Role Description We are seeking a Design Engineer to create PV power plant designs for projects from early stages of the project life cycle to detailed engineering for construction. Design Engineers are capable of creating highly detailed array layouts based on project site conditions, customer preferences, and their own knowledge of current technologies during the conceptual stages to optimize the value of the project. During the detailed engineering phase of the project, the Design Engineer will coordinate with internal and external resources as needed to generate the engineering package, obtain necessary construction permits, and assist in construction administration during the installation of the system. The ideal candidate has demonstrated experience in utility power plant scale solar PV systems design, a knack for problem solving, is comfortable in dynamic situations, and detail-oriented. Experience in AutoCAD and Civil 3D is a must. Responsibilities - Follow standards and goals for the engineering department - Assist in documenting and developing industry best practices, standards and guidelines - Attend project meetings, develop reports and status of design deliverables - Prepares detailed mechanical, electrical, civil, and structural designs for solar arrays - Coordinates with Project Managers, and other project participants to define project design basis and project goals - Uses understanding of system performance, construction logistics, material and labor costs to optimize designs - Responsible for creating and maintaining design packages - Adopts necessary document control measures to manage internal and external design documentation - Creates Bills of Materials for projects - Holds design review meetings with internal and external parties as needed to maintain proper QC/QA on their projects - Assists in development of departmental processes and best practices for the team Qualifications - Bachelor’s degree in engineering or architecture - Minimum of 3 years project engineering experience in the design/build, EPC or utility electricity generation field producing technical CAD documents - Strong AutoCAD skills, SolidWorks is a plus - Working knowledge of electrical and civil design, materials and methods of installation - Strong familiarity with construction and electrical codes - Experience in the solar PV industry or other power generation sectors, and experience creating utility scale permitting and construction documents - SCADA design experience Benefits - Generous time off and holiday policy - Remote flexibility - Flexible time off - Comprehensive benefits package - Career progression - 401k match - Stock options - Home office set up allowance - And much more!

• You will work with industry leading customers in maintaining Illumio’s technology deployments • You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request • Escalation Engineers need to understand customer systems and configurations. Analyze problems/defects and recommend solutions • Be able to work closely with external customers, other support engineers, Development, Sales and others as needed, to gain knowledge and provide solutions • Ability to set customer expectations appropriately and accurately • Provide technical product support to field engineers and technicians for complex problems on company products. May interact with customer and company personnel to isolate and fix product issues • Provide design, reliability and other technical feedback to R&D • Handle escalations to R&D as needed • Provides updates to technical product documentation as issues are identified and fixed • Create tests and diagnostic tools to identify and fix recurring issues as well as potential difficulties • Always interacts with customers directly via email, phone and remote analysis tools. Act as the primary communication contact dealing with customer issues • Requirement gathering for new product feature requests from the field • Populates content and updates to the company knowledge base for both internal and external users • Assists product and account teams when delivering and implementing and testing new product features for specific customers • Assists internal field teams whenever a pre-sales issue is reported through to engineering

