Role Description At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. If you are located in Midwest/Central Region, you will have the flexibility to work remotely* as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. - Consultant will create compelling, client-specific insights and content for a variety of different client asks. - Primary responsibility will be for an Ohio-based client, but will have 5-6 additional clients across the country. - Extensive analysis and interpretation of complex healthplan performance analytics from multiple data sources to understand risk and opportunity of proposed/implemented solutions. - Participate in creation of data story for annual White Paper for dedicated client. - Deliver the annual White Paper highlights and story in-person at conferences and in tv/radio interviews. - Serve as a trusted advisor and subject matter expert to internal and external customers, including senior leaders, on strategic consultative analytics related to healthcare cost and quality. - Negotiate complex and sensitive situations internally and externally, including non-negotiable timelines, with a win-win attitude. - Communicates information openly and in an articulate and professional manner as a consultative subject matter expert. - Mastery and seamless navigation of data, tools, and related resources will be necessary for success in telling a story with actionable insights. - In-depth knowledge of adopted and proposed client solutions. - Will have no direct reports. - Collaborate with the broader Account Management Team (AMTs) and other internal business partners to solve complex customer analytic needs and serve as a strategic analytic subject matter expert. - Provides year-round strategic consultative services with an integrated focus on the UnitedHealthcare Value Story by diving deep into the analytics. Qualifications - Bachelor’s degree. - 3+ years of experience in a customer-facing role, preferably within a sales, account management, TPA, or consulting environment. - Knowledgeable of healthcare cost and quality topics, as well as able to speak to emerging industry trends. - Intermediate or higher skills within Office 365 applications, particularly Excel and PowerPoint. - Demonstrated presentation skills, preferably with a director-level and higher audience. Requirements - Demonstrated clear and concise written & verbal communication skills; successful virtual presentation experience. - *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). - The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Lever technische oplossingen voor Unit4 ERP-implementatie, migratie en optimalisatieprojecten • Analyseer vereisten met functionele consultants en klantstakeholders • Bouw integraties, extensies, rapporten en aanpassingen met behulp van API's, XML/JSON, SOAP, extensiekaders, en low-code tools • Voer gegevensmigratieactiviteiten uit, inclusief analyse, mapping, transformatie, validatie, en probleemoplossing • Pas AI-tools toe om ontwikkeling, documentatie, analyse, en testen te versnellen • Los technische problemen op, ondersteun testen, en produceer duidelijke documentatie en overdrachtmateriaal • Bied ad-hoc consultancy aan bestaande klanten • Geef verbeterideeën en klantfeedback door aan product- en interne teams

• Setting up, configuring and testing AX/D365FO functional modules and processes with the ability to identify system gaps using strong process & system knowledge • Providing day-to-day functional and process-related support to AX/D365FO users and operational units across the Eurofins network in areas including but not limited to inance and purchasing • Analysing and documenting related Problems , Incidents and Change Requests in liaison with Process Owners and Business Analysts from IT delivery teams • Close, proactive and professional cooperation with other Global IT delivery teams ensuring high standards of performance and high quality of delivered solutions • Preparing, planning and leading training sessions for business and end users ensuring proper knowledge and skills development across the Eurofins network of companies • Preparing, planning and executing test plans and test cases for end-to-end business scenarios and leading local UAT activities in cooperation with the Release Manager • Preparing, planning and executing Cut-Over and Go-Live plans for newly integrated entities including data migration, cleansing, and preparation

Role Description Mercier Consultancy Group is thrilled to present an outstanding opportunity for a German-speaking professional to join a leading automotive customer support operation in a fully remote capacity based within Greece. This position is perfectly suited to individuals who are passionate about delivering first-class service within the dynamic and fast-paced automotive sector. - Serve as the primary point of contact for German-speaking customers, delivering professional and empathetic support across all communication channels including phone, email, and live chat within an automotive industry context. - Provide accurate, detailed information regarding automotive products, vehicle specifications, warranties, service schedules, and dealership queries to customers across German-speaking markets. - Assist customers with vehicle-related inquiries, including roadside assistance coordination, recall notifications, and after-sales support, ensuring a seamless and satisfying customer journey. - Log and manage customer interactions with precision using CRM systems, maintaining up-to-date and accurate records of all case developments within the automotive customer service platform. - Liaise effectively with internal automotive industry teams, escalating complex technical or commercial issues to the appropriate departments to ensure swift and satisfactory resolution. - Uphold and promote brand values and customer care standards specific to the automotive client, consistently representing the organisation in a professional and knowledgeable manner. - Monitor and follow up on open customer cases, proactively communicating updates to ensure transparency and build long-term customer trust and loyalty. - Contribute to continuous improvement initiatives by sharing customer feedback and insights with team leads and quality assurance teams to enhance the overall automotive customer experience. Qualifications - Native or fluent German language skills (spoken and written) are essential for this role — a high level of German proficiency is mandatory. - Valid EU passport or European Economic Area (EEA) travel document (mandatory requirement). - Previous experience in customer service, customer support, or a client-facing role is highly advantageous; experience within the automotive industry or a related sector is a distinct asset. - Strong communication and interpersonal skills with a genuine customer-first mindset and the ability to handle sensitive or complex automotive queries with professionalism and care. - Comfortable working in a remote environment with the self-discipline, focus, and technical setup required to perform effectively from home within Greece. - Proficiency in English at a working level is beneficial for internal communications and training purposes. - Familiarity with CRM tools, ticketing systems, or customer support software is a plus; full training will be provided. Benefits - Competitive Monthly Salary reflective of your language skills and professional experience in the automotive customer service field. - Fully Paid Training programme to ensure you are fully equipped with the automotive product knowledge and tools needed to excel in this role. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to support your smooth transition to Greece. - Monthly Performance Bonus rewarding your dedication and outstanding results in the automotive customer consultant role. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing significant additional financial reward throughout the year. - Remote working arrangement based within Greece, offering flexibility and an enviable work-life balance. - A supportive, multicultural, and professional team environment with genuine opportunities for career progression within Mercier Consultancy Group. - And Much More... Company Description Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional talent with world-class organisations across a wide range of industries. With a strong track record of placing multilingual professionals in rewarding roles throughout Europe, we are renowned for our personalised approach, industry expertise, and unwavering commitment to candidate success.