Digital Marketing Account Manager
Location
United States
Posted
1 day ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Digital Marketing Account Manager
Huzzle
Role Description We are looking for a high-energy, strategically-minded Digital Marketing Account Manager to join an Austin-based agency at the forefront of the industry. In this role, you aren’t just a middleman; you are a trusted advisor who bridges the gap between complex digital strategies and real-world business growth. If you are a proactive communicator who thrives on owning client relationships and navigating the fast-paced world of SEO and PPC, you will fit right in with this remote-first, high-performance team. Key Responsibilities - Act as the primary point of contact for a diverse portfolio of clients, managing the relationship from initial onboarding through ongoing optimization. - Lead regular cadence calls, status updates, and reporting sessions to keep stakeholders informed and engaged. - Partner with internal specialists to guide strategy, ensuring all work remains on track, in scope, and aligned with client KPIs. - Monitor performance data to surface actionable insights and proactively identify opportunities for growth or improvement. - Educate clients on digital marketing fundamentals, including SEO and PPC, translating technical metrics into clear business value. - Maintain high standards of client satisfaction, targeting a minimum retention rate of 95% and NPS scores of 8+. - Ensure project deadlines are met through exceptional organization and cross-departmental collaboration. Qualifications - 2+ years of experience in account management, client success, or customer-facing roles. - 1+ year of experience working specifically within a digital marketing agency. - Strong working knowledge of SEO and Paid Media (PPC) fundamentals. - Proficiency in Google Analytics (GA4), Google Ads reporting, and Meta Business Manager reporting. - Proven ability to pull, analyze, and interpret performance reports and KPIs independently. - Experience navigating CMS platforms such as Webflow, WordPress, and/or Shopify. - Excellent communication skills with the ability to speak and write with clarity and confidence. - A dedicated remote workspace with reliable internet and the self-discipline to manage time effectively. - Legal eligibility to work in the U.S. Nice-to-Haves - Experience working with clients in the Home Services industry (HVAC, plumbing, remodeling, etc.). - A creative flair for process documentation and storytelling. Benefits - 🌎 Fully remote role with international clients and a flexible work environment - 🚀 Work with fast-growing digital marketing agencies serving global brands - 📈 Long-term career growth in account management, client success, or marketing strategy - 🎯 Hands-on experience managing high-impact multi-channel marketing campaigns - 🤝 Structured onboarding and ongoing support to help you succeed in the role
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