Ferguson

• Safely operate a stand-up forklift (order selector/cherry picker) to pull and prepare outbound customer orders. • Build, wrap, sort, and transport pallets and packages. • Use technology like RF devices to sort, scan, and prepare orders. • Accurately and timely receive, verify, stage and stock all incoming material. • Clean the workspace as you go and participate with the team in keeping the facility clean, safe, and accident free. • Requires 70-80% travel to various locations throughout the country for 1 to 4 weeks at a time. • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE).

Role Description The Senior Director of Product & Platform Engineering leads the teams responsible for Ferguson Home experiences and platform strategy. This leader will drive the transformation from channel-specific solutions to a unified, scalable platform that can be leveraged across all digital channels. The role is accountable for balancing business continuity with strategic modernization, ensuring Ferguson Home continues to deliver business value while establishing reusable capabilities and platform foundations that accelerate Ferguson's long-term digital transformation. Location: This position may be remote or hybrid in accordance with company policy. Key Responsibilities - Platform Strategy: Define and implement the roadmap for unified platform, establishing reusable customer-facing capabilities that can be used across digital channels. - Business Continuity & Ferguson Home Delivery: Lead engineering teams responsible for Ferguson Home ensuring uninterrupted delivery of business capabilities, platform stability, and operational excellence while supporting modernization initiatives. - Platform Modernization: Drive engineering and modernization efforts to consolidate fragmented channel-specific capabilities into a unified platform through shared services, reusable UI components, common experience APIs, and headless architecture patterns. - Architecture & Engineering Excellence: Provide technical leadership for modern web and mobile architecture, performance engineering, observability, accessibility, security, CI/CD, and engineering quality practices. - Cross-Functional Collaboration: Partner closely with Product Management, UX, Architecture, Platform Engineering, and Business partners to align modernization priorities with customer needs and business objectives. - Talent Development: Build and mentor Directors, Engineering Managers, Principal Engineers, and engineering teams while developing organizational capabilities required to support both current business operations and future platform transformation. Qualifications - 15+ years of software engineering and technology leadership experience, with at least 7+ years leading multiple engineering teams and people leaders. - Proven track record leading large-scale digital transformation, customer experience modernization, and platform consolidation while maintaining business continuity. - Demonstrated success delivering customer-facing digital products and experiences at scale across web and mobile channels. - Solid understanding of customer engagement and journeys across digital channels and implementing reusable capabilities that can be leveraged across multiple channels and customer touchpoints. Technical Stack - Deep expertise in modern web technologies and digital experience platforms (React, Node.js, REST API, Event based). - Experience with API-first architectures, BFF (Backend-for-Frontend) patterns, micro-frontends, and modern integration frameworks. - Familiarity with cloud-native architectures, CI/CD pipelines, observability platforms, performance engineering, and DevSecOps practices. - Experience integrating customer-facing applications with enterprise services. Architecture & Engineering Leadership - Good understanding of scalable digital architecture and modern software engineering practices. - Experience establishing engineering standards, governance models, and reusable technology patterns across multiple teams. - Ability to evaluate and introduce emerging technologies that improve customer experience, engineering productivity, and platform scalability. - Experience driving engineering excellence across performance, accessibility, reliability, security, and operational maturity. Leadership Skills - Strong executive presence with the ability to communicate technical strategies to business and technology customers. - Proven ability to lead organizations through significant technology and organizational change. - Demonstrated success building, mentoring, and scaling high-performing engineering teams. - Ability to align multi-functional collaborators around shared priorities, roadmaps, and customer outcomes. - Strong decision-making skills with the ability to balance short-term business needs and long-term strategic investments. Success Measures - Successful delivery of Ferguson Home business priorities while advancing the platform modernization roadmap. - Increased adoption of shared capabilities across digital channels. - Faster time-to-market for customer-facing features and digital experiences. - Improved customer experience, engagement, and platform performance metrics. - Reduced channel-specific technology and increased platform reuse. - Development of a high-performing engineering organization capable of supporting future growth and transformation. Benefits - Health, dental, and vision insurance. - Paid time off. - Life insurance. - 401(k) with a company match. - Mental health coverage. - Gender affirming and family building benefits. - Paid parental leave. - Associate discounts. - Community involvement opportunities. Pay Range Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience. - $15,050.00 - $25,083.34 (Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles). - This role is Bonus or Incentive Plan eligible. Equal Employment Opportunity The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

