Role Description We invite you to bring your experience and passion for partnering with large, complex cities and affiliated organizations, coupled with an understanding of applying geospatial technology to become an integral part of Esri’s State & Local Government team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing major city and affiliated organizations optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Responsibilities - Build relationships. - Prospect, develop, and implement location strategies for large, complex organizations. - Create new opportunities within high-level accounts and deepen relationships. - Participate in and present at trade shows, workshops, and seminars. - Understand our customers. - Demonstrate advanced industry knowledge and its relevance to the application of GIS. - Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. - Understand complex customer budgeting and acquisition processes. - Learn and grow. - Clearly articulate the strength and value of Esri technology as it relates to the needs of major cities and affiliated organizations. - Consistently conduct research and pursue professional development to ensure competitive knowledge. - Use your innovative whiteboarding and presentation skills to support visual storytelling. - Deliver results. - Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. - Continually evaluate work in terms of its contribution to meeting customer needs. - Collaborate with others. - Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. - Actively share knowledge and support/mentor team members. - Be motivated and resourceful and take initiative to resolve issues. Qualifications - 5+ years of enterprise sales and/or relevant consulting or program management experience. - Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers. - Possess financial and business acumen to build compelling account growth strategies. - Advanced knowledge of large, complex government organizations and new technology trends and the ability to translate this into complex solutions for customers. - Understanding of GIS, Esri technology, and enterprise government operations as they relate to one another. - Expert visual storyteller and negotiator across all levels of an organization. - Knowledge of industry fiscal year, budgeting, and procurement cycles. - Ability to travel domestically or internationally 25-50%. - Bachelor’s degree in GIS, business administration, or a related field. - Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications - General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations. - Master’s degree in GIS, business administration, or a related field. Benefits - Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families). - 401(k) and profit-sharing programs. - Minimum accrual of 80 hours of vacation leave. - Twelve paid holidays throughout the calendar year. - Opportunities for personal and professional growth. - A reasonable estimate of the base salary range is $114,400 — $218,400 USD. Company Description At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.

Role Description Du betreust einen festen Kundenstamm aus kleinen und mittelständischen Bestandskunden und bist deren zentrale Ansprechperson für alle Fragen rund um die eingesetzten Softwarelösungen. - Gemeinsam mit Deinen Kunden analysierst Du deren bestehende Softwarelandschaft im Rahmen von Produktumstellungen, bewertest den zukünftigen Bedarf und entwickelst passende Migrations- und Upgrade-Strategien. - Durch individuelle Beratung entwickelst du Upgrade- und Migrationskonzepte und begleitest beratend beim Wechsel auf neue Systeme. - Die bestehende Softwarelandschaft Deiner Kunden analysierst Du, leitest daraus passende Lösungsempfehlungen ab und identifizierst Potenziale für ergänzende Produkte sowie Weiterentwicklungen. - Bestehende Kundenbeziehungen baust du gezielt aus und entwickelst Maßnahmen zur Verlängerung auslaufender Subscriptions. - Du erstellst Forecasts, planst Wiedervorlagen und koordinierst Deine Kundenaktivitäten so, dass anstehende Verlängerungen, Beratungsgespräche und Folgeaufgaben rechtzeitig umgesetzt werden. - Auf Kundenveranstaltungen, Fachmessen sowie weiteren Events repräsentierst Du das Unternehmen, pflegst bestehende Kontakte und baust Dein Netzwerk kontinuierlich aus. Qualifications - Du verfügst über Berufserfahrung im B2B-Vertrieb, Customer Success oder Account Management und hast Spaß an der Zusammenarbeit mit Geschäftskunden. - Sehr gute Deutsch- sowie gute Englischkenntnisse in Wort und Schrift ermöglichen dir die souveräne Kommunikation mit verschiedenen Ansprechpartnern. - Du hast Freude daran, Kunden langfristig zu beraten, ihre Anforderungen zu verstehen und gemeinsam passende Lösungen zu entwickeln. - Strukturiertes und eigenständiges Arbeiten liegt dir, du behältst auch bei parallelen Themen immer den Überblick. - Lösungsorientierung und Verbindlichkeit zeichnen deinen Arbeitsstil ebenso aus wie Eigeninitiative, selbstständige Entscheidungen und ein proaktives Handeln. - Du arbeitest gerne im Team und schätzt eine vertrauensvolle Zusammenarbeit. Requirements - Idealerweise hast du eine kaufmännische Ausbildung oder ein wirtschaftsnahes Studium abgeschlossen. - Noch besser passt du zu uns, wenn du bereits Erfahrungen im Engineering- oder CAD-/EDA-Umfeld gesammelt und mit entsprechenden Softwarelösungen gearbeitet hast. - Erfahrung mit CRM-Systemen wie Salesforce oder Microsoft Dynamics hilft dir, auch komplexe Abläufe effizient zu dokumentieren und zu steuern. Benefits - Zusätzliche Krankenversicherung: Du bekommst Leistungen, die über die gesetzliche Absicherung hinausgehen – z. B. schnellere Facharzttermine oder Zuschüsse bei Behandlungen. - EGYM Wellpass: Du kannst bundesweit in vielen Fitnessstudios, Schwimmbädern und Sportangeboten trainieren – flexibel, auch spontan nach der Arbeit oder am Wochenende. - Kostenlose Getränke im Büro: Kaffee, Wasser und Softdrinks stehen dir jederzeit zur Verfügung – ohne Kleingeld oder Aufwand. - 30 Urlaubstage pro Jahr: Du hast ausreichend Zeit für Erholung, Reisen oder einfach längere Pausen zwischendurch. - Vergünstigungen im Alltag: Du erhältst Rabatte z. B. für Hotelbuchungen, Ausstattung für dein Homeoffice oder bei verschiedenen Online-Shops. - Team- und Sportevents: Du kannst an regelmäßig organisierten Events teilnehmen – vom gemeinsamen Sport bis zu Teamaktivitäten, die vom Unternehmen unterstützt oder organisiert werden.

