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Paired

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Supply Chain & Operations Manager

Brand ManagerBrand ManagerFull TimeRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

8 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishERPOracleTableau

Job Description

Supply Chain & Operations Manager

Paired

• Own end-to-end inventory planning and demand forecasting to ensure optimal stock availability across all SKUs. • Manage supplier and manufacturing relationships, including production schedules, purchase orders, quality control, and inbound logistics. • Oversee third-party logistics (3PL) partners to maintain high fulfillment accuracy, shipping performance, and returns management. • Develop, document, implement, and continuously improve Standard Operating Procedures (SOPs) across supply chain and logistics operations. • Establish quality assurance processes to identify defects, investigate operational issues, and implement long-term corrective actions. • Monitor operational KPIs including inventory levels, fulfillment accuracy, shipping performance, turnaround time, and defect rates. • Build dashboards and reporting systems that provide actionable insights for leadership. • Identify operational bottlenecks and lead continuous improvement initiatives using Lean principles. • Leverage AI tools to improve forecasting, reporting, workflow automation, and operational efficiency. • Collaborate closely with Customer Support, Leadership, Manufacturing Partners, and Fulfillment Providers to ensure a seamless customer experience.

Job Requirements

  • 5+ years of experience managing end-to-end supply chain and operations, preferably within an eCommerce or DTC business.
  • Proven experience owning inventory forecasting, supplier coordination, production planning, and fulfillment operations.
  • Hands-on experience managing third-party logistics (3PL) providers and maintaining operational service levels.
  • Strong understanding of manufacturing processes, inventory management, procurement, and quality assurance.
  • Demonstrated experience building, implementing, and enforcing operational SOPs.
  • Highly analytical with advanced Excel or Google Sheets skills and experience using operational reporting dashboards.
  • Comfortable working in fast-paced, high-growth startup environments with evolving processes.
  • Strong problem-solving skills with the ability to identify root causes and implement scalable solutions.
  • Daily user of AI tools such as ChatGPT, Claude, Gemini, or similar platforms to improve productivity and operational workflows.
  • Excellent written and verbal English communication skills.
  • Nice to Have**
  • Experience within health supplements, consumer packaged goods (CPG), FMCG, or wellness brands.
  • Lean Six Sigma certification or equivalent process improvement training.
  • Experience with subscription-based businesses or multi-SKU inventory environments.
  • Familiarity with ERP systems such as NetSuite, Cin7, SAP, Oracle, or similar platforms.
  • Experience building operational dashboards using Power BI, Tableau, Looker, or equivalent BI tools.

Benefits

  • Competitive USD salary based on experience.
  • Fully remote work environment.
  • High-impact role with direct ownership of business-critical operations.
  • Opportunity to work alongside a high-performing international leadership team.
  • Career growth opportunities as the company scales toward nine-figure revenue.
  • Join a fast-growing consumer brand with ambitious long-term expansion plans.

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