Role Description As a Professional Services Sr. Solutions Architect at WEKA, you will be responsible for delivering enterprise-class solutions and services to our customers and partners worldwide. You will become an integral and critical component of the delivery and installation process for WEKA Products, including navigating our customers through the initial onboarding steps into WEKA. The Senior Solutions Architect at WEKA will not only plan and install our products but also define, develop, and test automation to ensure that deploying our products is a fast, predictable, scalable, and easy experience for customers and partners. You will be focused on our customers in Asia Pacific and Japan. Responsibilities include: - Responsible for the experience from the sale of the WEKA product to a full deployment to a production stage, ensuring customers have a positive experience throughout the Onboarding process. - Manages the project of installing the WEKA product, including risk assessment, planning, deployment scheduling, and reporting status to our customers and partners. - Responsible for documentation of solution details, including diagrams and specifications, focusing on translating undefined requirements into end-to-end solutions. - Utilizes open-source technologies and tools to accomplish specific use cases encountered within the project. - Uses coding languages or scripting methodologies to solve a problem with a custom workflow. - Collaborates with project stakeholders to scope the most effective way to tackle complex technological infrastructure challenges. - Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize human errors. - Primary responsibilities will include deploying and managing AI/HPC infrastructure in Linux-based environments for new and existing customers. Qualifications - Excellent oral and written communication skills with a strong focus on customer experience. - Excellent problem-solving and troubleshooting skills, including excellent documentation skills. - Knowledge of best practices and IT operations within Enterprise environments, focusing on mission-critical infrastructure. - Experience with automation tools/cluster management such as Ansible, Salt, Puppet, Bright, Jenkins, or xcat. - Knowledge and experience with scripting languages like Python, Bash, or Perl. - Experience with Source Code Control Systems like GitHub and git. - Experience with Ethernet or InfiniBand networking, particularly 100+Gb networks. - Experience with performance monitoring/tuning Linux systems. - Experience with HPC environments, including knowledge of HPC cluster management tools. - Experience with Parallel Filesystems (Lustre, GPFS/SpectrumScale, DDN). - Familiar with SDS (Software-Defined Storage). - Hands-on administration/operation knowledge of Kubernetes / Containerized Workloads. - Hands-on experience in Linux Systems Administration. - BS in Computer Science or equivalent working experience. - Strong interpersonal skills for technical presentations, architectural designs, and being a trusted advisor to customers (experience in sales, consulting, or Customer Success). - Provides ad-hoc knowledge transfers, develops handover materials, and guides customers during deployments. - Willingness to travel as needed. Benefits - WEKA is committed to building a diverse, inclusive, and authentic workplace. - Equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Role Description We are delighted to present an outstanding opportunity for fluent German-speaking professionals to join our client's growing consumer services team in this exciting German Technical Support & eMobility Solutions position in Greece. Working remotely from within Greece, you will serve as a trusted point of contact for German-speaking customers navigating the rapidly evolving world of electric mobility — providing expert technical guidance, troubleshooting support, and a consistently outstanding service experience. - Deliver high-quality technical support to German-speaking consumers regarding eMobility products and services, including electric vehicles, charging infrastructure, and related digital platforms. - Diagnose and resolve customer technical issues efficiently via phone, email, and live chat, ensuring first-contact resolution wherever possible within the consumer services environment. - Guide customers through the setup, configuration, and troubleshooting of eMobility hardware and software solutions, providing clear and accessible explanations in fluent German. - Accurately document all customer interactions, technical cases, and resolutions within the CRM system, maintaining the highest standards of data quality and compliance. - Proactively identify recurring technical issues and escalate patterns to the relevant internal teams, contributing to continuous service improvement across the consumer services division. - Educate customers on the features and benefits of eMobility products, helping them maximise the value of their purchases and enhancing overall customer satisfaction and loyalty. - Collaborate cross-functionally with technical specialists, product teams, and quality assurance colleagues to ensure consumer queries are resolved with accuracy and efficiency. - Consistently meet and exceed individual performance KPIs including customer satisfaction scores, response times, and resolution rates in line with consumer services best practice. Qualifications - Native or fluent German language skills (both spoken and written) are essential for this role — candidates must be able to communicate with confidence and clarity in German at all times. - A background in technical support, customer service, or a related consumer services field is strongly preferred; experience in eMobility, automotive technology, or energy sectors is a significant advantage. - Comfortable working with digital support tools, CRM platforms, and remote communication technologies in a fast-paced consumer services setting. - Strong analytical and problem-solving skills, with the ability to translate complex technical information into simple, customer-friendly language for a diverse German-speaking consumer base. - A collaborative, self-motivated work ethic with the ability to manage your workload effectively and thrive in a fully remote working environment from within Greece. Requirements - Valid EU passport or the legal right to reside and work within Greece (mandatory). Benefits - Competitive Monthly Salary reflective of your expertise and the premium nature of this German-speaking role in Greece. - Fully Paid Training Programme to ensure you are fully equipped with the product knowledge and technical skills to excel from day one. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package, including return flight to Greece, airport transfer, and hotel accommodation to support a seamless transition to your new home. - Monthly Performance Bonus rewarding your dedication, results, and commitment to delivering world-class consumer service. - 2 Extra Salaries Per Year (13th and 14th salary) — a highly valued benefit that reflects our commitment to rewarding loyalty and outstanding performance. - And Much More, including career development pathways, a supportive multicultural team environment, and access to the full suite of Mercier Consultancy Group's employee wellbeing initiatives.

