Advanced Program Specialist

Location

United States

Posted

3 days ago

Salary

$150K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Advanced Program Specialist

Johnson & Johnson

• Execute account-level program development plans in partnership with the Advanced Program Specialist Team Manager, Clinical Sales, Capital Sales, and cross-functional partners • Engage key stakeholders to help define program goals, success metrics, launch milestones, and adoption strategies • Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration • Coordinate and support clinical and operational readiness activities required to support safe and effective program implementation • Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption • Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at early cases to provide real-time guidance, coordination, and problem-solving • Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams • Track launch progress, risks, issues, and next steps; communicate updates clearly to the APS Team Manager and cross-functional stakeholders • Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success • Capture and share best practices, field learnings, and repeatable workflows to support scalable program development and deployment across hospitals and health systems • Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy • Support identification, development, and coordination of proctor networks to enable training and adoption at scale • Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed • Ensure compliance with all regulatory, quality, and organizational requirements across program activities • Support continuous improvement by measuring and evaluating training effectiveness, launch execution, and overall program performance

Job Requirements

  • A minimum of a bachelor’s degree
  • Relevant healthcare or medtech experience required; experience in complex capital, surgical, robotics, clinical sales, or program-development environments preferred
  • Demonstrated ability to execute independently in the field and support a high workload across multiple programs, accounts, and stakeholders
  • Ability to lead through influence, align stakeholders, and drive execution without direct authority
  • Demonstrated ability to learn and communicate technical product knowledge as well as clinical knowledge of disease states to physicians and economic buyers is a must
  • The ability to travel extensively up to 75%, including overnight travel within the assigned territory, is a must for the role
  • Required to work in a hospital or ASC setting, attend live patient cases as required as part of the job, and wear necessary protective gear, including lead aprons, masks, and other required personal protective equipment
  • Self-starter who performs well with autonomy and can think critically in high-pressure environments
  • Works well within a team and frequently shares launch strategies, key learnings, risks, and best practices with sales management and peers
  • Receptive to constructive feedback and able to collaborate effectively within a matrix team environment
  • Proven ability to articulate customer needs and field feedback to the broader organization as needed
  • Must be highly organized with the ability to manage multiple projects and tasks simultaneously and effectively prioritize competing needs
  • Ability to communicate at a high level and high frequency with the APS Team Manager, sales management, cross-functional partners, and the broader organization
  • Ability to work in a regulated environment in compliance with ISO 13485 and 21 CFR 820

Benefits

  • Highly competitive MBO program
  • Eligible for participation in the Company’s J&J Fleet program
  • 401(k) matching
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year

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