VikingCloud

• Identify, prospect, and develop new enterprise sales opportunities in cybersecurity, compliance, and managed security services. • Develop and execute a strategic sales plan to meet or exceed revenue targets. • Lead the specialists sales team in coordinated account strategies. • Build and maintain strong relationships with key decision-makers and stakeholders at enterprise level companies. • Conduct in-depth needs assessments to recommend appropriate VikingCloud solutions tailored to customer requirements. • Manage the full sales cycle from lead generation to contract negotiation and closing. • Collaborate with internal teams, including marketing, technical pre-sales, and customer success, to ensure customer satisfaction and retention. • Stay updated on industry trends, competitive landscape, and emerging security threats to provide consultative sales expertise. • Maintain accurate sales forecasts and CRM records.

• Develop and own the end-to-end sales strategy, including territory design, go-to-market motions, pricing, and packaging. • Drive forecast accuracy, pipeline generation, win rates, average deal size, and sales cycle velocity. • Lead, coach, and scale a high-performing sales team (hiring, onboarding, performance reviews, succession planning). • Align with Marketing, Product, and Customer Success to ensure a cohesive revenue engine and optimal customer experience. • Establish and optimize territory plans, account segmentation, and target lists; balance new logo acquisition with expansion within existing customers. • Build and manage a robust sales process, playbooks, CRM discipline, and reporting cadence. • Collaborate on product feedback and market intelligence to influence product roadmap and messaging. • Develop and enforce pricing strategies, discounting guidelines, and contract approval processes. • Manage key strategic alliances, partners, and channel programs when applicable. • Define and track KPIs and dashboards; present quarterly business reviews to executive leadership. • Foster a data-driven culture while maintaining a human-centered approach to coaching and motivation. • Champion customer success by driving renewals, upsells, and long-term.

• Maintain discount guidelines and the exception case log; partner with Sales Operations on deal desk exceptions. • Run the weekly discount trend analysis; flag exceptions and patterns to pricing and commercial leadership. • Support pricing on new products and offerings — from list price construction to deal economics. • Lead the quarterly margin reassessment across the product portfolio — refreshing deal model costs based on actual cost changes, sales mix and trend (where we’re winning), and external benchmarking. • Provide ad-hoc deal modeling and pricing analytics for strategic, large, or non-standard deals. • Serve as a trusted finance partner to Sales Ops, BU leaders, Sales and Product Management on commercial decisions. • Run the weekly revenue forecast cadence for the services business units; partner with BU leaders on risks and opportunities. • Pressure-test forecast submissions for methodology consistency and accuracy; test assumptions with BU partners. • Produce the monthly forecast accuracy report with full bridge analysis to explain variances. • Build and run bookings-to-revenue conversion analytics — lag analysis, ramp curve modeling, and cross-business pattern detection. • Lead win-loss pricing analysis and surface insights to Sales and Product Management. • Build pipeline conversion analytics across stages and business units. • Own NRR and ARR walk reporting; build out the next layer — cohort retention, customer profitability, and product profitability.

• Maintain discount guidelines and the exception case log; partner with Sales Operations on deal desk exceptions. • Run the weekly discount trend analysis; flag exceptions and patterns to pricing and commercial leadership. • Support pricing on new products and offerings — from list price construction to deal economics. • Lead the quarterly margin reassessment across the product portfolio. • Provide ad-hoc deal modeling and pricing analytics for strategic, large, or non-standard deals. • Run the weekly revenue forecast cadence for the services business units; partner with BU leaders on risks and opportunities. • Produce the monthly forecast accuracy report with full bridge analysis to explain variances. • Build and run bookings-to-revenue conversion analytics.

• Build and maintain vendor-level reporting and self-service dashboards providing visibility into spend by vendor, account, business unit, and department. • Deliver monthly, quarterly, and ad-hoc reporting that highlights trends, variances vs. budget and forecast, and key cost drivers. • Conduct deep-dive analyses on vendor spend to identify trends, anomalies, and opportunities for optimization or consolidation, partnering with department owners to evaluate return on spend. • Support contract renewals and vendor selection with scenario modeling and total cost of ownership analysis, and own vendor cost budgets and forecasts to drive accountability across cross-functional stakeholders. • Support on company-wide cost savings initiatives, partnering with Operations, and business leaders to source, validate, and prioritize initiatives, including business cases with baseline, savings methodology, risks, and timing. • Track and report savings realization against committed targets – ensuring savings flow into budgets, forecasts, and actuals – and communicate progress to senior leadership through clear, executive-level updates. • Build strong relationships with Accounting, IT, and business unit leaders to drive financial discipline around vendor spend. • Identify and implement process improvements in vendor cost reporting, forecasting, and analysis, and support month-end close activities including accruals, reclasses, and variance commentary.

