Role Description We are looking for an experienced Logistics Administrator to join the team and ensure highest levels of service delivery to our client OURA. This is a permanent work from home position based in Portugal. As a Logistics Administrator, you will primarily support new retail partnerships by managing purchase orders and order fulfilment for key retail partners in the North America, EMEA and APAC regions, ensuring accuracy, timely processing, and adherence to retailer compliance requirements. You will also maintain daily communication between the company, customers, and logistics partners, while driving initiatives to optimize operations and enhance overall efficiency. What You'll Be Doing - Purchase Order and Order Fulfilment Management: - Oversee and manage purchase orders for key retail partners, D2C and B2B in the NA, EMEA and APAC regions. - Ensure order accuracy by reviewing inventory levels and processing orders promptly. - Claim management, freight booking, ASN and PO creation, stock movement. - Coordinate the execution of orders, including shipping and deliveries, to meet specific requirements and expectations related to B2B, D2C, 3PL and retail partner orders. - Order Processing & Management: - Download and process Purchases Orders (POs) from vendor portals. - Format and manage data in Excel and Google Sheets for seamless system uploads. - Assist with issuing labels and handling documentation for shipments. - Retailer Compliance: - Ensure adherence to retailer-specific requirements, including understanding and implementing routing requirements, creating Advance Shipping Notices (ASNs), and analyzing Key Performance Indicators (KPIs) to meet retailer expectations. - Reporting and Documentation: - Maintain comprehensive records and provide regular reports on inbound and outbound shipments, inventory levels, returns, and overall logistics performance. - Format and manage manual data in Excel and Google Sheets for system uploads. - Extract data from multiple sources and utilize Excel functions (e.g., XLOOKUP) for analysis and reporting. - Inventory Management: - Track and manage inventory levels for packaging materials, components, and finished goods. - Reconcile 3PL inventory as needed and process necessary transactions to ensure accuracy. - Return Management: - Manage the return process, including handling returns and coordinating with partners, finance, and customer service. - Oversee return inventory processes such as disposition and refurbishment. - Collaboration: - Build and maintain effective relationships with key stakeholders, including internal teams, retail partners, and third-party logistics (3PL) partners, to ensure smooth operations and resolve issues as they arise. - Logistics Optimization: - Identify areas for improvement within logistics and supply chain processes. - Collaborate with internal teams and logistics partners to implement enhancements and provide business recommendations for increased efficiency and cost-effectiveness. Qualifications - 2-3 years of experience in an administrative role essential. - Logistics experience AND/OR Qualification in Logistics essential. - Must have ability to work independently and self-manage. - Must have strong attention to detail and accuracy in data entry and verification. - Time management and ability to prioritize workflow based on daily needs. - Must be proficient with Excel and Google Sheets, including ability to build and edit formulas such as VLOOKUPs. - Strong data management skills, including extracting, formatting and uploading data. - Experience in Amazon Vendor Central is advantageous. - Proactive communication skills and ability to escalate issues appropriately. - Experience with Jira or similar project management/checklist tools advantageous. - Excellent English written and verbal communication skills to C1 level. - Ability to work shift hours (either 9:00-17:30 or 13:00-21:30 Monday to Friday). - Self-motivated and able to handle ad hoc problem-solving. - Possess a passion for delivering excellent customer service. Benefits - Fully Remote work based in Portugal. - A competitive salary. - Equipment provided. - Home office allowance. - Online Gym and Wellbeing Studio. - The opportunity for professional growth. - Fun company events and team outings. - Autonomy and Responsibility.

• Respond to HART system and networking alerts, triage, troubleshoot, and resolve incidents. • Work closely with other support teams to ensure incident events are handled in a timely manner. • Maintain STIGs and patch compliance of Windows and RHEL operating systems • Maintain STIGs and patch compliance of WebLogic, Tomcat, ActiveMQ, and Apache Camel middleware and application servers • Maintain STIGs and patch compliance of Active Directory, MySQL, and Postgres SQL databases and infrastructure • Monitor pre and post patch system health via Dynatrace/Splunk • Draft and send incident notifications to government stakeholders and other support teams. • Monitor and perform health checks of systems critical to infrastructure including servers. • Document, track, and coordinate incidents in ServiceNow. • Perform Tier II-level administration tasks to ensure HART system operations are sustained • Escalate unresolved issues to Tier III. • Assist with postmortem related activities and support various efforts related to operational improvements. • Based on recommendations from management, implement new and improved processes, change processes, perform new tasks, create reports, and address ad-hoc requests. • Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids. • Perform additional duties as assigned.

