• Define and evolve the architecture of web applications and APIs • Lead technology modernization and digital transformation initiatives • Design solutions using React, Node.js, and cloud services • Ensure security, scalability, availability, and performance requirements • Participate in technical and solution architecture reviews

• Drive new customer and expansion opportunities by articulating Cohesity’s Data Cloud portfolio—backup, recovery, cyber resilience, and data security management capabilities to business and technical audiences. • Provide expert, tailored technical support throughout the sales cycle, including discovery, solution design, demos, and proofs of concept. • Support technical strategy for enterprise opportunities in partnership with the Account Executive, contributing to deal progression and win strategy. • Enable customers to integrate Cohesity products into existing production environments, responding to technical requests in a timely and professional manner. • Lead and support technical engagements such as product demonstrations, workshops, white papers, proposals, and evaluations. • Identify customer requirements and risk areas, helping shape proofs of concept that highlight Cohesity’s value in cyber resilience and data security. • Assist with competitive displacement conversations by understanding customer environments and positioning Cohesity effectively. • Collaborate cross ‑ functionally with Product Management, Engineering, and Support to relay customer feedback and contribute to product improvements. • Provide post ‑ sales technical assistance or project support when needed to ensure successful outcomes and customer satisfaction.

• Automate contract-to-billing configuration, translating signed terms into correct billing setup validated before go-live • Own the onboarding activation tracker, driving each new customer through to live and billing correctly • Build billing reconciliation automation that flags discrepancies before customers see them, and own customer-facing resolution of disputes through to close • Build SIM order intake and logistics automation, taking Account Executives off the operational path • Build the renewal-admin engine: renewal calendar, auto-renewal comms, and Salesforce renewal-field hygiene, partnering with Revenue Operations • Extend the existing account health and expansion signal system, routing ready-to-action findings to Account Executives and closing the loop on execution • Own migration completion tracking and customer communication, partnering with Solutions on technical execution • Evaluate and integrate AI-powered tooling into the post-sale stack, separating what compounds impact from what adds noise

Role Description Sales Engineering focused on pre-sales and on-going client support. - Pre-sales support for Compliance, Managed Security Sales, and Security consulting opportunity for designated accounts - Engage clients in defining and identifying business requirements relating to Managed Security Solutions, Compliance Solutions, Managed Security Testing, and Vulnerability Management - Own and positively develop the relationships with key technical decision makers and influencers within target customers - Drive new sales opportunities by proactively engaging with the technical community within target accounts - Scope and clearly translate defined requirements, proposed solutions, and value proposition into Proposals/Statement of Work (SOW) - Present and articulate our value proposition to customers at all levels within the organization both technical and business audience (including C-levels) - Be a trusted advisor who provides sound security advice to customers and helps them establish business case, including TCO and ROI justification, and shape requirements - Be the voice-of-customer, channeling constructive feedback from value customers to provide market-driven inputs to our product and services team - Be the solution owner, taking lead and working with cross-functioning teams including professional services, product management, sales, and marketing to drive the development of market-driven solutions and services, and for marketing events Qualifications - Must have at least 5 years of strong hands-on experience in Cyber Security with at least 2 years in technical solutioning and presales - Significant professional experience in a presales/sales engineering role within managed services or professional services, focused on supporting sales to Enterprise accounts - Must have experience working in a customer-facing role and comfortable presenting to a small to medium audiences on both technical and business-related topics - Strong communications skills for product demonstrations and presentations to technical and non-technical audiences - Excellent written skills for RFP responses, proposals, pricing, and gathering technical requirements - Must have working technical knowledge of security technologies (across multiple domains such as SIEM, EDR, Cloud Security, Firewall, Network IPS, DLP etc.), information security concepts and familiar with security products (Microsoft, Palo Alto, Netskope, Splunk, Carbon Black, Fortinet etc.) and the security marketplace Requirements - Professional security related qualification such as CISSP, CISM, CRISC, CISA, GIAC or equivalent - Working knowledge and familiarity with GRC and Offensive Security consulting services (e.g. penetration testing, PCI audit, security assessment) is highly desirable (pre-sales perspective) - Broad experience and understanding of industry standards, framework, and best practices such as ISO27001, PCI DSS, NIST, etc. - Broad experience and understanding of security trend, threat landscape and framework such as the cyber kill-chain - Experience with Managed Security Services or Professional Services - Experience in preparing technical architecture blueprint and responding to large scale complex RFP Company Description VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform™, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day. VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.