Role Description We have an immediate vacancy for a full-time Associate Qualified Security Assessor. This position offers the right candidate the opportunity for career progression within a dynamic international growth focused company. Salary: 55,000 Base and 10% Bonus Target. - Ability to perform project tasks without the need for direct supervision. - Ability to collect and organize documentation and artifacts for projects. - Assist and coordinate with multiple teams on large scale projects. - Contribute a significant piece of a project deliverable. - Ability to create detailed, professional documentation to be delivered to clients. - Ability to create and recommend remediation for components of security policies. - Provide specific recommendations for a client’s business or technical issues (Example: lack of or enforcement of a password policy). - Understanding of basic Information Systems including but not limited to servers, virtualization, infrastructure systems, client-server architecture, and databases with the ability of reviewing technical controls. - Understanding of multiple standards and regulatory areas including, but not limited to: PCI, HIPAA, Data Privacy, Cyber Risk, and ISO 27001/27002. - Understand the creation, management, and oversight of Information Security Programs, Business Continuity Planning, and Change Control functions for Information Services. - Familiarity with MS Office365 applications. - Ability to travel to support business and client requirements. - Excellent written and verbal communications. Qualifications - 2 years of IT or Information Security experience. - Bachelor’s Degree in Information Security. - Must be able to obtain two security certifications such as CISSP, QSA/QPASP, CISM, CISA, CCNA, CCDA, CCSA, GIAC, within 36 months of starting in this position at VikingCloud. Company Description VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform®, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day. VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.

Role Description We currently have an opportunity for an ambitious and highly motivated Customer Success Manager to join our VikingCloud Team. In this role, the right candidate will act as a trusted adviser for our largest clients driving customer satisfaction, value, retention, and growth. The CSM will be responsible for day-to-day management of key clients’ relationships with a laser focus on creating customer value. A self-starter, who combines tactical daily account management with a strategic approach to securing retention and growth, the CSM will be dedicated to their clients and act as their internal advocate to ensure they are set up for long-term success. Responsibilities - Act as primary contact for assigned Level 4 clients - Own the overall client relationship to ensure client satisfaction, drive retention & support programme growth - Manage and deliver key client communications to the highest standards on behalf of VikingCloud - Own recurring client engagement cycles to ensure a high-level of customer satisfaction - Own periodic key client engagements, such as product roadmaps, reporting insights, QBRs, etc. - Maintain detailed and accurate merchant volume reporting and forecasting - Cultivate strong relationships with key influencers and decision makers at assigned client accounts - Understand client business models, particularly as it relates to GTM strategy, product offerings, portfolio makeup, and any other key company developments - Identify opportunities for upsell/cross-sell new VikingCloud products and services - Monitor market, customers, and competition to help inform product strategy and build insights into the selling agenda - Advocate for client needs/requests internally and articulate how they would facilitate retention and growth of the programme - Own and lead responses to any client escalations, managing internally to senior leadership or cross-functionally as required - Plan, forecast, and support account renewals within client base - Utilize CRM and other systems and tools as necessary to provide the business with data-led reporting - Manage wider stakeholder involvement internally as required (Legal, Operations Contact Centre, PMO, HR, etc.) - Ensure management is updated on strategic status of accounts in terms of problems, plans, opportunities, and objectives Qualifications - Minimum of 8-10 years’ experience in partnership management - Tactically & strategically minded - Ability to clearly communicate, plan, and implement change - Exceptionally strong communicator and highly organized - Great team player, comfortable in delegating and directing people cross-functionally - Professional in championing clients' requirements, ensuring key milestones and objectives are achieved - Comfortable developing business and commercial justifications that drive client growth - Available to travel as needed Company Description VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform®, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day. VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business.

• Own the full sales cycle from early-stage opportunity development through to contract negotiation and close for new enterprise customers and strategic partners. • Identify, engage, and close new logo opportunities with enterprise organizations. • Develop and manage channel and partner relationships, enabling the distribution of VikingCloud solutions to their customer base. • Lead consultative sales engagements with senior stakeholders across compliance, security, risk, product, GTM and commercial teams. • Drive opportunities typically ranging from $50K to $1M+ ARR, managing complex deal structures and multi-stakeholder buying processes. • Build and maintain a healthy pipeline through a mix of inbound opportunities and outbound prospecting. • Work closely with Customer Success Team to identify expansion growth opportunities within existing accounts. • Deliver compelling presentations and demonstrations that position VikingCloud’s cybersecurity and compliance solutions as strategic enablers for partners. • Collaborate cross-functionally with Product, Marketing, Delivery, and Customer Success teams to support deal progression and ensure successful onboarding of new customers. • Maintain accurate pipeline, opportunity tracking, and forecasting in Salesforce, leveraging tools to support prospecting and account intelligence. • Consistently meet or exceed revenue targets.

