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Product Readiness Manager
Location
United States
Posted
1 day ago
Salary
$70K - $85K / year
Seniority
Senior
Job Description
Product Readiness Manager
Medrio
• Manage operational execution of Medrio's Early Adopter Program: coordinate scheduling, maintain CRM tracking, manage sandbox provisioning, coordinate customer follow-up, and track milestone progress across all active pilots. • Maintain launch readiness frameworks and go/no-go checklists for new and rebuilt products, ensuring all cross-functional teams are prepared for each release. • Lead internal product launch evaluation programs: recruit and coordinate Medrian evaluators, aggregate and synthesize feedback, and ensure findings reach the appropriate product and engineering owners. • Coordinate cross-functional execution across Product, Engineering, Professional Services, Sales, Marketing, and Support to maintain alignment and accountability throughout each product release cycle. • Support Product Advisory Council (ePAC/iPAC) logistics and follow-up: scheduling, agenda preparation, capturing and distributing customer insights, and tracking action items to closure. • Maintain operational readiness documentation: release summaries, training material coordination, implementation guides, and support preparation materials for each new and rebuilt product. • Track key metrics related to launch readiness, early adopter program progress, and operational efficiency across the product portfolio. • Translate product release milestones into clear operational plans, including workflows, ownership, and handoff models for each cross-functional team. • Identify and surface gaps between product design and operational readiness, escalating to the Senior Director and relevant stakeholders as needed. • Continuously improve processes and frameworks to reduce friction and support scale as Medrio's product portfolio and release cadence expand.
Job Requirements
- 5+ years of relevant experience in product operations, project management, program management, or organizational readiness.
- Bachelor's Degree required.
- Experience in SaaS or technology product environments preferred.
- Clinical trial or life sciences industry experience preferred but not required.
Benefits
- Comprehensive healthcare: US-based employees receive medical, dental, and vision coverage, with Medrio covering 100% of employee premiums and 50% of dependent premiums.
- Retirement contributions
- Equity: Stock options so you share in what we're building.
- Generous parental leave.
- Flexible time off - including company bonus holidays during months with no public holidays.
- Stipends — A monthly mobile/internet stipend and a wellness stipend to support how you work and how you recharge.
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