Change.org

Role Description Change.org is seeking a Senior Business Intelligence Analyst, Revenue & Product to help build and scale a modern, AI-first analytics function. Reporting to the Director of Finance & Business Intelligence, you’ll partner closely with Product, Finance, Growth, and Leadership teams to deliver the dashboards, models, and analyses that drive strategic business decisions. This new Senior Business Intelligence Analyst is a foundational role with significant ownership. You’ll help shape how we measure revenue performance, product engagement, forecasting, experimentation, and business health overall, while also helping evolve the team’s analytics stack and workflows. We’re looking for someone with strong analytical rigor, business judgment, and an AI-native workflow who instinctively uses LLMs, copilots, and automation to move faster and work smarter. Key Outcomes: - Own revenue reporting end-to-end: membership metrics, cohort performance, monetization trends, and funnel conversion. Use AI tooling to accelerate development and catch anomalies a human might miss. - Run deep-dive analyses on the levers that matter: Signs/QP trends, PPMU conversion, country-level dynamics, and product performance. Pair rigor with speed. - Build and evolve dashboards in Looker and Redash that people actually trust and use. Prototype quickly, validate carefully, ship often. - Co-own forecasting models alongside the Director: stress-testing assumptions, running scenarios, and surfacing patterns in cohort behavior. - Perform variance analysis between actuals and budget, translating discrepancies into clear, stakeholder-ready narratives. - Write clean, performant SQL in Redshift and maintain dbt models that power reporting. AI helps with the boilerplate; your judgment shapes the output. - Propose metric definitions and KPI frameworks in partnership with leadership, and push back when something we're measuring doesn't actually answer the question. - Interpret A/B test results and partner with product teams on measurement approaches, with honest reads of what experiments do and don't tell us. - Support product analytics for Growth and other squads, often by building lightweight tools or automations that scale your reach beyond what one analyst could do directly. Qualifications - AI-native working style. - Advanced SQL. - Financial fluency. - Strong data quality instincts. - Clear communication. - Self-direction and ownership. Requirements - 6+ years in BI, analytics, or a data role, with meaningful exposure to revenue or financial metrics. - Hands-on dbt experience in a production environment. - Proficiency with Looker and Redash (or comparable BI tools), with a track record of building dashboards people actually trust and use. - Working knowledge of a cloud data warehouse, ideally Redshift. - Daily use of AI tools in your analytics workflow, with concrete examples of how they've changed how you work. Benefits - This is a full time remote role based in the United States. - Annual salary of a Senior Business Intelligence Analyst is $157,500 in SF/NYC, $149,500 in Austin/Boston/LA/Seattle/DC/Chicago and $134,000 in all other cities. - Benefits and perks vary based on location. Company Description Change.org is the world’s largest platform for democracy. At a time when dissatisfaction with democracy globally is at an all-time high, we’re investing heavily in using AI to build the most powerful tools in the world to give people greater voice, while bringing people across the political spectrum together to identify shared solutions. We are committed to providing reasonable accommodations for candidates with disabilities throughout our recruitment process. If you need assistance or an accommodation, please let your recruiter know.

• Shepherd the technical vision along with other pillar leadership. • Enable other cross-functional partners to contribute technically to our product. • Report to the CTO. • Drive the data foundation strategy to produce a product-ready civic data corpus. • Establish a strong, trusted partnership with the VP of Product.

• Increase Change.org Mexico’s digital presence by identifying timely petitions, creating platform-native content, monitoring trends, and testing formats, hooks and narratives that grow reach, engagement, followers, and campaign visibility. • Expand Change.org Mexico’s network of influence by building relationships with influencers, journalists, new media, civic actors, and decision-makers, with emphasis on conservative and center-right spaces while preserving platform neutrality. • Strengthen Change.org Mexico’s brand awareness and relevance by identifying strong story angles, connecting petitions to Mexico’s social and political agenda, and helping the platform show up in timely public conversations. • Support campaign amplification across online, offline, and email channels by executing media pitches, influencer outreach, social pushes, email moments, petition deliveries, interviews, press conferences, and public-facing activations. • Expand organizational learning and AI adoption by using AI to improve research, content, monitoring, audience mapping, and reporting, while sharing success cases, lessons, tests, media wins, and failures with local and global teams.

