• Teledyne FLIR is scaling its Early Fire Detection (EFD) portfolio — UL-listed thermal cameras that integrate directly into fire alarm control panels. • You will be the technical voice customers call when they need help specifying, designing-in, wiring-up, or commissioning an EFD system. • This is a hybrid technical/sales role. • You will partner closely with our Sales Director and Regional Sales Managers, but your charter is to make the technology work in the field, enable our integrator channel to succeed, and bring field intelligence back to Product Management. • Pre-Sales Application Engineering - Join sales calls to answer product application, code compliance (NFPA 72, UL 2684), and integration questions. • Integrator Enablement - Develop and deliver product training programs—remote and on-site—to enable fire protection industry to successfully design, sell and install FLIR thermal fire detection systems. • Design Assist - Review integrator drawings in Bluebeam, AutoCAD, and/or Revit and provide application guidance. • Sales Applications Support - Serve as Tier 2/3 applications support for FLIR EFD products, answering integrator and end-user questions on wiring, addressing, FACP integration, IP configuration, and commissioning. • Commissioning & Field Sales / Support - Travel on-site (25–35%) for first-article commissioning, integrator ride-alongs, and troubleshooting escalations. • Voice of the Field - Feed installer pain points, RMA trends, and code interpretation questions back to Product Management to shape the EFD roadmap.

• Strategically partner with Sales Executives and clinician-led Sales Solution Architects to lead and shape complex pre-sales engagements across payer and provider markets, ensuring technical alignment between customer enterprise architecture and MCG solutions. • Serve as the primary technical point of contact for customer and prospective IT, security, architecture, and digital health stakeholders throughout the sales cycle. • Lead and architect technical solution strategies related to Smart on FHIR, RESTful APIs, healthcare data exchange, and enterprise system integrations. • Apply deep expertise in API-driven, service-based, and event-driven architectures to support embedded workflows, system extensibility, scalability, and enterprise-grade integration patterns. • Explain and validate integration approaches involving structured and unstructured healthcare data, including data normalization, transformation, and downstream data usage. • Translate and articulate how AI models are incorporated into MCG solutions, including data inputs and outputs, governance frameworks, model oversight considerations, and integration into enterprise clinical and operational workflows. • Lead highly complex, multi-system, multi-stakeholder enterprise deals involving EHR integrations and digital ecosystem expansion. • Influence solution positioning and commercial strategy by aligning technical architecture with customer business outcomes. • Contribute to long-term solution strategy based on market feedback and enterprise customer needs. • Own and drive complex technical due diligence activities, including enterprise security reviews, vendor risk assessments, technical RFP/RFI responses, and penetration testing discussions. • Discuss authentication, authorization, identity management, and secure data exchange patterns, including OAuth2, SSO, and role-based access controls. • Design and present technical solution architectures, system diagrams, data flow diagrams, integration specifications, and deployment models aligned to customer environments. • Partner with Product, Engineering, SEAD, Security, and Implementation teams to validate technical feasibility, assumptions, constraints, and solution scope. • Clearly communicate technical capabilities, limitations, dependencies, and trade-offs to internal and external stakeholders. • Assist in defining implementation approaches, integration timelines, and technical prerequisites to support effective post-sale handoff. • Collaborate with Marketing and Revenue Operations to develop and maintain technical collateral, reference architectures, and technical enablement materials. • Proactively identify and mitigate technical and architectural risks early in the sales cycle.

• Work alongside the sales team to introduce CockroachDB to our potential customers. As a trusted advisor, you will help educate prospects on the unique capabilities of CockroachDB and design solutions to meet a wide variety of challenges. • Lead product and solution briefings, build proof-of-concepts (POC), run live product demos, and prototype CockroachDB integrations. • Partner with Cockroach Labs product management, engineering and support teams to solve customer challenges and improve CockroachDB. • Identify and address customers' key technical objections and develop the engineering strategies strategy to resolve those blockers to adoption.

