• Own the product vision, strategy, roadmap, and performance of TaxAct, Drake, and 1040.com websites • Define and prioritize initiatives that improve customer acquisition, engagement, conversion, and retention • Establish website KPIs and measure success against business objectives • Drive continuous improvements to website navigation, content experiences, site performance, accessibility, and user journeys • Identify market opportunities through customer research, analytics, industry trends, and competitive analysis • Lead A/B testing, personalization, landing page optimization, and funnel enhancement initiatives • Partner with Marketing, SEO, Content, and Engineering teams to improve content workflows and operational efficiency • Own the end-to-end ecommerce funnel and conversion strategy across digital properties • Leverage analytics, customer insights, and experimentation to identify conversion opportunities and customer friction points • Define product requirements, user stories, success metrics, and acceptance criteria • Lead cross-functional teams through discovery, planning, development, launch, and optimization

Role Description The Product Portfolio Manager role supports our goal of ending avoidable blindness around the world by helping ensure that Cybersight’s digital products continue to meet the needs of eye care professionals and the communities they serve. As an essential member of the Telehealth team within the global program department, the Product Portfolio Manager is responsible for shaping and prioritizing the development of the Cybersight product portfolio, including telemedicine, e-learning, webinars, and AI-enabled tools, through close engagement with stakeholders, portfolio-wide oversight, and ongoing testing and improvement. Qualifications - Degree in a relevant field or equivalent experience - 5+ years working in product management, digital product delivery, business analysis, or a similar role in an enterprise / NGO / healthcare setting - Experience managing or supporting multiple digital products or platforms - Experience gathering and prioritizing product requirements from diverse stakeholder groups - Experience working closely with software development teams through planning, testing, and release cycles - Experience with web-based and mobile-responsive SaaS applications - Ability to work effectively with both technical and non-technical stakeholders - Preferred: Experience in digital health, global health, or healthcare technology - Preferred: Experience working in low- to middle-income country contexts - Preferred: Familiarity with cloud-based application environments such as AWS and Cloudflare - Preferred: Experience with AI-enabled products or clinical decision support / screening tools - Preferred: Experience working in Agile product development environments Requirements - Coordinate, support, and conduct frequent product testing, including user acceptance and adversarial testing, to identify issues, risks, and improvement opportunities. - Work closely with the technical team to shape feasible, high-impact product improvements. - Support roadmap development and work prioritization based on user value, technical constraints, organizational goals, and available resources. - Engage regularly with country teams, mentors, and medical advisors to validate user needs and ensure products remain relevant and effective in low- to middle-income country contexts. - Gather, assess, and translate feature requests and stakeholder needs into clear product priorities and recommendations. - Contribute to product documentation, business requirements, and cross-functional planning activities. Skills & Abilities - Strong product prioritization and decision-making skills - Ability to balance strategic thinking with practical delivery needs - Strong stakeholder management and relationship-building skills - Ability to challenge assumptions and test products thoroughly from a user and risk perspective - Good understanding of digital product development processes and technologies at a high level - Strong written and verbal communication skills - Comfortable working in an Agile environment and fully remote team - Proactive approach to problem solving and continuous improvement - Ability to work across a broad portfolio and manage competing priorities - Commitment to user-centered design and delivering value in resource-constrained settings Company Description To learn more about Orbis, go to http://www.orbis.org Orbis is an Equal Opportunity Employer. As a global organization, we welcome qualified applicants from diverse backgrounds and cultures who reflect the five Orbis values of Trust, Caring, Commitment, Accountability, and Excellence.

• Deliver instructor-led Product Management workshops for online learner cohorts. • Cover core Product Management topics including: • Product Sense and Customer Discovery • Product Strategy and Prioritization Frameworks • Product Requirement Documents (PRDs) • AI and Technology Fundamentals for Product Managers • Product Metrics and Analytics • Product Management Interview Preparation • Prepare and continuously update: • Workshop presentations • Learning materials • Practical exercises • Hands-on activities • Case studies • Templates and reference documents • Conduct interactive workshops, group discussions, Q&A sessions, and practical exercises. • Guide learners through real-world Product Management scenarios using practical examples from industry. • Mentor learners by providing individualized feedback on assignments, workshop activities, and product thinking. • Support learners in developing structured approaches to product discovery, prioritization, roadmap planning, and stakeholder communication. • Maintain high learner engagement and instructional quality throughout all sessions. • Stay updated with current Product Management practices, AI product trends, emerging technologies, and industry frameworks. • Collaborate with internal curriculum teams to continuously improve workshop content and learner outcomes.

• Go deep on Recast’s product and customers: understand how our technical users engage with our products, what their needs are, and where the friction is • Co-own go-to-market: the work isn’t shipped until users are getting value out of the feature, so PMs are expected to work closely with marketing and GTM teams on how to successfully deliver products people are willing to pay for • Partner with the engineering manager to align on priorities and unblock execution early and often • Own success metrics: you define what good should look like before work starts • Keep stakeholders across sales and leadership informed on what’s in flight and why