Role Description Trend Micro Research Center is seeking a Vulnerability Research Intern to join our industry-leading research team in Toronto. Trend Micro Research supports a global customer base including leading security product vendors, software and high-tech manufacturers, telecommunications providers, and large enterprise customers with a set of industry-leading technical data feeds, research products, and engineering services. - Research newly discovered security vulnerabilities in a wide range of software products - Produce reports describing software vulnerabilities and detection of attack vectors - Develop signatures for network traffic-based attack detection - Monitor security industry publications, news groups and other online sources for newly discovered security vulnerabilities and emerging threats - Collaborate with other vulnerability researchers on research, analysis, and report production Qualifications - Currently enrolled in a post-secondary program in Computer Science, Computer Engineering, Information Security, or related fields of study - A strong desire to learn, demonstrated through personal projects or self-directed learning - Strong written and verbal communication skills, being able to convey highly technical information in a succinct and accurate way - Strong analytical and problem-solving skills demonstrated through past experience - Strong knowledge in operating system and computer organization concepts - Functional understanding of the OSI reference model, TCP/IP protocol, and higher-level networking protocols - Knowledge in two or more of the following languages (Required): C/C++, Java, Assembly language (any flavor) is a plus - 2 or more of the following programming language knowledge requirements: Any scripting language such as Python, Ruby, Perl, Lua, or Bash, or, any functional language such as Lisp, Ruby, Haskell, or, any logic programming language such as Prolog - Familiarity with *NIX operating systems and the command line interface Requirements - Course work in Compilers & Interpreter and Computer Security - Ability to analyze and describe security vulnerabilities and attack methods - Proven ability to hack software, discover flaws, and suggest improvements, demonstrated through activities such as CTFs, bug bounty programs, and open-source project contribution Benefits At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Role Description We’re looking for a Senior AI Innovation Engineer to lead and accelerate our AI transformation journey. This is a highly strategic and hands-on role where you’ll turn ideas into real, revenue-generating solutions. You’ll combine a founder’s mindset with strong commercial ownership — driving execution, testing ideas through pilots, and building scalable AI-powered services. You will work cross-functionally with Sales, Product, and Delivery to ensure innovation directly impacts business growth. What you will do - Strategy Execution & Acceleration: - Take ownership of the existing AI transformation strategy and drive its execution at pace; - Identify gaps, dependencies, and bottlenecks, resolving them proactively; - Continuously refine strategy based on market feedback, client needs, and real-world learnings. - Product & Solution Development: - Contribute to building AI-powered service offerings beyond headcount-based models; - Prototype, test, and scale solutions from proof-of-concept to client deployment; - Define reusable AI components (knowledge bases, copilots, QA automation, intelligent routing). - Commercial Impact & Revenue Ownership: - Own revenue targets for innovation-driven offerings; - Partner with Sales and Business Growth teams to position AI solutions in client conversations; - Develop pricing and packaging strategies for hybrid AI + human service models. - Process Building & Operational Design: - Build repeatable frameworks for evaluating, piloting, and scaling new solutions; - Establish workflows, governance, and reporting for the innovation function; - Define and track success metrics (e.g., speed to pilot, adoption, cost efficiency, revenue impact). - Internal Transformation: - Drive implementation of AI agents into internal workflows; - Partner with internal teams to identify automation opportunities that improve efficiency and margins. Qualifications - Upper-Intermediate (B2) or higher English level; - Proven experience in a senior leadership role (Head or Lead level background); - Strong commercial mindset with deep understanding of margins and revenue impact; - Solid understanding of AI, LLMs, and automation workflows; - Experience aligning cross-functional teams; - Hands-on approach: testing ideas through pilots and structured validation; - Data-driven decision-making with focus on measurable outcomes; - High ownership mentality and accountability; - Strong organizational and structured thinking skills. Requirements - Experience in BPO, CX, or service-based companies; - Experience launching AI-driven products or automation solutions in production; - Familiarity with pricing models for SaaS or AI-enabled services. Benefits - Providing services during business hours; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your growth and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

• Shape our roadmap to create new model capabilities and unlock new functionality for our customer base, on both short and long time horizons. • Propose novel multi-modal system architectures (especially text and voice). • Develop and evaluate streaming and conversational systems for low-latency, interactive voice-video synthesis. • Design solutions that reinforce emotional expressiveness and natural interaction. • Implement and bring designs to life, from pretraining through post-training. • Ship models to production with optimised runtime to serve customers, and address their feedback thereafter.

• Bring real-world problems to Warriors Lab and develop solutions into products or businesses • Research, design, build, test, improve, and deliver innovation projects