Best Buy Canada

• Lead end-to-end execution of Best Buy Express marketing initiatives, including annual planning, campaign development, and stakeholder alignment • Manage brand partnerships, activations, sponsorships, and special projects • Develop marketing briefs and partner with creative, media, retail marketing, content, digital media, and external agencies to bring campaigns to life • Own project timelines, budgets, approvals, and campaign execution • Represent the Brand team in cross-functional meetings and working teams • Analyze campaign results, develop recommendations, and identify opportunities for continuous improvement • Support development of annual brand plans and go-to-market strategies • Act as a brand steward, ensuring work aligns with brand standards and strategic objectives

• Support the execution and day-to-day operations of Best Buy's affiliate marketing program and partner promotions. • Build and launch affiliate campaigns, ensuring accurate targeting, tracking, and campaign setup. • Manage affiliate network activities, including partner updates, commission changes, deep linking, and transaction inquiries. • Review and coordinate creative assets to ensure brand consistency and technical accuracy. • Monitor campaign performance, identify opportunities for optimization, and escalate issues when results deviate from expectations. • Support payment accuracy and help resolve tracking or placement issues across affiliate partners. • Identify and implement process improvements that enhance team efficiency and campaign execution. • Research new partnership opportunities and provide recommendations that support business growth.

• Write clean, attractive and compelling copy with a distinct voice for the brand • Present ideas to clients and stakeholders that are clear, attractive, and compelling • Utilize creative problem-solving skills, including storytelling, ideation, and concepts in video, stunts, digital, and social media executions • Construct and maintain style guides that outline creative strategy and answer stakeholder needs • Champion and contribute to developing the brand voice • Collaborate with visual design, video production and other teams to bring your ideas to life • Learn and be elevated by a supportive and experienced team.

• Create, maintain, and update a variety of reports to support the business team. • Streamline and improve processes to drive efficiency and consistency. • Support commercial initiatives such as collecting and organizing sellers’ offers information, submitting and managing weekly offers, coordinating communication to sellers. • Analyze performance data and emerging market trends to deliver clear, data-driven insights and actionable recommendations. • Input, maintain, and manage data accurately across internal systems. • Handle last-minute or ad-hoc requests

• Identifying and recommending solutions based on customers’ needs • Facilitating product repair, troubleshooting, upgrades, installations, and other services using an online portal and remote desktop software • Tutoring clients on the proper use of their products • Completing training to continuously improve the client experience • Having fun while being the best!

• Analyze our inventory and sales data and provide your analytical insights. • Partner with our vendors around the world and analyze vendor performance to make informed decisions with our buyers. • Review and adjust location replenishment parameters and allocate the right quantities to each store and online. • Perform purchase order creation, tracking and receipts flow management to meet company objectives. • Perform monthly inventory forecasting. • Develop and communicate customer availability mitigation strategies to support sales forecasts.

• Ensure accurate posting of payments to aging AR, reconcile outstanding AR, submit discrepancy adjustments, investigate aging AR over 30 days and log notes, and provide weekly aging AR status report to management • Create and submit invoices to clients daily, monitor accounts for non-payments, delayed payments, and irregularities, communicate with account managers and customers to resolve overdue accounts, follow up on unpaid invoices past 30 days, resolve billing discrepancies and disputes, and issue refunds through credit card platform or cheque request • Send bi-weekly account balances report, send weekly at-risk reports, and complete month-end reporting for bad debt accrual calculations • Complete ad hoc requests, reports, and other duties as required

• Build and implement scalable automated quality assurance best practices • Test planning, documentation, and execution of functional and regression automated tests written in Java and/or Groovy • Actively participate in grooming/sprint planning sessions and work with product and development teams to define priorities, provide feedback concerning accuracy and testability • Setting up, maintaining, and performing test automation frameworks on multiple systems • Work with deployment teams to resolve issues and collaborate on product design • Researching test tools, methodologies, and trends to upgrade existing practices and processes • Work closely with the project team, product owners and other stakeholders to develop the automated test strategy and product test plan • Log bugs in JIRA with steps and details to help pinpoint developmental issues • Maintain automated test plans and update automated test scenarios and test cases based on requirements for system integration, functional, regression and performance testing

• Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints • Apply and contribute to design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys • Plan and conduct usability testing and small-scale research, translating insights into iterative improvements • Translate and contribute to user insights, product strategy, and business goals into clear problem statements and scalable design solutions • Collaborate closely with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver high-quality experiences • Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas • Contribute to shared design systems, documentation, and best practices to improve consistency across teams

• Deliver on the product vision and roadmap for Reverse Logistics. • Lead an agile, cross-functional delivery team to build scalable and reliable platforms that support reverse logistics and returns operations end-to-end. • Serve as the functional domain expert in reverse logistics, connecting technical implementation with business context and operational goals. • Collaborate with internal partners and external vendors to engage, influence, and build strong working relationships. • Contribute to the broader reverse-logistics modernization journey, unlocking value from new platforms and capabilities and supporting new initiatives. • Deliver on the product roadmap for the Mobile Phone Activations product. • Partner with engineering and delivery teams in an agile environment to deliver scalable and reliable experiences that support Mobile Phone Activations end-to-end. • Partner closely with operational stakeholders to understand pain points and translate business needs into well-defined product backlog items and actionable outcomes for delivery teams. • Serve as the functional domain expert in Mobile Phone Activations, connecting technical implementation with business context and operational goals. • Contribute to the end-to-end mobile activation evolution, unlocking value from integrated carrier, financing, and fulfillment capabilities while enabling new customer and associate-led activation experiences.