Marketing Content Manager Marketing Department | Full-Time Ready to work in US hours About the Role We are looking for a highly organized and collaborative Marketing Content Manager to serve as the operational backbone of our Corporate Marketing team. This role serves as the connective tissue among Marketing leadership, subject-matter experts (SMEs), sales, web, and design. The ideal candidate is a proactive project manager and skilled communicator who thrives in a fast-paced environment and takes pride in keeping complex content initiatives moving without constant oversight. Key Responsibilities Content Strategy & SME Enablement - Partner with SMEs across the business to identify blog topics aligned to market priorities. - Distribute and manage blog worksheets, set deadlines, and drive accountability. - Maintain the marketing content calendar in partnership with Marketing leadership. - Facilitate blog development with external copywriters, managing feedback loops and approvals across Marketing, Executive, and SME stakeholders. - Write SME spotlight profiles to elevate internal expertise and thought leadership. Content Production & Sales Enablement - Draft sales announcement copy tied to new content launches. - Write Outreach snippets for the Sales team to use. - Support campaign messaging alignment across teams. - Draft and distribute monthly internal and external newsletters. Digital & Website Execution - Build and publish blogs and landing pages directly in the CMS across company websites. - Execute website updates (e.g., evergreen content). - Facilitate website and LinkedIn imagery creation with the graphic design team. - Coordinate with the social media team to ensure posts go live on schedule. Cross-Functional Project Management - Manage timelines, reminders, and follow-through across SMEs, copywriters, social, web, sales, and executive approvals. - Reduce administrative burden on Marketing leadership through proactive coordination. - Serve as a single point of accountability for multi-stakeholder content initiatives. Qualifications Required - 5+ years of experience in content marketing, marketing operations, or a similar role. - Exceptional project management skills with a proven ability to juggle multiple workstreams simultaneously. - Strong written communication skills, including the ability to draft copy and edit blogs, whitepapers, internal and external communications, social media copy, etc. - Experience working directly in a CMS (e.g., Webflow). - Demonstrated ability to work cross-functionally and influence without direct authority. - High attention to detail and a commitment to brand consistency. Preferred - Experience with marketing automation platforms (e.g., Pardot). - Familiarity with SEO best practices and content approval workflows. - Experience managing external vendors or freelance copywriters. - Background in B2B marketing or technology/cybersecurity industries. What Success Looks Like In this role, you will be the reason content gets published on time, sales have the tools they need, and Marketing leadership can focus on strategy rather than execution. You will be the person everyone counts on to keep initiatives moving and to anticipate what needs to happen next before being asked. Success in the first 90 days looks like: - Owning the content calendar and SME pipeline with minimal direction. - Publishing at least the existing cadence of thought leadership content without disruption. - Building trusted working relationships with key SMEs, the copywriting partner, and cross-functional stakeholders. - Demonstrating reliable follow-through on every open initiative.

Marketing Content Manager Marketing Department | Full-Time Ready to work in US hours About the Role We are looking for a highly organized and collaborative Marketing Content Manager to serve as the operational backbone of our Corporate Marketing team. This role serves as the connective tissue among Marketing leadership, subject-matter experts (SMEs), sales, web, and design. The ideal candidate is a proactive project manager and skilled communicator who thrives in a fast-paced environment and takes pride in keeping complex content initiatives moving without constant oversight. Key Responsibilities Content Strategy & SME Enablement - Partner with SMEs across the business to identify blog topics aligned to market priorities. - Distribute and manage blog worksheets, set deadlines, and drive accountability. - Maintain the marketing content calendar in partnership with Marketing leadership. - Facilitate blog development with external copywriters, managing feedback loops and approvals across Marketing, Executive, and SME stakeholders. - Write SME spotlight profiles to elevate internal expertise and thought leadership. Content Production & Sales Enablement - Draft sales announcement copy tied to new content launches. - Write Outreach snippets for the Sales team to use. - Support campaign messaging alignment across teams. - Draft and distribute monthly internal and external newsletters. Digital & Website Execution - Build and publish blogs and landing pages directly in the CMS across company websites. - Execute website updates (e.g., evergreen content). - Facilitate website and LinkedIn imagery creation with the graphic design team. - Coordinate with the social media team to ensure posts go live on schedule. Cross-Functional Project Management - Manage timelines, reminders, and follow-through across SMEs, copywriters, social, web, sales, and executive approvals. - Reduce administrative burden on Marketing leadership through proactive coordination. - Serve as a single point of accountability for multi-stakeholder content initiatives. Qualifications Required - 5+ years of experience in content marketing, marketing operations, or a similar role. - Exceptional project management skills with a proven ability to juggle multiple workstreams simultaneously. - Strong written communication skills, including the ability to draft copy and edit blogs, whitepapers, internal and external communications, social media copy, etc. - Experience working directly in a CMS (e.g., Webflow). - Demonstrated ability to work cross-functionally and influence without direct authority. - High attention to detail and a commitment to brand consistency. Preferred - Experience with marketing automation platforms (e.g., Pardot). - Familiarity with SEO best practices and content approval workflows. - Experience managing external vendors or freelance copywriters. - Background in B2B marketing or technology/cybersecurity industries. What Success Looks Like In this role, you will be the reason content gets published on time, sales have the tools they need, and Marketing leadership can focus on strategy rather than execution. You will be the person everyone counts on to keep initiatives moving and to anticipate what needs to happen next before being asked. Success in the first 90 days looks like: - Owning the content calendar and SME pipeline with minimal direction. - Publishing at least the existing cadence of thought leadership content without disruption. - Building trusted working relationships with key SMEs, the copywriting partner, and cross-functional stakeholders. - Demonstrating reliable follow-through on every open initiative.