Role Description As a Junior Solutions Architect, you'll help customers transform the way they work. Working alongside experienced Solutions Architects, Sales, Product, and Engineering teams, you'll support customers throughout their technical journey, from understanding their challenges to helping design and deliver solutions that create measurable value. This is an ideal opportunity for someone who enjoys technology, loves solving problems, and wants to grow into a trusted technical advisor. What You'll Do - Support customer success - Participate in customer workshops, discovery sessions, and technical discussions - Help understand customer processes, technical environments, and business challenges - Support product demonstrations, onboarding activities, and technical training - Assist with Proof of Concepts, pilots, and customer rollouts - Build trusted relationships through responsiveness and a strong customer-first mindset - Contribute to solution design - Support the design of scalable customer solutions - Prepare demo environments and technical documentation - Help validate customer environments and implementation requirements - Assist with technical troubleshooting alongside senior colleagues - Document learnings and contribute to best practices - Collaborate across teams - Work closely with Sales, Product Management, Customer Success, and Engineering - Translate customer needs into clear technical requirements - Share customer feedback to help improve our products - Contribute to internal knowledge sharing and continuous improvement - Grow every day - Continuously develop your technical expertise, customer consulting skills, and business understanding while gradually taking ownership of increasingly complex customer engagements. Qualifications - Hold a Bachelor's degree in Computer Science, Engineering, Information Systems, Logistics, or a related field, or have equivalent practical experience - Have some exposure through internships, projects, or early professional experience in pre-sales, solution engineering, consulting, software, hardware, or IT environments - Enjoy understanding both technical and business challenges - Communicate clearly and confidently with different audiences - Are analytical, structured, and enjoy solving problems - Take initiative and actively seek learning opportunities - Work well with people from different backgrounds and functions - Speak fluent English; additional regional languages are a plus - Eager to learn, curious about technology, and excited to grow Benefits - Access to our School of Growth learning academy - Dedicated learning time during working hours - Mentoring and coaching from experienced colleagues - Flexible working hours - Modern tools and technology to help you do your best work - Help shape technology used by global industry leaders - Work in an international, collaborative environment - Share ideas, challenge the status quo, and make a real impact - Competitive compensation - Private health insurance and wellbeing initiatives - Flexible benefits - Employee referral bonuses - Our global ProHealth wellbeing program - Country-specific benefits tailored to your location Company Description At ProGlove, we're building technology that empowers the people who keep industries moving. From manufacturing and logistics to automotive and beyond, our wearable solutions help frontline workers work smarter, safer, and more efficiently every day. We're a company that combines innovation with execution. We move fast, take ownership, and focus on solving real problems for real customers. We foster a culture built on trust, collaboration, continuous learning, and the freedom to make an impact. Here, ideas are welcomed, initiative is valued, and everyone has the opportunity to contribute beyond their job title.

• Partner ecosystem growth: Identify, engage and onboard key sales partners, value-added resellers (VARs) and managed service providers (MSPs) across Germany to increase Syteca's market penetration. • Enablement & training: Conduct onboarding sessions to ensure partner sales teams are fully prepared to successfully market Syteca's PAM, ITDR and UAM solutions. • Relationship and account management: Act as a trusted advisor to our German partners, ensuring strong engagement, compliance with partner tiers, transparency in the sales pipeline and long-term partner loyalty. • Market presence: Represent Syteca as a brand ambassador at regional trade shows, cybersecurity meetups and partner-focused events. • RFP/RFI handling: Provide detailed and accurate technical content for tenders (RFP – Request for Proposal) and information requests (RFI – Request for Information). • Cross-functional collaboration: Work closely with product management, support and marketing teams to ensure an aligned and successful go-to-market strategy. • Travel expectations: Willingness to travel approximately 20% of working time per month.