Western Union

• Be responsible for meeting/exceeding sales quota/targets across your territory • Manage end-to-end sales process for independent agents • Accountable for prospecting, negotiating, signing contracts with new agents, collecting required documents, submitting complete full packages, driving the activation process, and training the location • Focus on the ramp-up of new locations to ensure they achieve full revenue potential • Manage existing accounts within the territory and increase store sales • Make regular visits to high performing locations, identify and address issues within the current network • Be accountable for meeting productivity targets and overall revenue of all locations within the territory • Manage the Agent lifecycle for all independent agents in your territory

• Lead and develop a team of regional sales managers responsible for driving new business acquisition and profitable network growth • Own the full new-agent sales lifecycle—from prospecting and lead generation through contract negotiation, onboarding, and transition to account management • Ensure the team meets or exceeds revenue and profitability objectives • Define strategic direction, enhance sales execution, and apply data‑driven performance management to maximize productivity and ROI • Partner closely with Marketing, Operations, and Account Management to ensure seamless agent activation, strong market presence, and long-term partner success • Establish clear goals, KPIs, and performance standards aligned with company objectives • Monitor sales performance, provide ongoing coaching, and implement improvement plans when needed • Develop and execute territory strategies to optimize pipeline quality and target high‑potential agent opportunities • Analyze market data, competitive trends, and demographic insights to identify and prioritize expansion opportunities • Create and present performance, pipeline, and market reports to highlight risks, opportunities, and trends • Ensure disciplined management of the full sales cycle, including accurate forecasting and strong close rates • Lead contract negotiations to ensure profitability and adherence to company policies • Partner with internal teams to streamline onboarding, training, and implementation for new agents • Work closely with Account Management to support a smooth handoff and strong early-stage retention • Collaborate with Marketing and Operations to improve lead generation, accelerate activation, and enhance the overall agent experience

Role Description The Senior Vice President, Global Digital Product & North America Digital Go-to-Market is a critical P&L leader responsible for driving NA digital revenue growth, the NA product/platform transformation to E1, and the development of an end-to-end corridor level commercialization team for North America, while delivering a global digital product strategy and 54 country roll out of the E1 Platform. This role serves as a catalyst for customer-centric transformation, delivering world-class, omnichannel experiences and scalable, sustainable growth in a highly regulated financial services environment. As North America Go-to-Market leader, this executive owns the strategy and execution for accelerating revenue growth, ensuring strong alignment between product innovation and customer adoption. The SVP leads go-to-market strategy, positioning, and commercialization, enabling effective corridor level execution and customer acquisition. This includes close partnership with brand marketing, technology, and compliance to ensure consistent execution and measurable business impact. In addition, as the global leader of digital product, the SVP defines and executes the vision, strategy, and roadmap for the company’s digital platforms and commerce solutions. The role focuses on building and delivering a scalable global platform (E1) while supporting local teams market specific adaptations across all regions. This includes identifying enterprise-wide opportunities, evaluating strategic options, and prioritizing investments that maximize customer impact, operational efficiency, and long-term profitability. Operating with a strong execution mindset, the SVP leads both direct and matrixed global teams, driving accountability through clear KPI frameworks, measurable outcomes, and rigorous performance tracking. The role ensures disciplined prioritization across innovation horizons, balancing near-term performance with long-term transformation objectives. This leader reports directly to the CEO and partners closely with the other Executive Team members — including the CFO, COO, CCO, and Regional Presidents to align digital product innovation and go-to-market execution with enterprise strategy. This position will lead a global organization of product, analytics, and go-to-market professionals, along with matrixed regional commercial and technology teams to deliver measurable business impact by uniting product excellence, customer experience, and commercial execution to drive sustained digital growth and competitive advantage. Qualifications - 20+ years of leadership experience across digital product management, go-to-market strategy, commercialization, or related roles within financial services, or payments. - Proven track record of driving product-led growth and scaling digital platforms in complex, global organizations. - Deep experience across both B2C and B2B environments, with strong understanding of global consumer services. - Demonstrated success leading large, multinational, and matrixed teams (50+ employees) across regions and functions. - Strong financial and operational acumen, with experience in P&L management and ownership. - High degree of technical fluency, with the ability to partner effectively with senior technology leaders on platform strategy, architecture, and delivery. - Expertise in change management, with a proven ability to drive transformation across large, complex, and regulated organizations. - Exceptional communication and executive presence, with the ability to influence diverse global stakeholders. - Strong understanding of regulatory and compliance requirements within financial services and digital commerce ecosystems. - Bachelor’s degree in business, finance, technology, or a related field required; MBA or advanced degree strongly preferred. Requirements - Develop and execute a corridor level GTM plan that accelerates new customer acquisition and revenue growth across NA for the digital channel. - Define and execute the global digital product vision, strategy, and roadmap, delivering seamless, world-class omnichannel customer experiences across regions. - Develop and operationalize integrated go-to-market strategies across North America, clearly articulating value propositions to customers, partners, and stakeholders. - Own end-to-end commercialization of the E1 platform translating strategy into execution through operating models, programs, and enabling technologies. - Establish and enforce KPI frameworks to ensure accountability, transparency, and continuous optimization of growth initiatives. - Partner closely with Technology leadership to deliver secure, scalable, and integrated platforms. - Collaborate cross-functionally with Product, Marketing, Sales, Technology, Compliance, Legal, Finance, Treasury, and Customer Care to deliver high quality execution. - Identify, assess, and mitigate business, operational, and regulatory risks associated with launching and scaling digital solutions globally. - Lead global and regional teams, including direct and matrixed organizations, to drive execution, governance, and operational excellence. - Build, develop, and retain high-performing, diverse teams, fostering a culture of operational excellence, accountability, and continuous improvement. Company Description

