• Serve as the enterprise compliance leader for all employee benefit programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, and other welfare plans • Establish and maintain a comprehensive benefits compliance governance framework aligned with federal, state, and local regulatory requirements • Act as the primary escalation point for complex or high‑risk benefits compliance issues • Monitor, interpret, and assess the impact of federal and state benefits regulations, including ACA, ERISA, HIPAA, COBRA, Section 125, and regulatory agency guidance • Translate regulatory requirements into enterprise‑level policies, operational controls, standards, and procedures • Proactively identify emerging regulatory risks and develop mitigation strategies • Lead internal benefits compliance audits, monitoring programs, and control assessments • Own the vendor relationships related to compliance • Ensure organizational audit readiness and serve as a key partner during internal audits, external audits, and regulatory inquiries • Oversee remediation plans and ensure timely resolution of compliance findings • Partner with Legal, Payroll, Finance, HR Systems, and external vendors to support regulatory filings, agency requests, and compliance investigations • Provide strategic guidance to Benefits Operations, Systems, and Service teams to ensure compliance is embedded into workflows and processes • Oversee multiple department annual and ongoing compliance activities, including ACA reporting, Form 5500 filings, open enrollment compliance reviews, and required disclosures • Govern benefits compliance documentation, including plan documents, SPDs, SBCs, notices, policies, and standard operating procedures • Ensure accurate and timely distribution of all legally required employee communications • Serve as a trusted advisor to senior leaders and internal stakeholders on benefits compliance matters • Develop compliance resources, guidance, and training to support consistent execution across the organization • Lead continuous improvement initiatives to strengthen controls, reduce risk, and increase operational maturity • Establish and utilize authoritative tools, industry resources, and regulatory guidance to validate compliance requirements and inform governance, controls, and decision‑making

• Assist with the IT SOX program, including audit support, walkthroughs, remediation of deficiencies, maintenance of IT application Standard Operating Procedures (SOPs) and Narratives. • Assist GRC and application owners in reviewing, developing, implementing IT General Controls, and performing SOX controls ensuring alignment with SOX requirements and deadlines. • Maintain a high-quality inventory of key IT controls and ensure proper documentation. • Coordinate IT SOX activities with internal/external auditors. • Review SOC Report CUECs and map to relevant Ferguson ITGCs. • Identify, assess, and remediate SOX deficiencies in collaboration with management. • Manage audit request from internal and external auditors, ensuring timely delivery of audit requests.

Role Description Provides routine data collection, preparation and administrative support for complaint response duties handled by Regulatory Affairs Specialists. Supports work queue assignment, data uploads to state regulatory portals and other technical tasks needed for timely regulatory reporting. Escalates complex issues to specialists or management. Prepares standard and limited ad hoc reports related to complaint and regulatory functions using established templates and procedures. Responsibilities - Collects and organizes complaint, policy, billing and related business information for internal and/or external reporting using established procedures. - Coordinates with Product, Billing, Claims, Service, I/T and other business partners to obtain documentation, confirm data needs and route policy or billing-related inquiries. - Performs data uploads to state regulatory portals and supports timely regulatory reporting in accordance with instructions and established controls. - Maintains complaint file tracking, work assignment queues, portal records, data dictionary fields and other metadata updates as assigned. - Reviews assigned information for completeness, consistency and obvious data issues; escalates discrepancies or non-routine questions to Regulatory Affairs Specialists or management. - Researches and evaluates policy processing transactions to support Regulatory Affairs Specialist to resolve complaints. - Assists in development of plans to address complaint trends. - Participates in department and team sessions to discuss complaint trends. - Assists Reg Affairs Specialist on data calls, premium surveys, market conduct exams and investigations. Benefits - A competitive salary and performance-based bonuses. - Comprehensive benefits package. - Flexible work arrangements (remote and/or office-based). - Dynamic and inclusive work culture within a globally renowned group. - Private Health Insurance. - Paid Time Off. - Training & Development opportunities in partnership with renowned companies.

• Handle sponsors' requests with the required level of detail and grounding in current legislation; • Participate in discussions to define the optimal strategy for different projects; • Identify potential risks and opportunities for projects arising from changes in legislation and/or applicable requirements; • Participate in discussions to select the best strategy for different projects (clinical research and products); • Perform technical review of documents prior to regulatory submission; • Prepare and review documents, including assembling clinical research dossiers and dossiers for different product categories for submission to ANVISA; • Conduct critical analysis of technical dossiers for registration and post-registration purposes in Brazil; • Assist in the design and discussion of the clinical development plan for an investigational product; • Revise and adapt prepared documents, when necessary, following review by project stakeholders; • Contribute technical responses to requirements issued by competent authorities; • File project documents according to internal procedures; • Keep the project database updated according to internal procedures; • Review Standard Operating Procedures relevant to the department; • Monitor publications of interest to the company and/or sponsors in the Official Federal Gazette (Diário Oficial da União); • Participate in Regulatory and Scientific Affairs team meetings and whenever requested; • Attend technical meetings with sponsors and regulatory authorities together with the Regulatory Affairs and Start-Up Management, when necessary; • Keep up to date with regulations and technical requirements applicable to the Brazilian regulatory agency and international guidelines for planning, conduct and submission of projects; • Participate in specific technical working groups of external entities when the topic has significant impact for the company and/or sponsors.