for continuous improvement - Deliver Exceptional Training - Lead engaging virtual and onsite training sessions for administrators, dispatchers, and end users - Help clients confidently adopt TripShot by reinforcing best practices and operational workflows - Create a positive implementation experience that drives long-term customer success and product adoption - Collaborate Across the Organization - Partner with Engineering, Product, Customer Success, Marketing, Support, and Professional Services teams - Maintain accurate implementation documentation within Salesforce, Monday.com, and internal systems - Support internal onboarding, process improvement initiatives, and knowledge sharing - Stay current on TripShot product enhancements, mobility trends, and emerging technologies Qualifications - Experience supporting software implementations, client onboarding, customer success, consulting, training, or similar client-facing technology roles - Strong understanding of implementation coordination and project execution fundamentals - Excellent verbal, written, presentation, and client-facing communication skills - Experience delivering software demonstrations, training, or user education - Strong organizational skills with exceptional attention to detail - Excellent analytical, troubleshooting, and problem-solving abilities - Ability to manage multiple priorities in a fast-paced, evolving environment - Experience working independently while collaborating effectively across cross-functional teams - Proficiency with Microsoft Office, Salesforce or similar CRM platforms, Monday.com (or comparable project management tools), Slack, and virtual meeting platforms - Willingness to travel up to 20% Preferred Qualifications - Experience implementing enterprise SaaS solutions - Transportation, transit, mobility, logistics, or technology industry experience - Experience configuring software platforms and validating system requirements - Experience working with Project Management or Professional Services organizations - Passion for improving mobility and creating better transportation experiences Benefits - Fast-paced, collaborative work environment - Opportunity to solve meaningful challenges - Visible impact on communities - Empowerment with autonomy - Encouragement of continuous learning - Support for professional growth Equal Employment Opportunity Transit Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Role Description At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement. In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices. If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit. What You’ll Own - HubSpot Implementation & System Configuration - Configure and optimize HubSpot across: - Sales Hub - Marketing Hub - Service Hub - Build and manage: - Workflows - Automations - Pipelines - CRM architecture - System logic - Execute data migrations, including: - Data mapping - Imports - Validation - Develop dashboards, reporting, and campaign structures. - Support HubSpot CMS and content deployment initiatives. - End-to-End Implementation Delivery - Deliver projects from onboarding through deployment. - Participate in: - Discovery - Strategic planning - Configuration - Development - Testing - Go-live support - Ensure every implementation aligns with client goals and delivery standards. - Perform quality assurance testing to ensure accuracy, scalability, and performance. - Client Enablement & Consulting - Lead client onboarding and training sessions. - Educate clients on HubSpot best practices and platform capabilities. - Translate business requirements into scalable HubSpot solutions. - Collaborate with: - Project Managers - Solutions Architects - Developers - Deliver an exceptional client experience throughout each engagement. - Troubleshooting & Platform Optimization - Diagnose and resolve HubSpot platform and integration issues. - Improve: - CRM structure - Workflows - Reporting - Automation - Escalate complex technical issues with detailed documentation. - Recommend process improvements based on platform performance. - Performance & Documentation - Analyze CRM performance and campaign effectiveness. - Provide data-driven recommendations for optimization. - Maintain accurate project documentation within HubSpot. - Ensure documentation remains organized and scalable. What Success Looks Like - HubSpot implementations are delivered successfully and on schedule. - Clients confidently adopt and utilize the HubSpot platform. - CRM systems remain scalable, organized, and efficient. - Automations improve operational efficiency. - Data migrations are completed accurately. - Clients receive proactive guidance that drives long-term success. Qualifications - Proven hands-on experience with: - HubSpot Sales Hub - HubSpot Marketing Hub - HubSpot Service Hub - Strong expertise in: - CRM architecture - Workflows - Automation - Pipelines - Experience with: - Data migration - System integrations - Troubleshooting - Platform optimization - Ability to manage multiple implementation projects simultaneously. - Professional written and spoken English. - Experience leading: - Client meetings - Training sessions - Solution workshops - Strong analytical and problem-solving skills. Nice to Have - Active HubSpot Certifications or willingness to obtain them. - Experience with HubSpot CMS. - Background in digital marketing or CRM consulting. - Experience working in implementation agencies or consulting environments. - Knowledge of API integrations and third-party business applications. Tech Stack - HubSpot Sales Hub - HubSpot Marketing Hub - HubSpot Service Hub - HubSpot CMS - Google Workspace - Microsoft Office - CRM reporting and dashboard tools - AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar) What a Typical Day Looks Like - Meet with clients to review implementation progress. - Configure HubSpot workflows, pipelines, and automations. - Execute data imports and validate CRM data. - Troubleshoot platform or integration issues. - Build dashboards and reporting. - Train clients on HubSpot functionality and best practices. - Collaborate with Project Managers, Developers, and Solutions Architects. - Update project documentation and implementation milestones. Key Metrics for Success (KPIs) - Successful implementation delivery. - Project completion within timeline and scope. - Client satisfaction. - HubSpot adoption and utilization rates. - CRM accuracy and data integrity. - Workflow and automation performance. - Quality assurance and documentation accuracy. Why This Role Stands Out - Work with a leading HubSpot implementation agency. - Partner directly with clients to solve meaningful business challenges. - Continuous opportunities for HubSpot certifications and professional development. - Fully remote role with flexible work arrangements. - Collaborative team environment focused on learning and innovation. - Career progression into: - Senior HubSpot Consultant - Solutions Architect - CRM Implementation Lead - Client Success Leadership Interview Process - Application Review - Spark Hire Intro Video (3–5 minutes) - Client Interview - Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you. Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview. You can record your video as many times as you’d like before submitting it—only your final version will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying. Apply Now If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

