• Identify, recruit, and engage qualified Project Leaders from industry to sponsor and lead student capstone projects across a minimum of 4 academic majors.**• Develop and maintain an ongoing pipeline of prospective Project Leaders to ensure approximately 20 active projects are staffed annually.**• Conduct outreach and presentations to prospective Project Leaders, articulating the value of engaging with student capstone talent.**• Manage the full recruitment lifecycle from initial contact through project onboarding, ensuring a timely and positive experience for all Project Leaders.**• Maintain accurate records of outreach activity, pipeline status, and recruitment outcomes. • Work closely with Project Leaders to co-create student capstone project briefs that are appropriately scoped for the competency-based, online learning environment.**• Guide Project Leaders in designing deliverables and milestones that students can meaningfully complete without direct faculty oversight.**• Provide ongoing support and coaching to Project Leaders throughout the project lifecycle, including check-ins, troubleshooting, and facilitation as needed.**• Help Project Leaders understand student context, including the asynchronous, self-directed nature of the academic program, to set realistic expectations.**• Develop onboarding resources and templates to streamline the process for new Project Leaders. • Onboard and train Project Leaders on the software tools and platforms used to manage and deliver capstone projects.**• Provide ongoing technical guidance and troubleshooting support to ensure Project Leaders and students can navigate the platform effectively.**• Serve as a resource for students experiencing questions or challenges related to the software, project requirements, or program logistics.**• Identify and escalate recurring platform or process issues to appropriate internal stakeholders. • Serve as the primary operational point of contact for the university client, providing regular updates on project status, recruitment progress, and program health.**• Proactively communicate challenges, escalations, and resolutions to ensure client confidence and program continuity.**• Prepare and deliver periodic progress reports and summaries that demonstrate program outcomes and engagement metrics.**• Contribute to strategic discussions with the client around program growth, process improvements, and success benchmarks. • Serve as a responsive resource for students navigating questions about their capstone project, platform tools, or program logistics.**• Foster a supportive, solution-oriented environment for students in a faculty-independent academic model.**• Escalate academic or programmatic concerns appropriately in alignment with institutional policies.

• facilitate project meetings, oversee meeting notes, summarize meeting outcomes, ensure clarity of action items and conduct follow-up on meeting decisions • review and approve meeting summaries for distribution • monitor meeting action item implementation and follow-up process for all project meetings • monitor and improve the schedule process to enhance productivity • maintain, manage and audit project documents and deliverables • set up complex project collaboration platforms • guide project team members in collaborating and utilizing SharePoint and Microsoft Teams resources • oversee the tracking and coordination of project deliverables • lead the creation and implementation of workflows and processes from project administration • oversee the preparation of presentation materials and participate in presenting content • oversee all project communication activities, ensure consistency and clarity in project messaging • prepare onboarding and training materials for new project team members • develop comprehensive onboarding programs and materials and ensure a smooth onboarding process

• Coordinate authorization requests from intake through final payer determination • Assign cases to clinical reviewers and monitor progress through completion • Submit authorization requests and supporting documentation to payers • Answer inbound calls and provide front-line support for the team • Maintain accurate records and ensure all information is documented appropriately • Support process improvement initiatives and perform other duties as assigned

• Work closely with the Program Director and a team of Young Scholars Program Coordinators. • Develop, plan, implement, and manage initiatives to prepare students for post-secondary education. • Educate YSP students and families about colleges and the college admissions process. • Create personalized academic plans that meet Ohio State admissions standards. • Develop and implement a curriculum for monthly cohort workshops. • Organize and oversee events, field trips, and award ceremonies. • Maintain consistent communication with participating scholars and parents.