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Railsware

Railsware Product Studio is great at building products. Happy customers can prove that.

Lead Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 201-500Since 2007H1B No SponsorCompany SiteLinkedIn

Location

Poland

Posted

5 days ago

Salary

0

Seniority

Senior

Bachelor Degree1 yr expExperience acceptedEnglish

Job Description

Lead Account Manager

Railsware

• Lead, mentor, and support a growing team of Account Managers through regular 1:1s, pipeline reviews, and coaching • Set, track, and improve team KPIs and performance • Coach the team on deal strategy, customer communication, and account management best practices • Own pipeline health, forecast accuracy, and CRM quality using Pipedrive and dashboards • Improve sales processes, identify bottlenecks, and implement scalable solutions • Ensure consistent follow-up and high operational standards across the team • Partner closely with Marketing, Solutions, Support, and Product teams to ensure a seamless customer journey • Share insights on lead quality, customer feedback, and process improvements • Act as the main bridge between cross-teams • Lead product demos, qualify opportunities, and manage strategic customer accounts • Support the team on complex deals and help drive cross-sell and upsell opportunities • Stay hands-on with customers to understand market needs and continuously improve the sales approach

Job Requirements

  • Senior-level experience in B2B SaaS sales or account management
  • 1–2+ years of experience leading, mentoring, or coaching a Sales or Account Management team
  • Proven success managing SMB and enterprise customers, ideally in the MarTech, SaaS, or agency space
  • Strong experience building and improving sales processes, managing pipelines, and working with CRM systems
  • Data-driven mindset with experience using BI and analytics tools (Power BI, Looker Studio, Google Sheets, or similar) to make informed decisions
  • Comfortable using AI tools to improve productivity and customer interactions
  • Excellent communication, presentation, negotiation, and stakeholder management skills
  • Experience collaborating across Sales, Marketing, Product, Support, and Solutions teams
  • Fluent English

Benefits

  • Professional development
  • Flexible work arrangements

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