Role Description As an Implementation Manager on the Sales team, you’ll be the technical architect at the critical intersection of sales and customer success. You’ll partner closely with Account Executives during the sales cycle to design tailored technical solutions, lead high-impact proof-of-concepts, and ensure a seamless transition from closed-won to successful implementation. This is a high-ownership role that combines technical execution, storytelling, and real-world impact. You’ll report directly to the Senior Manager of Implementations and collaborate across teams to bring clarity to complexity—using data, empathy, and urgency to help shippers unlock the full value of the GoodShip platform. What You’ll Do - Drive Sales Velocity Through Technical Excellence - Lead the technical work-stream in enterprise sales cycles, translating prospect goals into compelling GoodShip solutions. - Design and deliver tailored proofs of concept that demonstrate measurable value and accelerate deal closure. - Transform messy, complex prospect data into polished platform use cases. - Perform rapid root-cause analysis to resolve technical objections and keep opportunities moving forward. - Implement data-validation processes that demonstrate GoodShip’s strength and reliability. - Define and document technical requirements, implementation considerations, and success criteria before close. - Build reusable demo environments and POC frameworks that improve sales efficiency. - Serve as a trusted advisor, helping prospects confidently envision their future with GoodShip. - Lead Implementation and Value Delivery - Own technical continuity from contract signature through onboarding and stabilization. - Translate pre-sale discovery and POC learnings into clear implementation roadmaps, milestones, and ownership plans. - Partner with customers to configure workflows, integrate and validate data, and prepare solutions for production use. - Troubleshoot technical blockers and coordinate dependencies across Customer Success, Product, and Engineering. - Validate that the implemented solution delivers against the outcomes established during the sales process. - Document configurations and key technical decisions to support adoption and long-term customer success. - Identify opportunities to expand GoodShip’s value as customer needs evolve. Qualifications - 4+ years of experience in solutions engineering, pre-sales consulting, technical implementation, or a similar customer-facing role within B2B SaaS. - Experience supporting both pre-sale and post-sale activities, including technical discovery, solution scoping, implementation, and onboarding. - Proficiency in SQL and advanced Excel, with the ability to analyze data and build compelling business cases quickly. - Working knowledge of relational databases and cloud platforms. - Strong project-management skills, with the ability to manage multiple concurrent sales cycles and implementations. - Clear, confident written and verbal communication skills, including the executive presence to present technical and commercial concepts. - Comfort delivering live product demonstrations and navigating technical discussions with customers. - Ability to operate with urgency, precision, and attention to detail in high-stakes customer environments. - Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field—or equivalent practical experience. Benefits - Competitive compensation and meaningful equity ownership. - 100% employer-paid health benefits. - Unlimited PTO. - Company-wide winter break during the December holidays. - Fully remote work environment. - Destination team off-sites.

Role Description SSP America is seeking a Specialist, IT Implementation to support technology deployments for airport restaurant locations across North America. This role is ideal for an IT professional who enjoys travel, thrives in fast-paced environments, and likes seeing projects through from implementation to go-live. You'll partner with IT, Operations, and restaurant leadership to ensure new technology solutions are successfully deployed, tested, and adopted by onsite teams. - Support the implementation of restaurant technology for new openings, remodels, and technology upgrades. - Configure and validate restaurant technology including POS systems, kiosks, OAT, EIGN, and related applications. - Verify hardware and software are functioning properly prior to restaurant opening. - Perform system testing and troubleshoot implementation issues. - Train restaurant management teams on newly implemented technology and provide go-live support. - Coordinate implementation activities with Operations, IT teams, and project stakeholders. - Manage multiple implementation projects simultaneously while maintaining project timelines. - Document implementation activities and support continuous process improvement. Qualifications - Associate's degree in Information Technology or a related field. - Three or more years of IT support, field implementation, or technology deployment experience. - Experience supporting software or hardware implementations in a multi-site environment. - Strong troubleshooting, organization, and communication skills. - Ability to work independently while coordinating with cross-functional teams. - Willingness to travel up to 75% throughout the United States and Canada, including overnight travel. Requirements - Experience with Oracle Simphony or another enterprise POS platform. - Restaurant, hospitality, retail, or airport technology experience. - Experience supporting new location openings or large-scale technology rollouts. - Bachelor's degree in Information Technology or a related discipline. Benefits - Competitive compensation and benefits. - Dynamic hospitality environment across multiple airport locations. - Career growth within a global airport hospitality company. - Comprehensive benefits including medical, dental, vision, and retirement programs. - 401K with company match. - Paid time off and paid holidays. - Short term and long term disability insurance. - Employee assistance program.