Role Description As part of Loggerhead’s Customer Experience team, the Inside Sales Agent will be handling calls and leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into customers. In this role, you will interact with our customers through calls, SMS, and email. You will be relied on to actively listen to our customers, use your experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction. Great opportunity to grow with this role as the company grows and be well positioned to advance into other areas of the organization. A day in the life could include: - Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc. - Serve as a trusted advisor by uncovering the prospect’s needs, identifying gaps in coverage, recommending solutions, and converting them into customers using a proven sales strategy. - Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor. We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure. - Limited Prospecting – As a part of the inside sales team, most leads are delivered directly to you. - Best-In-Class Leaders and Teams – Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down. - Reputable Product – Loggerhead offers a competitive homeowner's product. - Respect & Appreciation – Join a team where diverse perspectives are respected and always welcome. Qualifications - Highly motivated and enjoys being rewarded for your efforts. - Energized by a challenge while also being able to make an impact. - Committed to doing what it takes to be successful in sales. - A strong communicator who’s passionate about helping others. - Comfortable with navigating multiple computer programs. - Possess high stress tolerance and critical thinking skills. - Receptive to coaching and feedback. - Strong communication skills. - Ability to work independently and hold yourself accountable for your performance. Requirements - Knowledge of Homeowners Insurance Market. - At least 2 years of demonstrated sales experience in insurance, or similar industry required. Education & Certifications - HS Diploma or GED is required. - Hold an active Personal Lines or Property & Casualty License upon hire. 20-44 or 2-20. Benefits - 401(k) - Dental insurance - Health insurance - STD/LTD - Life Insurance - Paid time off - Vision insurance - Referral Program - Tuition Reimbursement Working Conditions - Normal business office environment. - Additional hours as required. - Travel: Minimum, as required. Job Type Full-time Schedule Monday to Friday Work Location Remote/On-site

• Inside sales coordination • Customer care and development • Collaboration with the sales team

Role Description The Inside Sales Representative is responsible for qualifying inbound leads and generating outbound pipeline within the Mid-Market and SMB segments. This role owns the full sales cycle for assigned opportunities and supports new logo acquisition and early account expansion, primarily through remote engagement. Following the first year of ownership, accounts transition to the Commercial Account Executive team for ongoing management. Essential Duties and Responsibilities - Own inbound lead management for Mid-Market and SMB direct segments, as well as outbound prospecting into Mid-Market accounts. - Qualify inbound leads, create opportunities in CRM, and advance prospects through the sales pipeline. - Conduct outbound prospecting activities to generate additional pipeline within assigned segments. - Run the full opportunity lifecycle, including discovery, solution positioning, quoting, proposal development, negotiation, and close. - Collaborate with Solution Architects and Overlay teams to design fit-for-purpose solutions and quantify expected outcomes. - Deliver a strong customer buying experience while closing profitable deals. - Maintain accurate and up-to-date CRM data, including pipeline, forecasts, and detailed opportunity notes. - Provide clear and concise opportunity handoff documentation to the appropriate Account Management after close. Other Responsibilities - Own new logo motion for inbound and outbound Mid-Market accounts and inbound SMB accounts. - Route larger or more complex inbound opportunities to the appropriate Business Development Executive as needed. - Transition account ownership to the appropriate Commercial Account Executive after the first year. - Partner with implementation and support teams to support successful onboarding and early customer success. - Stay informed on product offerings, value messaging, and competitive positioning. Qualifications - Bachelor's degree in Business, Communications, Marketing, or related field preferred; equivalent experience acceptable. - 2 years of experience in inside sales, lead qualification, or B2B customer engagement roles. - Experience working with high-volume inbound leads and outbound prospecting in a sales environment. - Professional experience within the Managed Service Provider (MSP) industry is required. - Strong qualification, discovery, and closing skills. - Ability to manage multiple opportunities simultaneously with strong organization. - Strong communication skills (written and verbal). Preferred Qualifications - Experience in Mid-Market and/or SMB sales environments. - Experience with both inbound and outbound prospecting motions. - Prior telecom, technology, SaaS, or managed services experience preferred but not required. - Familiarity with structured sales processes and playbooks. - Strong experience with CRM tools (Salesforce preferred). Company Description TPx is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process. #LI-Remote Req: #26-0061

• Provide leadership and guidance to a small (7 team members), dynamic sales team, setting clear objectives and strategies to achieve sales targets and hold the team accountable to outcomes • Develop training programs and resources to enhance the skills and knowledge of their sales team, ensuring they are equipped to effectively pitch the platform and close deals. • Track sales metrics and KPIs, analyzing performance data to identify areas for improvement and implementing corrective actions as necessary. • Identify and pursue new business opportunities, including reaching out to potential clients, real estate agents, and property developers in specific markets as needed. • Prepare regular reports and updates on sales performance, pipeline status, and market insights for senior management and stakeholders. • Continuously seek ways to optimize sales processes, improve customer experience, and enhance the overall effectiveness of the sales function within the real estate marketplace startup. • Able to build sales assets and processes needed to achieve the sale.