• Identify campaigns for our team to test over email, social and press that would likely resonate with conservative media. • Consistently bring in top tier media coverage on a select number of powerful campaigns. • Consistently get social media influencers to promote campaigns within your portfolio, work with our social team to generate content for our channels that performs well. • Support petition starters to drive their campaigns to victory and talk about their campaign to press. • Write brand emails that perform well to a wide swath of Change.org’s email audience. • Be on top of compelling news stories to help with campaign selection and escalation. • Use media to drive campaign impact, victory, and brand awareness; including pitching to press, building reporter lists, and suggesting stories for social media.

• Ship meaningful improvements to lifecycle infrastructure that expand the team’s ability to execute campaigns at scale. • Establish an experimentation program with clear testing cadence, AI-assisted workflows, and documented hypotheses tied to starter and supporter lifecycle stages and insights. • Expand and evangelize lifecycle data and reporting to give the LCM team and cross-functional partners visibility into engagement, activation, and retention performance. • Implement AI-powered capabilities into the lifecycle program with documented performance baseline and iteration plan. • Build strong cross-functional partnerships with product, engineering, data science, design, and marketing to unlock bigger, bolder product ideas.

• Drive Change.org France's social media impact • Build and activate an influencer and media network • Continuously monitor national trends and the news cycle • Promote petitions across the political spectrum • Contribute to the expansion of Change.org's influence network

• Set the overall marketing and audience distribution strategy for Elections, balancing near-term performance goals with long-term brand building. • Serve as a strategic partner to the GM of Elections and the broader Elections leadership team. • Drive voters in target cities to view their ballots through a balanced mix of paid, organic, and partnership channels. • Reduce customer acquisition cost (CAC) through performance optimization and close collaboration with Growth Product. • Own and optimize a paid media budget, including performance tracking, optimization, reporting, and continuous learning. • Manage an external ad agency, providing clear direction on creative, targeting, testing, and execution across channels such as Meta, YouTube, Reddit, and others. • Partner closely with FP&A to ensure responsible spend, accurate forecasting, and clear impact measurement. • Define and execute a clear brand vision and strategy for Elections, building momentum toward the 2028 presidential cycle and beyond. • Lead the development and stewardship of the Elections brand, partnering with Product to ensure voice, tone, and narrative reflect trust, clarity, and nonpartisan integrity. • Translate complex civic information into clear, compelling messaging that resonates with diverse voter audiences. • Player/Coach: Manage a small team of ICs (with plans to grow after 2026), filling in on execution where needed. • Create clarity, focus, and momentum during high-intensity election cycles and provide stability during quieter post-election periods. • Help design and scale the future Elections marketing organization as scope and impact expand. • Build strong operating relationships across Product, Engineering, and Finance to enable fast, aligned execution. • Partner with Product squads to optimize landing pages, onboarding, and voter journeys. • Collaborate with Finance on budget management and with Legal and Policy partners to ensure compliance, integrity, and trust.

• Identify, support, and amplify the largest people-powered campaigns • Raise awareness of Change.org and the campaigns on the platform • Build and maintain strong relationships with journalists, influencers, and decision-makers • Lead Corporate Communications in Brazil, collaborating on the implementation of the global strategy • Contribute to increasing activity on the platform in Brazil • Maintain a portfolio of campaigns aligned with the brand's principles

• Lead and define the Change.org Australia social media strategy, significantly growing the Australian Change.org social media channels with a focus on creating a diverse audience, and owning social KPIs including impressions, engagement, and new user acquisition. • Create timely, newsy short-form video content with viral potential for daily output on all social channels, with a focus on Instagram, TikTok and Facebook • Promote petitions across the political spectrum in an objective, journalistic style, maintaining Change.org’s position as an open platform • Develop and execute an influencer engagement strategy to support priority campaigns, and track and report on performance and conversion impact.

• Design and drive the strategic development to build and tell our overall brand narrative with conservative audiences • Set and lead a national conservative media engagement strategy to secure top-tier coverage across channels and outlets • Oversee high-impact pitches that shape public discourse • Maintain and grow a global network of high-leverage media relationships across all outlets