• Build new business by driving new revenue, transactions, and sales growth with new accounts, agents, and customers in and around California • In-person visits with potential accounts, traveling the assigned territory 4-5 days per week • Manage the end-to-end sales process, including lead generation, qualifying the opportunity, selling the value proposition, signing the contract, training, merchandising, and supporting the account through the first months of the relationship • Ensure a smooth transition of the agent/account over to the Area Sales Team • Scan the territory for high potential retail stores, identifying the opportunities • Support the new account through the onboarding process, including collection of documents, agent training, and hardware and software installation • Build and maintain a “high quality” agent locations pipeline • Generate and analyze reports to anticipate opportunities and risk during ramp-up process • Sell entire WU portfolio brands and services • Secure structure details and competitor takeaways • Manage existing network relationships, with focus on business and operational support, to assure business continuity and growth of all network channels • This position will require regular travel within a defined territory.

Role Description Buscamos que seas el responsable del crecimiento de la red de agentes de Corrientes, Misiones y Formosa. Se busca residencia en Corrientes o Resistencia, Chaco. - Búsqueda y activación de nuevos puntos de venta de Corrientes, Formosa, ayudando a crecer el volumen de nuestros servicios en sus locales. - Alcanzar los objetivos de locaciones, transacciones e ingresos de la región a cargo. - Interactuar con los agentes activándolos y apoyándolos en el crecimiento de todos nuestros productos y servicios, maximizando las oportunidades de ventas. - Construir relaciones sólidas de confianza y comunicación fluida con los clientes. - Usarás tus habilidades de informes para proporcionar reportes semanales y análisis de la competencia. - Administrar, controlar y supervisar a todos los agentes activos, dándoles el apoyo para su correcta operatoria. Qualifications - Al menos dos años de experiencia comercial y B2C en: canales minoristas (retail) y empresas de servicios financieros. - Habilidades de negociación y trabajo en equipo. - El contexto de trabajo requiere autonomía y responsabilidad. - Vehículo propio en buen estado. Incluye, licencia de conducir y ser titular del vehículo (requisito). - Manejo de paquete office. - Disponibilidad para viajar a la zona agendada (Excluyente). Requirements - REMOTO - Western Union valora la colaboración presencial, la resolución de problemas y la generación de ideas siempre que sea posible. - Creemos que esto fomenta métodos de trabajo comunes y respalda la forma en que ejecutamos iniciativas para nuestros clientes. - Sin embargo, debido a la naturaleza de este puesto, no hay una oficina física específica a la que el empleado deba presentarse. - El empleado deberá coordinar con su gerente otras oportunidades de colaboración presencial. Benefits - Acceso a incentivos a corto plazo. - Múltiples opciones de seguro médico, seguro de accidentes y de vida. - Acceso a plataformas de desarrollo de primer nivel. - Descuentos en universidades. - Descuentos en gimnasios y tiendas. - Descuentos en el centro de idiomas. Company Description Estamos comprometidos con el respeto a la identidad de nuestros empleados y con fomentar un sentimiento de pertenencia. Nuestro compromiso es ofrecer una cultura inclusiva que celebre los antecedentes y perspectivas únicas de nuestros equipos globales, reflejando al mismo tiempo a las comunidades a las que servimos. - No discriminamos por motivos de raza, color, origen nacional, religión, afiliación política, sexo (incluido el embarazo), orientación sexual, identidad de género, edad, discapacidad, estado civil o condición de veterano. - La empresa proporcionará ajustes razonables a los solicitantes, incluidos aquellos con discapacidades, durante el proceso de selección, de conformidad con la legislación aplicable.

