• Manage operational execution of Medrio's Early Adopter Program: coordinate scheduling, maintain CRM tracking, manage sandbox provisioning, coordinate customer follow-up, and track milestone progress across all active pilots. • Maintain launch readiness frameworks and go/no-go checklists for new and rebuilt products, ensuring all cross-functional teams are prepared for each release. • Lead internal product launch evaluation programs: recruit and coordinate Medrian evaluators, aggregate and synthesize feedback, and ensure findings reach the appropriate product and engineering owners. • Coordinate cross-functional execution across Product, Engineering, Professional Services, Sales, Marketing, and Support to maintain alignment and accountability throughout each product release cycle. • Support Product Advisory Council (ePAC/iPAC) logistics and follow-up: scheduling, agenda preparation, capturing and distributing customer insights, and tracking action items to closure. • Maintain operational readiness documentation: release summaries, training material coordination, implementation guides, and support preparation materials for each new and rebuilt product. • Track key metrics related to launch readiness, early adopter program progress, and operational efficiency across the product portfolio. • Translate product release milestones into clear operational plans, including workflows, ownership, and handoff models for each cross-functional team. • Identify and surface gaps between product design and operational readiness, escalating to the Senior Director and relevant stakeholders as needed. • Continuously improve processes and frameworks to reduce friction and support scale as Medrio's product portfolio and release cadence expand.

• Define and drive the product vision, strategy, and roadmap for our platform team, which owns the Management Layer and Control Infrastructure of our SaaS data orchestration product, Astro. • Engage deeply with our most strategic customers and customer facing teams to understand use cases and pain points, using evidence from that engagement to define a product roadmap for your team, in collaboration with our broader product and R&D organisation. • Develop detailed use-cases and product requirements, working closely with the engineering team through the design, development, and release processes. • Support product marketing and sales enablement to craft customer-focused messaging and content.

• Take full ownership of your product domain from discovery to delivery • Own and maintain the product backlog, prioritizing autonomously • Run continuous discovery by talking to customers and validating concepts • Define and refine requirements with engineering leads and stakeholders • Maintain and communicate an outcome-oriented roadmap • Use data and product metrics to inform decisions and measure impact • Work within the Product Development organization to deliver capabilities

Role Description This is an exciting time to join Remote and make a personal difference in the global employment space as a Product Manager, joining our Product team in the Fintech vertical. As a Billing Platform Product Manager, you will be a key member of our triad of product managers in the billing team, each leading their independent teams yet working within an interconnected scope. As a Product Manager at Remote, you'll be developing and guiding our strategy for a key product area in Finance. You'll advance this vision by working with a cross-functional engineering and design group to find our most important problems and shape iterative solutions towards them. Qualifications - Prior experience as product manager in billing/invoicing or similar, ideally at a high-growth company - Proficiency in Cursor and/or Claude Code or similar tool - Great judgment making both strategic and tactical decisions - Demonstrable, self-driven results that have moved a product in the right direction - A passion for creating seamless and effective products - Outstanding communication and collaboration skills - Proficient in English, both written and spoken - Bonus: Experience working in a remote environment Requirements - Build solutions together with the rest of the team that solve for finance, billing and other financial services at Remote - Own not just software implementation, but the end-to-end experience - Lead on complex solutions without requiring support or involvement from senior members of the product team - Effectively manage internal expectations for complex projects, products, and features - Drive Remote in the right direction by building an effective roadmap and strategy for your area of the product in Finance - Break down strategic plans into near and mid-term goals - Align your product roadmap with higher level department and company problems - Be the subject matter expert for your product area - Contribute to scaling and growth plans for your product area - Ship improvements quickly and iteratively - Support and lead a product team delivering high throughput and high return on investment - Understand key business KPIs and align your team's work and metrics - Work together with engineers, designers and stakeholders to build solutions - Communicate and collaborate internally and externally - Contribute to the Product org by sharing your techniques, processes, and learnings - Communicate and promote the work of your team - Work asynchronously and transparently - Lead on solutions with minimal support or involvement from senior members of the product team - Contribute to tactical and strategic decision-making for your business area - Develop into a subject matter expert for understanding, articulating, and solving complex business problems Benefits - Work from anywhere - Flexible paid time off - Flexible working hours (we are async) - 16 weeks paid parental leave - Mental health support services - Stock options - Learning budget - Home office budget & IT equipment - Budget for local in-person social events or co-working spaces