• You manage a dedicated portfolio of small and medium-sized existing customers and act as their central point of contact for all questions regarding the software solutions in use. • Together with your customers, you analyze their existing software landscape as part of product transitions. • You assess future requirements and develop appropriate migration and upgrade strategies. • Through tailored consulting you develop upgrade and migration concepts and provide advisory support during the switch to new systems. • You analyze your customers' existing software landscape, derive suitable solution recommendations and identify opportunities for complementary products and further developments. • You systematically expand existing customer relationships and develop measures to renew expiring subscriptions. • You create forecasts, schedule follow-ups and coordinate your customer activities so that upcoming renewals, advisory meetings and follow-up tasks are implemented on time. • You represent the company at customer events, trade shows and other events, maintain existing contacts and continuously expand your network.

Role Description This position is responsible for evaluating new and existing business opportunities to determine financial and operational viability, while developing and maintaining a comprehensive funding playbook for each stream. The role leads payor enrollment processes on behalf of facility leadership to ensure readiness for contracting in both new and existing markets. In addition, this position supports KTS Account Managers, facility leadership, and the NRO Central Billing Office by overseeing contract and SCA execution, managing renewals and rate increases, tracking funding trends, and driving solutions for accounts receivable challenges tied to patient placements in KTS-supported programs. Success in this role requires strong insight into payors and the reimbursement landscape, along with the ability to navigate new business opportunities. The individual must build effective partnerships with payors, facility leadership, and corporate teams, while managing multiple projects under tight deadlines. A commitment to customer service and excellent communication skills are essential. - Evaluates new and existing business opportunities to determine financial and operational viability. - Develops funding playbook for each funding stream, updates as necessary. - Leads and executes payor enrollment processes for facility leadership, to ensure readiness for contracting in new and existing markets. - Develops and delivers training to facility teams on end-to-end payor processes for KTS generated business, including contract implementation, prior authorization workflows, and billing protocols. - Assists facility leadership in negotiating competitive reimbursement rates consistent with division standard. Qualifications - Bachelor's Degree required - 5-8 years related experience required, 8-10 preferred - Strategic insight into major payors and the reimbursement landscape. - Ability to handle multiple projects under strict deadlines while remaining flexible to changing priorities. - Ability to identify and navigate reimbursement for new business. - Demonstrates a commitment to exceptional customer service. - Exceptional interpersonal skills, fostering productive partnerships among payors, facility leadership, and corporate teams. - Excellent oral and written communication skills. Requirements - Travel: 20% Local/Regional Benefits - Challenging and rewarding work environment - Competitive Compensation & Generous Paid Time Off - Excellent Medical, Dental, Vision and Prescription Drug Plans - 401(K) with company match and discounted stock plan - SoFi Student Loan Refinancing Program - Career development opportunities within UHS and its 300+ Subsidiaries!