• Serve as the CMDB Owner and Subject Matter Expert • Act as the primary point of contact for CMDB-related initiatives • Provide proactive and transparent communication on CMDB initiatives • Lead CMDB governance efforts, ensuring data integrity and usability • Design, implement, and maintain automated CMDB discovery processes • Drive CMDB maturity by identifying data quality gaps • Collaborate with technical teams to establish accurate service relationships • Develop and support ITSM applications and integrations • Troubleshoot complex issues related to CMDB and related technologies • Create and maintain comprehensive documentation and governance frameworks • Deliver training and mentorship to technical teams

Role Description A successful Marketplace CS representative will resolve all third-party order issues to ensure continued business with our Marketplace partners. This includes handling all post-sale related inquiries such as: - Return requests - Freight claims - Product questions - Warranty support Marketplace representatives are responsible for resolving customer inquiries timely and efficiently while maintaining our seller ratings and positive feedback scores. Marketplace Hours: Monday – Friday 5am – 5pm PST & Saturdays 5am-2pm PST This role is approved to be fully remote and can be based anywhere in the United States. Responsibilities include but are not limited to: - Utilization of internal tools such as OMC, Genesys, and various Marketplace portals. - Provide exceptional customer support that boosts/maintains our feedback metrics. - Manage customer inquiries via phone and email. - Maintain/Meet Seller Agreements by ensuring quality interactions with customers and meeting time requirements. - Collaborate with our Merch & Ops team on critical issues and process improvements. Other Duties Include: - Contribute to weekly team meetings communicating any trends and inconsistencies seen in any Marketplace. - Seeking opportunities to clarify and improve existing Marketplace processes with peers and others in the organization. - Communicating critical issues with the use of our tools and resources; as well as communicating trends such as increased sales, fraudulent activity, listing errors/corrections, etc. - Adhere to company policies, procedures, and guidelines related to customer service, data privacy, security, and associate conduct. Qualifications - 6+ months in a sales or customer service representative position at Ferguson. - No current PIP's or CAN's. - Demonstrate great written and verbal communication. - Ability to work within business hours of Monday - Friday 6am-5pm PST and Saturday 6am-4pm PST - Overtime and weekends may be required during peaks. - Adhere to the Sales Center Attendance Policy. - Effective time management – must have the ability to multi-task. - Strong attention to detail and accuracy. Requirements - Problem solving—when something is broken, you can assess the situation and fix it quickly and efficiently! - Interpersonal skills—you play nicely with others: you contribute ideas and provide critical/constructive feedback. - Oral communication—you have the ability to talk with others to exchange information, ask constructive questions, and explain your ideas. - Written communication—you can effectively edit your work for spelling and grammar, and are able to present information in a way that is easy to read and understand. - Planning/organizing—you know what should be at the top of your to-do list and how to get through it in a timely manner. - Quality control—you know how to check yourself before you wreck yourself; you're thorough and produce quality work. - Adaptability—you can roll with the punches and you welcome change. - Dependability—you get to work on time, get your work done, and are always open to give and receive feedback. Benefits - Health, dental, and vision insurance. - Paid time off. - Life insurance. - 401(k) with a company match. - Mental health coverage. - Gender affirming and family building benefits. - Paid parental leave. - Associate discounts. - Community involvement opportunities.

• Lead and manage automation projects from initiation to completion • Ensure projects are delivered on time, within scope, and on budget • Lead EPC, contractor, and end-user projects • Collaborate with various teams to build project guidelines • Partner with internal teams to complete projects • Build and sustain solid customer connections • Provide accurate quotes, timely builds, and efficient delivery • Conduct project meetings and prepare status updates • Drive alignment with Ferguson’s Intentional Product Strategy (IPS) • Find opportunities for process improvement

• Submitting eligible claims on various vendor portals & adhering to vendor rules, timelines & requirements • Issuing customer credit memos in Trilogie • Issuing debits as needed • Achieve the required submission goal daily/monthly • Researching/resolving any claim related issues • Daily communication with internal branch associates, external customers, and vendors • Detailed tracking of approved and denied claims • Assisting branches/customers with part returns • Reconciliation of vendor payments, customer credits, discrepancies • Participate in group Teams calls periodically • Participate in Bi-Annual audit reconciliations • Assist on special projects • Work overtime as needed during peak season

• Develop, deliver, and refine ad hoc analysis, financial models, and business cases to support a rapidly changing business environment • Build in-depth analytics to challenge and support business decisions • Utilize AI to support and substantiate analysis • Provide financial analysis, forecast, and insights to aid in decision making • Communicate financial results to business leaders and the finance management team • In-depth analysis of sales and margin performances across segments • Support month end reporting needs to business leaders • Forecast update / identifying items not visible in the numbers driving the forecast • Prepare and deliver reporting to senior leadership and collaborate with departments outside of finance

