• Execute account-level program development plans in partnership with the Advanced Program Specialist Team Manager, Clinical Sales, Capital Sales, and cross-functional partners • Engage key stakeholders to help define program goals, success metrics, launch milestones, and adoption strategies • Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration • Coordinate and support clinical and operational readiness activities required to support safe and effective program implementation • Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption • Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at early cases to provide real-time guidance, coordination, and problem-solving • Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams • Track launch progress, risks, issues, and next steps; communicate updates clearly to the APS Team Manager and cross-functional stakeholders • Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success • Capture and share best practices, field learnings, and repeatable workflows to support scalable program development and deployment across hospitals and health systems • Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy • Support identification, development, and coordination of proctor networks to enable training and adoption at scale • Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed • Ensure compliance with all regulatory, quality, and organizational requirements across program activities • Support continuous improvement by measuring and evaluating training effectiveness, launch execution, and overall program performance

• Lead the planning, execution, and continuous improvement of Women in Payments’ leadership and community programs. • Oversee the full lifecycle of program delivery, from concept and planning through to execution and post-program evaluation. • Manage multiple concurrent programs including Leadership Collective, Global Mentorship Program, POM Cafés, MC6 Spotlights, and other initiatives designed to engage the community. • Develop and maintain program timelines, project plans, and workflows to ensure programs are delivered on schedule and at a high standard. • Serve as the primary point of contact for program participants, speakers, partners, and sponsors. • Manage a high volume of sponsor communications, ensuring sponsor deliverables and participation are executed according to program objectives. • Maintain strong, collaborative relationships with participants and partners to support program success and long-term engagement. • Coordinate all program logistics including invitations, participant confirmations, session scheduling, and preparation materials. • Manage speakers and hosts, including outreach, application coordination, scheduling, and preparation. • Oversee program execution for both virtual and in-person sessions, including run-of-show development, speaker preparation, and technical coordination. • Track and analyze program engagement, participation, and performance metrics.

• Manage submission, review, and approval of applications for child care funds by states, territories, and tribes, including preparing, reviewing, and managing correspondence to grantees for the purpose of assessing grantee performance and compliance with Federal regulations as a regional liaison for designated cycles. • Prepare guidance, technical assistance resources, and other training materials to support program operations oversight of grantee implementation and administration activities. • Train staff and grantees. • Provide briefings and facilitate meetings and webinars for staff, leadership, grantees, and others. • Collect and analyze data. • Provide information and advice and prepare, update, track, monitor, and report on designated program operations and grantee implementation status, activities, issues, and accomplishments. • Manage databases and spreadsheets to collect, compile, and analyze data. • Develop recommendations for improvements in program operations as identified by data analysis. • Prepare descriptive background and analytical reports, memoranda, and other types of written material on significant issues of legislative and operational concern for senior management, supervisors, team leaders, and staff. • Coordinate, carry out, and monitor special projects and initiatives focused on grantees in the Office of Child Care. • Develop plans for carrying out special projects and initiatives, including determining information and resource needs, key personnel, and time frames. • Work closely with officials at the grantee and national level, as appropriate. • Monitor progress and keep key personnel informed of status. • Assess the impact of outcomes and results. • Coordinate with federal and contract staff to manage and oversee program operations activities. • Provide Office of Child Care regional program stakeholders with regular reports and updates on project and work statuses, as directed.

• Reporting to the Resuscitation Program Manager, plays a critical role in advancing relationships and engagement with instructors and stakeholders • Supports Heart & Stroke’s mission to enhance emergency cardiovascular care and first aid training • Manages relationships with instructors and partners, ensuring program quality and compliance • Uses data, reporting, and stakeholder feedback to monitor performance and support continuous improvement • Collaborates within a matrix organization, sharing insights and contributing knowledge to advance organizational goals • Enforces compliance with policies and standards and represents Heart & Stroke at various engagements