Role Description The Program Assistant supports the instructional and operational needs of a designated academic program at Williamsburg Learning. Reporting to the Program Leader, this role supports mentors by: - Grading assignments - Assisting during live classes - Maintaining and updating courses - Substituting when mentors are absent - Addressing program needs as they arise Program Assistants play a key role in strengthening overall program quality and supporting mentors so they can focus on high-impact teaching. Qualifications - High School Diploma required - Demonstrated experience or academic background in the subject area of the assigned program - Strong written and verbal communication skills - Ability to manage delegated priorities and adjust workload based on program needs - Experience using learning management systems (Canvas preferred) - Strong organizational skills and attention to detail - Ability to work independently while collaborating closely with instructional staff - Interest in developing as an educator; experience working with students preferred Requirements - Ability to attend meetings or classes during the standard school day - Ability to manage multiple digital systems simultaneously (video conferencing, chat, attendance, instructional materials) - Work is performed remotely and requires a quiet, professional workspace, reliable high-speed internet, and devices suitable for live instruction Benefits - Health - 401(k) Retirement - Paid Holidays - Paid Time Off Company Description Williamsburg Learning is an Equal Opportunity Employer.

• Own the SAP platform roadmap across all modules and workstreams, coordinating priorities with the FICO Architect, SD Architect, and business stakeholders (Finance, Tax, Revenue Recognition, Controlling, Operations). • Manage the end-to-end change request (CR) pipeline: intake, triage, cross-module dependency mapping, prioritization, and delivery tracking on the Jira SAP project board. • Serve as the primary point of contact for SAP across the business — translating executive and functional needs into platform decisions and sequenced delivery plans. • Facilitate release planning and go-live coordination across workstreams, ensuring UAT sign-off, cutover readiness, and stakeholder alignment. • Identify and drive quick-win automation opportunities (in coordination with the Integration Architect and n8n platform) that complement the core SAP build without requiring full CR cycles. • Own the SAP BTP layer: iFlow configuration and maintenance, certificate rotations, OAuth/mTLS administration, and incident response for all SAP-originated or SAP-destined integration flows. • Manage the SAP-side configuration of connections to Salesforce, Workday, OneStream, and Microsoft Dynamics 365 — coordinating with the Integration Architect on middleware design, API contracts, and cross-system data flow governance. • Oversee e-invoicing compliance across multiple countries (Poland KSeF, Romanian e-Factura, Belgian Peppol, and others), coordinating with local finance teams and external vendors. • Perform root-cause analysis on SAP integration incidents and lead resolution, engaging the FICO or SD Architect for module-level diagnosis and the Integration Architect for middleware-side issues as needed. • Administer the SAP platform: user roles, authorizations, transport management, and system configuration — escalating module-specific functional configuration to the relevant Architect. • Act as the primary commercial and delivery interface with external SAP vendors (currently Globant): SOW review, sprint planning, acceptance criteria definition, and escalation management. • Ensure every open CR has a named owner, module assignment (FICO/SD/cross-module), priority, and ETA; produce monthly SAP status updates for the IT Committee and Global IT Director. • Coordinate cross-workstream dependencies and sequencing — flagging transport conflicts, shared configuration objects, or delivery risks that span FICO, SD, or integration workstreams. • Contribute to IT cost visibility for SAP-related spend: licenses, BTP consumption, and consulting engagements. • Support audit, GDPR, and ISO 27001 compliance requirements related to the SAP platform.

• Management of complex international technology transfer and MSAT projects • Responsible for the technical implementation of product and process transfers • Ensuring compliance with international GMP and regulatory requirements • Conducting technical assessments at external manufacturing partners and production sites • Preparation, review and approval of technical documentation within a GMP environment • Development and continuous improvement of SOPs, risk analyses and validation documentation • Technical point of contact for complex pharmaceutical questions and manufacturing processes • Managing technical evaluations as part of new product and transfer projects • Close collaboration with Quality, Regulatory Affairs, Production and external partners • Coordination of cross-functional projects with international stakeholders • Analysis of technical challenges and development of sustainable solutions • Ensuring timely delivery of challenging project objectives

• Serve as the primary point of contact for government customers and manage all aspects of program delivery • Develop and maintain program schedules, budgets, risk registers, and performance baselines • Lead integrated project teams including subcontractors, functional leads, and staff across multiple locations • Ensure compliance with contract terms, FAR/DFAR regulations, and applicable government standards • Prepare and present program status reports, EVM data, and executive briefings to government and corporate leadership • Proactively identify and mitigate program risks and drive resolution of issues affecting cost, schedule, or performance • Support business development activities including proposals, re-competes, and contract modifications