Role Description As a Transaction Specialist in Ferguson's Corporate Real Estate & Facilities Department, you will optimize our network of over 1,500 locations spanning 47 million square feet, managing complex transactions such as acquisitions, dispositions, leasing, and renewals. Your role will involve: - Ensuring financial accuracy and regulatory compliance. - Driving portfolio optimization through strategic real estate decisions. - Collaborating with internal teams and external partners. - Negotiating favorable terms and conducting financial analyses to guide decision-making. - Being the main point of contact for all real estate matters for a handful of our field regional leaders. - Enhancing our real estate operations and supporting business growth. Qualifications - Proven experience in real estate transaction management, with a focus on leasing and portfolio optimization. - Demonstrated success in managing large-scale transactions across diverse asset types. - Bachelor’s degree or equivalent experience in real estate or business administration. - Deep understanding of real estate transaction processes, market dynamics, and financial principles. - Exceptional negotiation skills with the ability to manage high-value, complex transactions. - Strong analytical and problem-solving abilities, with expertise in financial modeling and data analysis. - Excellent project management skills, including the ability to manage multiple priorities and meet tight deadlines. - Strong interpersonal and communication skills to build relationships and effectively present to partners. - Proficiency in real estate management software and tools. - Willingness to travel as needed to support transaction activities. Requirements - Implements real estate plan with an understanding of the business's strategic real estate goals. - Collaborates with real estate team and business unit to create strategic facility objectives to achieve organizational goals. - Effectively manages the 3rd party vendor to ensure strategy execution and financial success, targeting cost savings goals within the portfolio. - Facilitates business review and approval of proposed new sites, relocations, and other related CAPEX spend. - Monitors lease expirations and locates and acquires new properties to meet business's requirements and timeline. - Understands how to review, analyze, and interpret financial analysis templates including cash flow projections, NPV (net present value), and/or IRR (internal rate of return). - Works closely with 3rd party vendor and internal realty services departments: Lease Administration, Project Management, Facility Management, and Finance/Accounting teams. - Monitors and maintains a real estate project tracking system to ensure timely transaction completion. - Prepares reports and makes presentations to relevant parties. - Resolves landlord and tenant disputes. - Manages 3rd party broker relationship to deliver value by negotiating favorable economic and flexible lease terms. - Evaluates the financial viability of real estate deals and negotiates contracts to benefit the organization. Benefits - Health, dental, and vision insurance. - Paid time off. - Life insurance. - 401(k) with a company match. - Mental health coverage. - Gender affirming and family building benefits. - Paid parental leave. - Associate discounts. - Community involvement opportunities.

• Review schedule for work required and associated timeline • Analyze specifications, plans, and details and identify issues • Set up meetings with Project managers and Plant sales associates for review of overall project prior to starting takeoff • Send RFI to engineers as needed to resolve issues • Perform detailed material takeoff • Mark plans accordingly checking and highlighting items taken off • Enter specification, phase, system, location, and notes as required for each item • Coordinate with Vendors to ensure that pricing data is received in a timely manner • Note any specific qualifications or alternatives to plans or specifications • Complete takeoff and review project data for accuracy before releasing to Sales Associates

Role Description This is a remote role that will support the IN/OH region. Our ideal candidate must be in EST time zone, preferably within easy commuting distance of locations in Fort Wayne, IN. - Assisting clients via telephone, diagnosing problems using tools, fixing or replacing parts. - Servicing various types of packaging equipment, and promoting company services. - Maintain up to date product knowledge and industry trends. - Implement and maintain company directives and policies. - Installing, maintaining, and repairing equipment. - Troubleshooting and identifying issues. - Providing technical support and guidance to customers. - Documenting services performed and customer interactions. - Traveling to customer locations. - Adaptability and safety awareness. - Specific duties can vary based on the industry and equipment. Qualifications - Prior experience working in Industrial Packaging preferred. - Proven understanding of technical software. - Prior experience in MRO. - Outstanding analytical and problem-solving skills. - Excellent verbal and written communication skills. - High regard for quality assurance and customer service. - Strong interpersonal and time-management skills. Benefits - Health, dental, and vision insurance. - Paid time off. - Life insurance. - 401(k) with a company match. - Mental health coverage. - Gender affirming and family building benefits. - Paid parental leave. - Associate discounts. - Community involvement opportunities. Pay Range $4,083.57 - $7,152.75 (Estimated Ranges displayed are Monthly for Salaried roles or Hourly for all other roles.) This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Equal Employment Opportunity The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.