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Level Access logo
Level Access

A leading provider of digital accessibility solutions, Level Access endeavors to create a world in which individuals with disabilities can readily access digital systems. Founded b

Director, Marketing Operations

Location

United States

Posted

110 days ago

Salary

0

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Director, Marketing Operations

Level Access

• Own the marketing technology ecosystem—including CRM, automation, attribution, and analytics platforms—to deliver large‑scale, aligned business outcomes. • Track key performance metrics at the program and departmental level, adjusting strategies and resource allocation to stay aligned with enterprise goals. • Demonstrate effectiveness and efficiency across the function by building scalable, predictable, and measurable operational frameworks. • Define, standardize, and enforce data governance, reporting integrity, and measurement methodologies that enable accurate insights and support strategic decision‑making. • Design and implement scalable processes for campaign execution, lead management, scoring, routing, and attribution. • Establish change‑management frameworks and workflow standards that improve operational performance and speed to market. • Champion technology adoption across the GTM organization to drive customer‑centric strategies and improved ROI. • Build, mentor, and develop a high‑performing team with a strong leadership bench. • Demonstrate accountability for the growth, readiness, and succession of Senior Managers and their teams. • Create systems for continuous feedback, skill development, and cross‑functional career mobility. • Model a learning‑oriented culture that elevates the capabilities of the broader GTM organization. • Communicate strategies, insights, and complex operational decisions in ways that inspire alignment across executives, peers, and team members. • Translate data‑heavy, cross‑functional initiatives into clear narratives and calls to action. • Deliver crisp, executive‑ready reporting on marketing performance, ROI, and strategic impact. • Make high‑impact decisions that shape marketing strategy, operational design, and enterprise value. • Assess risks, dependencies, and trade‑offs across interconnected systems, balancing competing stakeholder needs. • Develop the structures, guidelines, and governance frameworks that empower better decision‑making across the marketing and GTM teams. • Work closely with Sales, Finance, Product, Revenue Operations, and Customer Success to drive unified GTM execution. • Lead and contribute to enterprise-wide initiatives that require coordination, trust, and shared accountability. • Resolve cross-functional challenges by focusing on shared outcomes, aligning on data, and facilitating productive dialogue between departments. • Drive growth and ROI through data‑driven, customer‑centric strategies. • Enable organizational agility in a fast‑changing environment. • Champion technology adoption and analytics to inform better decisions. • Foster collaboration across the enterprise to unify GTM execution. • Demonstrate measurable impact on revenue, retention, and customer experience.

Job Requirements

  • 8+ years in marketing operations or related leadership roles.
  • Expertise in marketing technology platforms and data governance.
  • Strong financial acumen and experience managing budgets.
  • Proven ability to lead teams and influence cross‑functionally at scale.
  • Exceptional communication and stakeholder‑management skills.

Benefits

  • Competitive benefits package
  • Bonus opportunities
  • Generous paid time off
  • Paid holidays
  • Programs designed to support employee well-being and work-life balance

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