• With direct supervision, the Contractor Accounts Payable Specialist processes vendor requests, vendor invoices and employee expense reimbursements in a timely manner • Supports credit card program administration, including payment processing and reconciliation activities • Provides administrative and accounting support, and serves as a vendors’ main point of contact for questions related to payments and invoices • Maintains general knowledge of cost centers, spending categories, and budget authorities • Processes incoming physical and electronic mail; disperses invoices to team members • Reviews and prepares reconciliations of vendor invoices and statements to include investigation of past due balances on invoices; discusses discrepancies with vendors and reports progress to management • Will assist management with making corrections to accounts when necessary • Processes and monitors credit card payments in accordance with established policies and payment schedules • Reviews and reconciles credit card transactions, ensuring supporting documentation is complete, accurate, and compliant with organizational policies • Assists with creating new vendors in the system • Ensure accuracy of vendor tax documents • Participates in various vendor outreach campaigns • Research invoices for contracts and PO’s; works with functional departments to ensure all required documents are obtained for timely payment • Provides excellent customer service to all stakeholders, including vendors, facilities, and colleagues • Escalates issues with Accounts Payable Manager and budget authorities when appropriate

Role Description The Procure-to-Pay (P2P) and Travel & Expense (T&E) team plays a critical role in ensuring accurate, timely and compliant financial operations across supplier invoice processing and employee expense reimbursements. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. - Lead, coach and support a team responsible for Accounts Payable (AP), Procure-to-Pay (P2P), and Travel & Expense (T&E) processing to achieve operational and performance goals. - Serve as the primary escalation point for complex AP and T&E issues, exceptions, invoice discrepancies, vendor statement matters, and expense reimbursement questions. - Ensure invoices, vendor statements, expense reports, and related accounting documents are processed accurately and within established service-level agreements (SLAs). - Review team output to confirm quality, completeness, accuracy, policy compliance, and adherence to internal controls and governance standards. - Manage workload prioritization and resource allocation to meet operational deadlines and changing business needs. - Monitor daily operational performance, identify trends, and communicate key metrics, risks, and improvement opportunities to management. - Provide training, mentorship, and guidance on AP and T&E policies, procedures, tools, and best practices. - Partner with internal stakeholders and external vendors to resolve discrepancies, improve service delivery, and strengthen the customer experience. - Identify process gaps and lead continuous improvement initiatives that enhance productivity, control effectiveness, automation, and operational excellence. - Support system enhancements, special projects, and strategic initiatives led by AP and T&E leadership and Global Process Owners. Qualifications - Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience that supports success in P2P and T&E operations. - 4+ years of experience in Accounts Payable, Procure-to-Pay (P2P), and Travel & Expense (T&E) operations, with responsibility for accurate, compliant, and timely transaction processing. - Experience leading, mentoring, or coordinating the work of others in a fast-paced, service-oriented environment. - Strong understanding of accounting principles, internal controls, AP policies, and governance standards, with the ability to identify risks and recommend practical solutions. - Strong analytical, communication, stakeholder management, organizational, planning, and problem-solving skills, with exceptional attention to detail. Requirements - Hands-on knowledge of ERP and financial systems used in AP, P2P, and T&E operations, including PeopleSoft, Coupa, and Concur. - Advanced Microsoft Excel skills to support reporting, data review, reconciliations, operational tracking, and analysis. - Ability to analyze operational data, investigate discrepancies, and identify process improvement opportunities using reporting and analytical tools. - Experience supporting process automation, system enhancements, system implementations, or business transformation initiatives. Benefits - Experience working in global or shared services environments. - Knowledge of Power BI and Power Automate to support reporting, automation, and process optimization. - Advanced English and Spanish communication skills, both written and verbal, to collaborate effectively with diverse stakeholders. - Experience driving continuous improvement initiatives that improve efficiency, customer satisfaction, productivity, and control effectiveness. What Success Looks Like - Consistently delivers high-quality processing within SLA commitments. - Maintains strong accuracy, compliance, and control discipline across AP, P2P, and T&E activities. - Builds trusted partnerships with internal teams and external vendors. - Develops team members through coaching, guidance, and clear performance expectations. - Drives measurable improvements that enhance efficiency, service delivery, and customer satisfaction.

• Own the execution of our end-to-end accounts payable operations. • Vendor invoice processing, employee travel and expense (T&E) reimbursements, and critical cash movement activities across our banking platforms. • Manage routine and non-routine AP processes independently. • Leverage modern financial tech tools to troubleshoot issues. • Actively propose process improvements to scale our efficiency and strengthen internal controls.

• Oversees the performance management and daily operations of Network AP Specialists and/or Clerks • Manages the accounts payable cycle for the Accounts Payable Network team from vendor setup through payment • Performs month-end close responsibilities including identification and evaluation of necessary accruals and account reconciliations • Vendor management responsibilities include onboarding and maintenance of vendor accounts • Ensures invoices are processed accurately and within established timelines • Regularly receives and processes non-contracted provider invoices (paper claims) • Manages the accurate and timely import of contracted network provider statements into the accounting system • Evaluates and improves existing processes through the assessment of workflows • Coordinates the accurate and timely preparation, completion, and filing of year-end 1099 documentation for Network providers • Acts as a resource for accounts payable staff