Robust.AI

• Work with Robust.AI Sales Leadership to help size and position robotic solutions to both new and existing customers • Develop, maintain, and grow a strong pipeline of qualified opportunities in our target market • Drive and manage the entire sales cycle, from initial engagement to closed sales • Collaborate internally with solutions, marketing, product, and customer success teams to provide feedback from the field and ensure an ideal customer experience • Network and develop relationships with partners in our space to help expand our market presence • Travel to and spend time onsite with prospects to qualify and assess their current operations and fit of our solution • Lead and drive the expansion of systems at early-stage customer sites • Prepare status reports by gathering, analyzing, and summarizing relevant information • Scale-up systems to meet the growing needs of the customer • Conduct post-project evaluation and identify successful and unsuccessful project elements • Effectively communicate with customers daily to ensure smooth transitions to deployment and continued scaling opportunities • Communicate and troubleshoot with the Robust engineering team

• Own successful deployment execution across new customer launches and expansion sites • Build and operationalize the standard deployment lifecycle, including kickoff, site readiness, training, launch planning, go-live, stabilization, and internal handoff • Create and maintain the deployment playbook, tools, templates, and SOPs needed to improve deployment consistency and speed • Partner with Sales and Solutions teams to support pre-deployment planning, customer readiness assessment, and launch scoping • Work cross-functionally with Product, Engineering, Hardware, and Fleet teams to identify and remove deployment blockers • Lead site readiness reviews with customers across operations, training, facilities, staffing, and IT/networking requirements • Establish and report on key deployment metrics, including deployment timelines, launch quality, site readiness, and stabilization performance • Drive deployment issue escalation, risk management, and post-launch retrospectives • Prepare status reports by gathering, analyzing, and summarizing relevant information • Build the foundation for a growing deployment organization, including role definition, operating rhythms, and management of future deployment hires • Travel frequently to customer sites and support critical launches in the field

• Own day-to-day planning and coordination for customer deployments and launch readiness • Serve as the primary point of contact for customer deployment execution and communication • Build and manage project plans, milestones, action trackers, risk logs, and deployment status updates • Run kickoff meetings, weekly deployment meetings, readiness reviews, and go-live check-ins with customer and internal teams • Coordinate customer readiness across operations, facilities, IT/networking, training, staffing, and workflow requirements • Partner with Robot Technicians, Engineering, Product, Hardware, Sales, and Customer Success leadership to support successful launches • Escalate risks and blockers quickly and ensure timely follow-up across cross-functional teams • Support onsite launch execution and customer communication during critical deployment periods • Prepare status reports by gathering, analyzing, and summarizing relevant information • Provide deployment metrics readouts and support post-launch reviews and lessons learned • Build trusted customer relationships during deployment and early stabilization, and support expansion coordination over time as needed • Able to travel on short notice up to 80% of the time within the United States for customer launches and onsite support

About you and this role: Robust AI is an early-stage startup founded by an unsurpassed team of veterans in robotics, AI, and Supply Chain who are dedicated to making the promise of Embodied AI a reality. We are a collaborative group with a diverse set of perspectives, seeking talented individuals who are passionate about making robots that are valuable to customers and delightful to use. Help us redefine the very foundation of robotics and build robots that are smart, safe, and flexible: fully autonomous and truly collaborative. As an Account Executive at Robust.AI, you will join a small fast-paced team working to sell, deploy, support, and expand the next generation of warehouse robotic systems.  This is a high-visibility role that will provide an opportunity to work with all commercial and technical groups within the Robust.AI organization.  You will possess a unique combination of well-developed customer-facing skills, problem-solving abilities, leadership, and relationship management through effective communication. You are also comfortable working in an early-stage startup environment can collaborate with a team and can pivot effectively.  You will have a strong network and deep experience selling in fulfillment warehouses. Main responsibilities: Work with Robust.AI Sales Leadership to help size and position robotic solutions to both new and existing customers Develop, maintain, and grow a strong pipeline of qualified opportunities in our target market Drive and manage the entire sales cycle, from initial engagement to closed sales Collaborate internally with solutions, marketing, product, and customer success teams to provide feedback from the field and ensure an ideal customer experience Network and develop relationships with partners in our space to help expand our market presence Travel to and spend time onsite with prospects to qualify and assess their current operations and fit of our solution Lead and drive the expansion of systems at early-stage customer sites Prepare status reports by gathering, analyzing, and summarizing relevant information Scale-up systems to meet the growing needs of the customer Conduct post-project evaluation and identify successful and unsuccessful project elements Effectively communicate with customers daily to ensure smooth transitions to deployment and continued scaling opportunities Communicate and troubleshoot with the Robust engineering team What you’ll bring to the table: Competitive OTE, depending on your skills, qualifications and experience Stock options and huge growth potential Strong startup (and fun) culture Medical, Dental, and Vision coverage Flexible vacation and sick leave practices Paid parental leave Robust AI fosters a culture of belonging and a shared commitment to equality and equity. Having a diverse set of perspectives is key to ensuring AI and robotics serve the needs of all.