Railsware

• Support repeatable legal processes, including data privacy, W-8BEN filings, trademarks registration, and other corporate processes. • Provide timely, high quality legal support to teams across Railsware, covering team requests, onboarding activities, and product or project related legal questions. • Prepare, draft, review, and maintain legal documents such as agreements and policies. • Support the company's compliance processes. • Conduct legal research on a range of legal matters as they come up. • Support the legal side of our cooperation with clients and partners.

• Lead, mentor, and support a growing team of Account Managers through regular 1:1s, pipeline reviews, and coaching • Set, track, and improve team KPIs and performance • Coach the team on deal strategy, customer communication, and account management best practices • Own pipeline health, forecast accuracy, and CRM quality using Pipedrive and dashboards • Improve sales processes, identify bottlenecks, and implement scalable solutions • Ensure consistent follow-up and high operational standards across the team • Partner closely with Marketing, Solutions, Support, and Product teams to ensure a seamless customer journey • Share insights on lead quality, customer feedback, and process improvements • Act as the main bridge between cross-teams • Lead product demos, qualify opportunities, and manage strategic customer accounts • Support the team on complex deals and help drive cross-sell and upsell opportunities • Stay hands-on with customers to understand market needs and continuously improve the sales approach

• Run live demos with prospective and new clients. • Convert inbound leads into paying customers. • Grow revenue from existing accounts by identifying upsell opportunities. • Manage solution partners and resellers. • Own account health end-to-end for client value. • Keep CRM data accurate and actionable. • Maintain onboarding and sales documentation. • Collaborate across teams for seamless client experience. • Monitor and improve your own performance by reviewing calls and tracking conversion rates.

• Launching different types of outreach campaigns • Researching for relevant link building opportunities to increase our products’ visibility on the web • Managing link building partnerships, vendors, and collaborations • Crafting outreach copies, messages, product descriptions • Monitoring and reporting on link building efficiency and results • Researching and testing new digital PR and link building approaches

• Distilling the raw footage down from a rough to a final cut • Color-correcting video and applying various visual effects • Enhancing audio and working with the sound design • Matching the voiceover and screencast tracks • Adding (and sometimes creating) animated elements according to the given specs • Formatting the final version to fit different social media formats and length

• End-to-end product development • Write clean, reusable, and maintainable code • Write tests to validate the correctness of your code thoroughly • Actively contribute to the identification of the problems and their solutions • Collaborate in a cross-functional team to ensure the project meets business objectives and compliance standards

• We’re building a Trading Terminal— a platform for reviewing and replaying trades, designed for prop firms and traders. It combines order flow visualization with replay, audit, and execution in one system. • We work in a spec-driven way: we plan before we build. • Building real-time market data pipelines (Level 2 data, order book reconstruction) • Developing order flow visualizations (footprints, heatmaps, DOM, profiles, CVD) • Improving the trading interface (charts, DOM, tape, order panel working together) • Preparing live data features for partnerships with prop firms • Integrating with market data providers

• Analyze requirements, test functionality, and identify defects and edge cases • Own investigation of complex customer issues through L3 support, driving root cause resolution • Validate third-party API integrations across testing and production environments • Partner with engineering and product to resolve issues and improve system reliability • Improve QA practices and elevate debugging and investigation standards • Support releases and ensure stable rollouts with active post-release follow-up

• Own and grow the company's LinkedIn presence, from strategy to execution • Manage and grow personal profiles of our experts, ensuring consistent and effective content distribution • Plan, create, and publish high-quality B2B content that reflects our brand, product, and business goals • Manage and optimize LinkedIn pages to drive engagement, followers, and leads • Analyze content performance, test new formats, and adjust strategy based on insights • Collaborate closely with marketing, product, and other teams to ensure consistent messaging and positioning • Assist with social media content collaboration with influencers, partners, etc. • Track trends, audience behavior, and competitors to keep social presence relevant and effective

• Monitor Reddit, Shopify, QuickBooks, and other relevant communities for discussions around data exports, reporting automation, and analytics • Respond to threads with clear, helpful answers, and explain how Coupler.io fits where it genuinely does • Create and publish posts in Coupler.io’s own community spaces • Track brand mentions across communities and join conversations where your input adds real value • Maintain a structured log of activity, including threads, responses, and performance • Analyze engagement and share regular insights with the SEO Manager, highlighting trends, gaps, and opportunities