Role Description Be one of our field experts, providing specialized service and support on the installation, integration, servicing, repair and troubleshooting of PDX systems portfolio, leveraging product knowledge and technical competency to enable our customers to improve multiple myeloma patient outcomes. A day in the life: - Be part of a multidisciplinary global team that enables our customers to successfully complete their important clinical work on the EXENT® ProteinHub® and Optilite® systems. - The Regional System Specialist will ensure successful installation, system integration, validation, scheduled maintenance, upgrades, troubleshooting and repair of the EXENT® system - MALDI TOF Mass Spec, automated MALDI plate preparation and associated software, integrating expertise on ProteinHub® and Optilite® systems. - Provision of timely technical support to customers and colleagues including remote access support and cross-functional technical investigation work - efficiently diagnosing faults and restoring full system functionality. - Participate in technical discussions on the product – both hardware and software. - Perform scheduled preventative maintenance (PM) visits within the timeframes required. - Complete service reports in Service CRM and ensure they are completed both fully and accurately. - Maintain accurate records of spare parts, ensuring parts are used appropriately and support with spare part stock checks and reconciliation. - Update instruments placed at customer laboratories with software and data management upgrades as required. - Provide feedback to global product teams on instrument reliability and quality. - Cross train on other Binding Site products such as Optilte®/ ProteinHub® to support the local commercial organisation. - Travel across Italy with the potential to travel internationally to support the wider EXENT Specialist Team, sometimes at short notice for up-to two weeks at a time. Qualifications - Qualification in a mechanical, electrical or life science discipline or relevant experience. - Experience in a scientific or engineering discipline (e.g., Clinical / research laboratories / electronics / biotechnology / medical devices). - Desirable: experience servicing/maintaining mass spectrometry and/or automated sample preparation systems. Requirements - Mass spectrometry and/or automated sample preparation knowledge is highly desirable. - Strong technical aptitude and problem-solving skills. - Customer-focused with good communication skills. - Fluency in English – both written and verbal. - Ability to travel locally and internationally at short notice. - Desirable: Previous experience in servicing analytical equipment or equivalent applications specialist/product support experience. Physical Requirements / Work Environment - This position will require working in a wide variety of clinical/hospital laboratories. - Technical training may be required periodically at the UK head office. Benefits - Join Thermo Fisher Scientific Inc. today and be part of a diverse and inclusive community dedicated to making the world healthier, cleaner, and safer. - As an equal opportunity employer, we value individuals with diverse experiences, backgrounds, and perspectives. - We are committed to providing reasonable accommodation for individuals with disabilities throughout the recruitment process.

• Be the primary system administrator and subject-matter expert for the CLM platform, overseeing daily configuration and maintenance. • Improve system workflows, clause libraries, contract templates, and approval routing to ensure agreement on current business processes. • Review, prioritize and implement improvement suggestions, using a gate process to ensure understanding. • Maintain accurate and complete contract records, including metadata, main dates, milestones, obligations, and associated documents within the CLM system. • Create standard and ad-hoc reports covering contract renewals, expirations, compliance status, and performance metrics for partners. • Monitor data integrity across the contract repository; identify and fix discrepancies, duplicate records, and incomplete data. • Onboard new CLM users through structured training programs and provide hands-on guidance to ensure system proficiency across departments. • Distribute user documentation, training materials, quick-reference guides, and standard operating procedures. • Be the first line of support for CLM-related inquiries, troubleshooting user issues promptly and escalating to vendors. • Identify opportunities to automate contract workflows, approval processes, and data entry tasks within the CLM system. • Work with partners to design, implement, and document process improvements that reduce cycle times and operational risk. • Ensure contracts and CLM workflows follow company policies, legal standards, regulatory requirements, and internal approval thresholds. • Track contract obligations, renewal deadlines, and milestones to relevant partners to mitigate risk.