Role Description As the Account Manager, you will be responsible for managing and developing relationships with our assigned accounts on behalf of TapestryHealth to support your designated Sr. Account Manager. The key focus of this role is to ensure client satisfaction, drive retention, and identify opportunities for account growth. You will work closely with our operations and sales team to achieve these objectives. Primary Responsibilities - Proactively manage assigned facilities - Work collaboratively with assigned Sr. Account Manager for end to end (top down/bottom up) account management - Report through assigned account manager for facility level tasks - Proactively engage with facilities/centers to identify opportunities for upselling, cross-selling, or expanding the scope of products or services - Assist CAM in development of account plans and strategies to maximize client retention and satisfaction - Responsible for all documentation in Tapestry’s CRM to reflect current account status for all assigned facilities - Participate in education on products to customers, both onsite and virtual, to ensure utilization of products - Collaborate with internal teams, such as sales, client services, and operations to address client needs and ensure successful delivery of products or services - Provide exceptional customer service by promptly addressing client inquiries, concerns, and escalations - Assist in creating and presenting QBRs and MBRs to appropriate stakeholders (facility, regional, corporate) to present performance metrics, insights, and recommendations to clients - Participate in assigned internal calls - Monitor client accounts, track key performance indicators, and identify risks or issues that may impact the client relationship - Work closely with business development and implementation team to transition new clients from the sales process to account management, ensuring a smooth handover - Stay updated on industry trends, market conditions, and competitors to effectively advise clients and identify opportunities for account growth - The ability to manage travel and day-to-day tasks is a must - Travel to client facilities as needed, many times including overnight travel, up to 50% per month - Additional duties as assigned Qualifications - 2+ years of experience in related field - Must be comfortable with conducting presentations to customers - Intermediate user of PowerPoint and Microsoft Teams - Direct experience with skilled nursing operations - Previous experience with high level account management - Effective communication and interpersonal skills - Ability to work independently and as part of a team - Travel up to 50% per month as required Salary Information The anticipated salary range for this role is $75K-80K annualized. This remote position follows a location-based compensation structure. The posted salary range represents the potential pay range across various U.S. geographic markets. Actual compensation will be determined based on the candidate’s primary work location, experience, qualifications, and internal equity considerations, in accordance with applicable pay transparency laws.

• Achieves and exceeds sales and profitability targets, aligning with business and seasonal account plans to support the sales portfolio. • Leverage existing account relationships to increase distribution and grow penetration within existing accounts. • Advances sales approach and solutions, ensuring alignment with product strategies and the overarching brand vision. • Evaluates defined territory market landscape, identifying and recommending growth opportunities. • Delivers comprehensive business updates and reports, encompassing sell-in and sell-through performance, competitive analysis, product demand and availability, and market share insights to leadership and stakeholders. • Drives sales process and continuous improvement initiatives in line with brand values consistently achieving and surpassing revenue goals. • Collaborates closely with internal marketing and merchandising teams to develop and execute sell-through and activation strategies, ensuring programs are effectively implemented and products align with Specialty Sales Targets.

Role Description In this exciting new career opportunity, you’ll report to the Director, Global Mobility Partnerships and work remotely on a full-time basis. As an Account Manager, you will play a key role in managing and growing strategic B2B client relationships. You will be responsible for driving commercial success by expanding client partnerships, identifying growth opportunities, and ensuring customers achieve long-term value from our solutions. Objective: Drive sustainable account growth by increasing client engagement, expanding revenue opportunities, and ensuring strong retention through effective relationship management and strategic account planning. You Will: - Own and achieve sales targets by driving revenue growth through upselling, cross-selling, renewals, and new opportunities within existing client accounts. - Develop and execute account strategies to grow key relationships, identify expansion opportunities, and strengthen long-term client partnerships. - Manage sales pipelines, forecasting, and CRM activity while providing accurate reporting and insights to support business growth. - Build trusted relationships with senior stakeholders, ensuring high levels of client satisfaction, loyalty, and successful contract renewals. - Lead compelling sales presentations, negotiations, and commercial conversations to secure new business and expand existing accounts. - Collaborate cross-functionally with Client Success, Marketing, Sales Operations, and Product teams to deliver exceptional client outcomes and drive team success. Qualifications - 5+ years of sales experience with a track record of achieving targets and building strong client relationships. - Strong relationship-building, communication, negotiation, and presentation skills, with the ability to clearly articulate value propositions. - A strategic and consultative approach to account management, including experience developing account plans and identifying growth opportunities. - Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment. - Strong commercial awareness and understanding of market trends, customer needs, and business opportunities. - Proficiency with CRM systems and sales tools, along with advanced English. Benefits - Work-Life Balance: Benefit from our remote work from home culture. Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge. - Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback. - Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs. - Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures. - Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply). Company Description We are an Equal Opportunity Employer and are committed to fostering an inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic under applicable federal, state, or local law. Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company, and we look for English communication skills for effective collaboration - please apply with your résumé in English. The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/

• Acquire new partners: Proactively source, pitch, and secure new dispensary partnerships. • Expand in-network footprint: Drive growth of Leafwell’s dispensary base across key markets. • Fuel patient acquisition: Structure partnerships that increase patient awareness, education, and onboarding. • Build relationships with decision-makers: Engage dispensary owners, operators, and key stakeholders with a clear value proposition. • Track and report results: Maintain accurate CRM records, monitor partnership performance, and report progress against KPIs (new partners + whale/dolphin/minnow status). • Stay industry-savvy: Keep ahead of cannabis market trends, competitor strategies, and regulatory shifts to identify opportunities. • Travel to meet with dispensary partners, attend industry events, and strengthen local relationships.