• Drive large-scale cross-selling across an assigned portfolio of strategic partnerships. • Lead new business acquisition within designated industries. • Actively represent the organization at industry events, conferences, and speaking engagements. • Lead research efforts to identify and pursue new industry verticals. • Establish and nurture relationships at existing networks to develop new business. • Participate in annual planning meetings and quarterly updates with existing partners. • Meet and exceed goals related to large-scale growth opportunities including cross-selling new products/services. • Deeply engage in assigned industry events to establish oneself as an industry expert.

Role Description As an Agent Oversight Analyst, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout New Zealand. Key responsibilities include: - Provides AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates. - Identifies if agents have developed and implemented an effective AML/CTF Compliance program as they apply to Money Services Businesses. - Provides analysis on improving internal controls and AML Compliance programs for Agents. - Provides back office support to Agent Oversight processes. - Follows up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs by the GFO front office. - Assists with specific projects assigned by Management. Qualifications - Minimum 3 years’ experience in the Compliance field. - Bachelor’s or master’s Degree preferred. - Excellent written and verbal communication skills. - Strong analytical and problem-solving skills. - Proven ability to analyze, utilize industry standards, and employ sound judgment regarding the status of an agent's compliance program. - Excellent multi-tasking ability. - Demonstrated interpersonal and customer service skills. Requirements - Work Shift: No specific office location; align with manager on in-person collaboration opportunities. Benefits - Access to short-term incentives. - Multiple health insurance options. - Accident and life insurance. - Access to best-in-class development platforms. - New Zealand specific benefits include: - 20 days of leave. - Parental Leave. - Health and Wellness Program. - Referral program. Other Details As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address to process the assessments. If you have any questions, you may reach out to careers@westernunion.com . We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Role Responsibilities As a Regional Account Manager, you will support the development, management, and growth of a B2B client portfolio across the North and Northeast regions of Brazil. The role combines account management (farming) and business development activities, with strong focus on commercial performance, partner productivity, and results orientation. You will work closely with internal teams and external partners to expand financial solutions offerings, including international remittances, foreign exchange, and Banking as a Service (BaaS), in a dynamic and regulated environment. - Support the management and development of B2B partners, with a focus on retail chains and financial service providers. - Contribute to account farming activities by supporting partner performance monitoring and commercial follow-up. - Assist in commercial negotiations, contract renewals, and the execution of commercial agreements. - Monitor key performance indicators (KPIs) related to transactions, revenue, activation, and partner performance. - Prepare basic performance reports, dashboards, and business updates. - Support partner visits and meetings, providing follow-up and commercial assistance under guidance. - Assist in the prospecting and onboarding of new B2B partners. - Work collaboratively with internal teams such as Marketing, Operations, Compliance, Product, Finance, and Technology. - Support the launch of new products, services, and commercial initiatives in the region. - Ensure activities comply with internal policies, governance standards, and applicable regulations Role Requirements - Bachelor’s degree completed or in progress in Business Administration, Economics, Engineering, Accounting, International Relations, or related fields. - Residency in Manaus (AM) is required. - Early career experience or exposure to B2B commercial activities, account management, or business development. - Interest or basic knowledge in financial services, such as international remittances, foreign exchange, or Banking as a Service (BaaS). - Familiarity with the North and Northeast regions of Brazil is a plus. - Basic analytical skills with ability to understand performance indicators and business data. - Good communication and interpersonal skills. - Availability and willingness to travel frequently within the North and Northeast regions of Brazil. - Basic to intermediate proficiency in corporate tools, including Microsoft Excel, PowerPoint, Word, and basic knowledge of Power BI. - Basic to intermediate English and Spanish. - Results-oriented attitude, willingness to learn, and proactive mindset. - Ability to work in a dynamic environment with good organization and prioritization. - Alignment with company values and ethical standards. Work Shift REMOTE - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. However, due to the nature of this role, there is no specific office location where the employee is expected to report. The employee must align with their manager on other expected in-person collaboration opportunities BENEFITS AND OTHER DETAILS Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. Your Brazil-specific benefits include: - Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams - Life insurance - Food voucher - Meal voucher Other Details We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 04-30-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

