Title: Key Account Coordinator - France Location: Amsterdam North Holland NL Job Description: Working at CLUSE Do you want to be part of one of the most exciting watch and lifestyle brands in Europe? CLUSE started in the Netherlands in 2013 and is now active in more than 20 countries with over 2,000 points of sale worldwide. We are a young and dynamic company (average age of 30) with an enthusiastic, international team. Our culture is open and informal and since we have more than 10 different nationalities, English is our go-to language! About the role This is a commercially focused role within our Sales Support team. You own a portfolio of B2B partners end to end: not only the operational order management process, from customer creation to order placement, shipment tracking and invoicing, but also the commercial relationship behind it. You build and follow up on sales forecasts, advise your partners on assortment and sell-through, and act as a true commercial sparring partner to both your accounts and our Sales team. You bring strong operational discipline together with commercial instinct, and you help raise the commercial standard of the wider Sales Support team. Responsibilities - Own the end-to-end order management process for a portfolio of B2B partners: order creation, approval and release, shipment tracking, and invoicing; - Take commercial ownership of your accounts: build and maintain sales forecasts, follow up against forecast, and flag risks and opportunities early; - Advise partners on the most appropriate assortment, including best-performing items, new collections, reorders and sell-through improvement; - Monitor and analyse account performance and order patterns to identify growth opportunities and at-risk accounts and turn that into concrete actions; - Prepare and present account reviews and internal reporting on portfolio performance versus forecast; - Collaborate cross-functionally with Sales, Logistics, Finance, Customer Support and Product Development to deliver a strong and consistent partners experience; - Contribute to best practice within Sales Support, supporting process improvements and the commercial development of the team. Requirements - Minimum 3 years of experience in a commercial, account management or senior sales support role; - Excellent written and spoken communication skills in French and English; - An additional language such as Dutch, German or Spanish is a strong plus; - A genuinely commercial mindset: comfortable with forecasting, sell-through and turning data into action, alongside strong operational accuracy; - Confident working with numbers and reporting; hands-on experience with forecasting and forecast follow-up is a clear advantage; - Experience with MS Office. Knowledge of Netsuite, Shopify, Claude and/or Gorgias is a plus; - You pick up new systems and processes quickly; - You are customer-oriented, proactive and analytical, and you balance service with sound commercial judgement; - You are available 5 days a week. Benefits - We offer a salary in line with industry standards; - 25 holidays per year on a full-time basis (40 hours); - 8% holiday allowance and pension scheme; - Travel allowance if you live more than 10 km from the office; - Employee discount on CLUSE products and a CLUSE product of your choice as a welcome gift; - Company laptop and phone; - An office with a beautiful view over the Houthavens; - Flexible work-from-home policy (three days office - two days at home); - Fun events organized by the Social Events Team that you definitely do not want to miss! Curious? Apply now! We would love to tell you more about this role, our team and the story behind CLUSE. Hopefully we will speak with you soon! Curious about what we do with the personal data that we receive from you in response to this vacancy? Please refer to our privacy policy under ‘job application.

• Take full ownership of annual revenue, gross margin and market share targets for the RC, FC and EC product lines across assigned territories. • Track monthly and quarterly sales performance, conduct gap analysis, and implement corrective actions to ensure on-target delivery. • Manage distributor demand forecasts, sales pipeline and open order status to secure predictable revenue recognition. • Develop, select, onboard and manage authorized distributors for RC, EC products; set clear performance KPIs and conduct regular business reviews to drive accountability. • Guide distributors on inventory planning, order rhythm and end-customer development; optimize stock structure to mitigate overstock or shortage risks. • Deliver regular product training, sales enablement and market insight sharing to distributors to strengthen their frontline sales competence. • Own and grow FC strategic accounts through solution-based value selling and specification adoption. • Work closely with distributors to explore high-potential end-customer segments and deepen market penetration of RC, FC and EC products.

• Develop tailored approaches and clear engagement plans for key accounts, with defined objectives and activities to optimize the use and funding of AbbVie products • Act as the main AbbVie contact for non-clinician stakeholders, building trusted relationships and understanding their priorities, constraints, and decision-making processes • Play an active role in brand teams and collaborate with cross-functional colleagues to deliver on brand objectives • Drive business growth by anticipating barriers to product usage and supporting provider formulary access to help achieve revenue targets • Coordinate internal interactions, build consensus, resolve conflicts, and escalate issues where needed • Monitor contracting and tendering activity across key accounts • Build and manage relationships within the account ecosystem • Lead multidisciplinary teams without formal authority, creating alignment and solving challenges within the in-field team • Execute engagement plans and ensure consistent interaction across all in-field functions involved with the account • Work with Market Access Value Proposition colleagues to provide stakeholders with tailored clinical, economic, and service-oriented information • Track the execution and impact of account activities and measure performance regularly • Negotiate, close, and sign deals, and support or lead the contracting and tendering process as needed

• Develop tailored strategies and clear engagement plans for key accounts, with defined objectives and activities to optimize the utilization and funding of AbbVie products • Serve as AbbVie’s primary contact for non-clinical stakeholders; build trusted relationships and understand their priorities, constraints, and decision-making processes • Actively participate in brand teams and collaborate with cross-functional colleagues to deliver on brand objectives • Drive business growth by anticipating barriers to product use and supporting provider formulary access to help achieve revenue targets • Coordinate internal interactions, build consensus, resolve conflicts, and escalate issues where necessary • Monitor contracting and tender activity across key accounts • Build and manage relationships across the account ecosystem • Lead multidisciplinary teams without formal authority, aligning stakeholders and resolving challenges within the field team • Implement engagement plans and ensure consistent interaction across all in-field functions involved with the account • Partner with Market Access and Value Proposition colleagues to provide stakeholders with tailored clinical, economic, and service-oriented information • Track execution and impact of account activities and regularly measure performance • Negotiate, close, and sign agreements, and support or lead the contracting and tendering processes as required