Role Description The Plumbing / Fire Protection Project Engineer is a key technical team member responsible for the design of plumbing and fire protection systems across all phases of building projects—from concept through construction completion. This role independently drives engineering solutions, supports project teams, partners with clients, and upholds the firm’s standards for technical excellence. - Designing and detailing of plumbing and fire protection systems, ensuring accuracy, coordination, and compliance with QA/QC standards - Perform and review engineering calculations in accordance with office standards, including hydraulic calculations for fire protection systems - Design systems including: - Fire protection systems (wet, dry, pre-action, deluge) - Plumbing systems and equipment - Medical and laboratory gas systems - Listen to client needs and develop value-driven solutions considering performance requirements, first cost, and life-cycle cost - Communicate design recommendations through meetings, presentations, written correspondence, and technical discussions - Maintain regular contact with clients to support long-term partnerships and repeat business - Conduct site observations, gather field data, and interact with contractors during design and construction phases - Collaborate within integrated, multidisciplinary teams and coordinate with mechanical, electrical, structural, architectural, and other disciplines - Evaluate design alternatives and support development of technical deliverables - Stay informed on emerging technologies, materials, and design methods through continuing education - Mentor junior engineers and designers, providing technical guidance and oversight Qualifications - Bachelor’s degree in Mechanical Engineering, Fire Protection Engineering, or a related discipline - Professional Engineering (P.E.) license preferred or ability to obtain - 6+ years of experience in plumbing and fire protection system design - Demonstrated ability to independently lead engineering tasks and mentor others - Strong proficiency performing and reviewing hydraulic and plumbing calculations - Experience with AutoCAD, Revit, and hydraulic modeling tools - Excellent communication, organization, and client-facing skills Requirements - Location: Remote, Toronto Canada - Travel: Up to 25% Benefits - The expected base salary range for this role is $130,000 - $132,000 CAN per year. Actual compensation will be determined based on a number of factors including skills, experience, qualifications, and location. - This role is also eligible for performance-based bonuses and a comprehensive U.S. based benefits package, including: - Medical, dental, and vision insurance - 401(k) with company match - Paid time off and company holidays - Wellness programs and employee assistance resources - Professional development support

Role Description We’re looking for a Senior Forward Deployed Engineer to join our Success team and ensure customers have an outstanding experience throughout their journey with AssemblyAI. You will onboard new customers, help them realize their product vision, and explore leading-edge use cases within voice AI. This requires that you work directly with customers to integrate our voice AI models directly into current and future product features. You will use your technical expertise to plan and execute on our customers’ overall needs within voice AI, helping them choose the right plans, models, and use cases. As part of our Go to Market Team (GTM) team, you’ll collaborate with Sales, Support, Engineering, Research, and Product to ensure customers get the most out of our products. Your goal is to use customer feedback to drive our product roadmap. Your creativity and problem-solving skills will be key in finding unique solutions for each customer’s needs. Additionally, you will play a pivotal role in ensuring customers are on the right plan and commercial agreement for their use cases with AssemblyAI. What You’ll Do - Serve as the primary point of contact for customers, ensuring their needs are met throughout their journey with AssemblyAI. - Evaluate customer use cases and proactively identify opportunities to integrate voice AI into their product roadmaps. - Manage a portfolio of technical customers, primarily communicating asynchronously and ensuring timely, high-quality support. - Lead commercial and project meetings, focused on demonstrating the value of our voice AI capabilities. - Drive growth in customer usage of the API across varying product offerings and end customer use cases. - Build strong connections with our customers to ensure their long-term success with our platform. - Act as a thought leader and customer advocate, providing insights and feedback to drive the future direction of our product roadmap. Qualifications - Have 4+ years of experience as a technical account manager, account manager, solutions architect, sales engineer, or technical consultant. - Preferred experience working with SQL, Python, React, and web development frameworks. - Familiarity with AI/ML tools is a strong plus. - Passion for AI technology and a strong desire to apply it to real-world customer challenges. - Ability to proactively identify opportunities for voice AI integration and create detailed execution plans. - Willing to wear many hats (software engineer, product manager, account manager, and support), passionate about unblocking issues for customers, and excited about problem-solving. - Operate with high energy, adept at frequent context switching, and capable of managing multiple projects simultaneously with expansive ownership. Pay Transparency AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer. Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level—in those cases, we will communicate any adjustments to the expected salary range. The range provided applies to candidates located in the United Kingdom. For candidates outside of the U.K., compensation ranges may differ; any adjustments will be communicated throughout the interview process. Salary range: £100,000 - £150,000 OTE The expected base compensation for this role is listed above. Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and the flexibility of being fully remote. AI to Interview If you’re selected for an interview, please review this resource to better understand how AssemblyAI approaches the use of AI in our interview process. GDPR privacy notice Candidates from the EU should review this job applicant privacy notice before applying.