• Own and drive the end-to-end digital growth strategy for Canada, setting priorities that balance customer experience, risk management, regulatory requirements, and revenue growth • Develop and operationalize a Canada GTM operating model that delivers clarity of ownership, faster decision-making, and measurable outcomes • Act as a senior strategic advisor to Canada leadership, ensuring market needs are reflected in broader corporate strategy, planning, and investment decisions • Define, track, and manage clear growth goals and detailed performance metrics across key go-to-market levers • Establish disciplined execution rhythms, including performance reviews, dashboards, and executive-ready insights tied to business outcomes • Lead Canada contributions to business forecasting and long-term planning, translating strategic priorities into measurable growth commitments • Lead cross-functional efforts to optimize risk decisioning frameworks to acquire new customers while maintaining healthy and sustainable loss levels • Drive improvements in payment approval and authorization performance • Collaborate closely with fraud, risk, compliance, and payments teams to ensure solutions scale responsibly and sustainably • Lead initiatives to improve delivery speed in priority corridors, aiming to achieve competitive benchmarks where the majority of transactions are delivered within one hour • Partner with product, operations, and network teams to reduce friction, improve reliability, and enhance customer trust • Provide strategic leadership across pricing and customer funding flows (money in and money out), ensuring alignment with customer needs, competitive benchmarks, and profitability targets • Optimize transaction monitoring rules and controls in high-impact corridors to reduce unnecessary friction while maintaining strong regulatory integrity • Work closely with compliance and legal partners to ensure growth initiatives remain scalable, compliant, and risk-aware • Lead complex, multi-stakeholder initiatives across global and regional teams, driving alignment and accountability • Serve as a key voice for the Canada market in senior leadership forums, including monthly business reviews, planning cycles, and strategic decision discussions • Translate complex data, risks, and trade-offs into clear, compelling narratives that influence executive decision-making

Area Sales Executive – Sydney, Australia Does playing a role in business growth sound exciting to you? Are you energized by developing leads into new clients? Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen? Join Western Union as an Area Sales Executive. Western Union powers your pursuit. In this role, we’ll be looking for you to grow the business by signing new Western Union agents. We’ll want you to meet and exceed your sales targets through new agent acquisitions. Role Responsibilities - Be responsible for meeting/exceeding sales quota/targets across your territory, through new agent acquisition and increasing same store sales. - Manage end to end sales process for Independents, including selling the complete product portfolio where/when relevant, including the whole Agent Implementation phase. - Accountable for prospecting, negotiating, signing contracts with new agents, collecting required documents, submitting complete full packages, driving the activation process, and training the location. - Focus on the ramp-up of new locations to ensure they achieve full revenue potential. - Eventually manage existing accounts within the territory with the aim of increasing same store sales. - Make regular visits to high performing locations to identify and address issues within the current network. - Be accountable for meeting productivity targets and overall revenue of all locations within the territory. - Manage the Agent lifecycle for all Independents. Role Requirements - Previous experience in business development, external sales, account development or servicing of customer products in Regional Australia. - Effective management and conversion of a sales pipeline. - Strong negotiation and decision-making skills to win new business. - Ability to present and listen to your agents and build trust and confidence with them. - Excels at both phone-based business development along with face to face in the field sales for opportunity generation and conversion. - Fluency in English is required; other foreign language skill is a plus. - Organization, written and verbal communication skills, and attention to detail. - Ability to work individually, or collaborate with others in a global, fast-paced environment, dealing with ambiguity, making quick decisions, and managing tight timelines. - Proficiency in Microsoft Office, CRM and software to deliver for your customers. - Driver’s License and ability to travel. - Business sales in Regional Australia and networking experience in produce regions is a plus. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your Australia specific benefits include: - Transportation programs - Life / Accident Coverage - Superannuation Plan - Car Allowance - Volunteer Leave We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SK1 Estimated Job Posting End Date: 04-18-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.