Role Description As the National Sales Account Manager at Skylight, you will play a pivotal role in managing and expanding our footprint at Walmart and Sam’s Club, our top strategic partners. We are looking for an experienced accounts manager that has excellent business and execution skills to deliver profitable customer plans and market share growth. In addition to channel and operational management responsibilities, this role will also collaborate with internal stakeholders from sales operations, finance, supply/customer service, product management, and marketing. Responsibilities - Execute strategies to expand Skylight's market share within Walmart and Sam’s Club at a national level. - Establish relationships with retailers and extensive knowledge of their internal systems and processes, specifically Walmart online portals, tools, Retaillink, Circana, and other operational platforms. - Execute comprehensive business plans to achieve revenue and unit targets. - Play a key role in the execution of go-to-market strategies, ensuring consistent tracking, reporting, and adjustment as needed. - Manage daily retailer communications and negotiations, all new product launches and in-store execution, creating performance scorecards, building exclusive bundles or SKUs, preparing sales reports, implementing process improvements, leading customer meetings, etc. - Management of the major retail P&L including pricing, discounts, pallet/display production costs, marketing expenses, and all related account expenses in conjunction with supporting our Skylight profitability targets. - Effectively leverage internal resources (e.g. finance, marketing, operations) to maximize opportunities with Walmart/Sam’s. - Work with Sales Coordinator to ensure demand planning forecast and purchase orders are accurate and submitted in a timely manner. - Manage multiple projects involving cross-functional teams with competing priorities, developing and monitoring project schedules and timelines to identify and meet critical milestones. - Provide information on market trends, the organization’s competitive position, customer programs, etc. in order to determine program and service strategies for the customers. Qualifications - 3–5 years of major account management experience, with direct ownership of Walmart relationship (required). - You thrive in a fast-paced, high-ownership environment where priorities shift, decisions matter, and there’s no one hiding behind process. - Strong strategic planning + execution muscle — you can build a plan, pressure-test it, and turn it into revenue-generating action. - Exceptional relationship builder and communicator, comfortable working with senior retail partners and cross-functional internal teams (Ops, Finance, CS, Marketing). - Deep experience using retail and operational data to drive decisions, including forecasting, inventory management, and performance analysis (e.g., Retail Link, Circana, 3PL systems, Connect, Google Sheets). - You are fluent in translating customer-specific data into clear recommendations and tradeoffs. - You can balance the customer’s needs with Skylight’s goals, and you’re comfortable saying no (or proposing alternatives) when the tradeoff isn’t right. - You are a clear, concise communicator who can simplify the what, why, and how for different audiences. - You take full ownership of your accounts — outcomes, not activity, are the bar. Benefits - Competitive Salary + Equity Package - 401K matching - Wellness, learning, and home-office budgets - Health, Dental & Vision Medical Plans - Tremendous autonomy to set the direction of your work - Unlimited PTO - Company holidays on the first Friday of every month (Excluding November, December, and January)

• The Strategic Account Manager (SAM) plays a pivotal role in driving growth, retention, and strategic value creation across our most important client partnerships. • Assigned to high-value accounts, the SAM acts as a trusted advisor and strategic partner — orchestrating internal collaboration, leading client strategy development, and ensuring that client objectives are met with excellence. • The SAM is accountable for long-term relationship growth, client satisfaction, and continuous value delivery aligned with our clients’ evolving needs. • Builds and nurtures trusted, senior-level relationships with designated mortgage clients to position the company as a long-term strategic partner. • Leads regular executive-level client engagement activities to maintain alignment on objectives, opportunities, and performance outcomes. • Collaborates with internal stakeholders to shape solutions, identify expansion opportunities, and co-create roadmaps that drive measurable client outcomes. • Refine growth strategies based on evolving client needs, market trends, and performance data. • Serves as the primary point of contact and advocate for the client within the organization. • Orchestrates collaboration across Business Development, Mortgage Service Delivery, and other internal teams to ensure cohesive execution of client initiatives. • Owns revenue growth, renewal, and client retention targets as defined by the company. • Leads the development, negotiation, and execution of Statements of Work, Change Orders, and renewal agreements to protect and grow revenue streams. • Ensure commercial terms, service levels, and compliance requirements are met. • Maintains accurate documentation of agreements and oversees timely renewals and amendments. • Monitors and reports on account performance, pipeline, and financial metrics, providing regular updates and forecasts. • Champions a culture of continuous improvement by capturing client feedback, identifying process enhancements, and driving innovation within each account. • Partners with Service Delivery teams to improve quality, cost efficiency, responsiveness, and customer experience. • Supports the evolution of our Strategic Account Management methodology through best practice sharing and contribution to organizational learning.

• Serve as the primary liaison between Archer and clients providing thought leadership • Identify and initiate opportunities to cross sell and upsell clients on company products • Manage campaign budgets on a monthly basis • Monitor, analyze and troubleshoot campaign performance • Drive monthly processes including planning/forecasting, invoicing/follow-up on receivables • Manage all aspects of new client relationships including onboarding/integrations process

• Apertura de nuevas cuentas y desarrollo de mercado. • Gestión de relaciones con clínicas médico-estéticas, dermatólogos, cirujanos plásticos, médicos estéticos y centros especializados. • Presentación y posicionamiento de un portfolio premium ante decisores médicos y propietarios de clínicas. • Seguimiento de oportunidades comerciales, objetivos y venta cruzada. • Construcción de relaciones de confianza a largo plazo con clientes de alto valor.