Role Description Join Xurrent, where our AI-driven Operations Management platform powers the way modern enterprises manage and evolve their service delivery. We’re looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation. The Sales Engineer (SE) serves as a trusted technical advisor throughout the customer buying journey, partnering closely with Account Executives to guide prospects from discovery through evaluation and close. This customer-facing role helps organizations understand how Xurrent’s ITSM and ITOM solutions solve operational challenges and deliver measurable business value through tailored demonstrations, technical validation, and proof-of-value engagements. The SE collaborates cross-functionally with Sales, Product, Customer Success, and Technical teams to deliver compelling customer experiences and drive successful business outcomes. Responsibilities - Develop and demonstrate subject matter expertise across the Xurrent, StatusCast, and Zenduty platforms and related ITSM/ITOM solutions. - Design and deliver tailored product demonstrations and proof-of-value engagements aligned to each prospect’s business goals, technical requirements, and evaluation criteria. - Partner closely with Account Executives throughout the sales cycle to support technical discovery, solution alignment, and deal progression. - Lead technical discovery conversations to understand customer workflows, pain points, and operational goals, translating business challenges into solution-driven outcomes using Xurrent products. - Own the preparation, customization, and delivery of compelling software demonstrations that align with prospective customer requirements and use cases. - Maintain a strong understanding of the competitive landscape and confidently address technical and business objections during the sales process. - Collaborate cross-functionally with Product Marketing, Integration Architects, Service Management Architects, Product Management, Development, and Customer Success teams to develop and maintain high-quality presales assets and solution messaging. - Ensure presales collateral and technical messaging accurately position Xurrent solutions to address customer challenges and business outcomes. - Participate in RFI, RFP, and RFQ processes by developing technical responses that clearly communicate customer value and solution fit. - Identify opportunities to deliver measurable business outcomes and develop innovative solutions in collaboration with internal stakeholders. - Support Sales organization objectives and contribute toward individual and team revenue goals. - Build and maintain strong relationships with prospective customers and key stakeholders. - Maintain accurate and up-to-date opportunity, technical evaluation, and customer interaction details within CRM systems. - Manage and maintain demo environments, including software upgrades, configurations, integrations, and new feature enablement. - Provide actionable customer and market feedback to Product Management to help shape future product enhancements. - Ensure a smooth transition from sales to implementation by partnering closely with Customer Success and delivery teams. Qualifications - 3-5 years of experience in a customer-facing technical role such as Solutions Engineer or Sales Engineer. - Strong problem-solving, organizational, and time management skills. - Results-driven mindset with the ability to manage multiple priorities in a fast-paced environment. - Technical proficiency in cloud architecture and SaaS platforms. - Strong customer-facing communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences. - High attention to detail and strong collaboration skills. Preferred Qualifications - Experience with ITSM, ESM, or ITOM platforms. - Familiarity with Incident Management processes and ITIL frameworks. - Experience with iPaaS platforms and building API-based integrations/connectors between enterprise systems. - Exposure to enterprise software evaluations, technical sales cycles, or presales consulting. - Familiarity with SaaS delivery models and cloud-native architectures. Compensation - Competitive compensation package including a base salary of $98,000–$123,000 plus commission earnings of $22,000–$27,000, for total on-target earnings (OTE) of $120,000-$150,000. Important Notice: Beware of Recruitment Scams We have been made aware of fraudulent job offers being circulated under Xurrent’s name. Please note that only communications from verified recruiters using emails ending in "@xurrent.com" are official. If you receive unsolicited job offers, interview requests, or messages that seem suspicious, please exercise caution and do not share personal information or make any payments. Please note that Xurrent does not issue job offers without an application and interview process. Only candidates who successfully complete the interview process may receive an offer letter. We're actively addressing this and appreciate your help in staying alert and helping us protect our community. Statement of Equal Opportunity Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.