Regional Sales Support
Location
California + 3 moreAll locations: California | Nevada | Oregon | Washington
Posted
2 days ago
Salary
$90K - $110K / year
Seniority
Mid Level
Job Description
Regional Sales Support
Western Union
• Provides operational, administrative, and analytical support to the regional sales organization • Partners with Sales teams, agents, and cross-functional stakeholders to ensure operational activities are completed accurately • Resolves issues efficiently and supports business performance with data-driven insights • Provides day-to-day back-office administration support for the regional sales organization • Supports the complete agent lifecycle for Western Union, Vigo, and OV agents, including lead generation and classification • Assists with pipeline management, sales activity tracking, and reporting to provide visibility into regional sales performance • Coordinates banking and payment setup activities for new and existing agents • Manages and resolves operational queries from Sales teams and agents • Tracks, coordinates, and supports regional sales initiatives to ensure activities remain aligned with business priorities • Collects, consolidates, and analyzes sales performance data to identify trends • Supports the preparation of reports, dashboards, and management insights using tools such as Excel, Power BI, and CRM platforms • Maintains accurate operational records and ensures compliance with established processes and documentation requirements • Collaborates proactively with regional and cross-functional teams to improve processes
Job Requirements
- 2–5+ years of experience in sales support, sales operations, business operations, or administrative roles
- Experience within financial services, payments, or a regulated customer-focused environment preferred
- Bachelor’s degree in Business, Finance, or a related discipline preferred; equivalent professional experience considered
- Experience supporting sales teams through operational processes, CRM management, reporting, account administration, and workflow coordination
- Knowledge of sales operations, agent/network management, contract processes, and customer or partner lifecycle activities
- Experience working with CRM systems and reporting tools; proficiency in Microsoft Office Suite required
- Strong Excel skills and experience with Power BI preferred
- Ability to analyze business data, identify trends, and provide meaningful insights and recommendations
- Strong organizational skills with the ability to manage multiple priorities, coordinate activities, and deliver accurate work within deadlines
- Strong attention to detail with the ability to follow established processes while identifying opportunities for operational improvements
- Effective communication skills with the ability to collaborate across Sales, Operations, Finance, Compliance, and other cross-functional teams
- Ability to build trusted relationships with internal stakeholders and external agents while maintaining a customer-focused approach
- Demonstrated problem-solving ability, including identifying issues, assessing options, and escalating challenges appropriately
- For leadership roles, experience guiding team members, prioritizing workloads, and driving adoption of standardized processes and ways of working
- Applicants must be currently authorized to work in the United States on a full-time basis.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Employee Discount Program
- Parental Leave
- 401K Plan
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