Role Description We're looking for an Internal Operations Manager to own the day-to-day operational engine of Hire Overseas. Your core focus will be contractor operations and internal systems — managing the full lifecycle of our contractors and associates, keeping internal processes running cleanly, and building the tools and documentation that allow the team to scale without things breaking. This is a hands-on, execution-first role. You will not inherit a fully built playbook. You will build processes from scratch, troubleshoot problems independently, and use AI tools to work faster and more efficiently. If you have startup experience, thrive in ambiguity, and take genuine ownership of the operational details that keep a growing company running, this role is a strong fit. Qualifications - 3 or more years of experience in operations, project management, or business administration with at least some experience in a startup or early-stage environment - Proven ability to build processes and systems from scratch without a defined playbook - Hands-on experience with or genuine familiarity with Claude AI, Claude Cowork, or similar AI tools for building automations or internal workflows - Experience managing contractor or associate lifecycles including onboarding, offboarding, and payroll coordination - Client-facing experience with the ability to coordinate professionally under pressure and manage expectations clearly - Strong proficiency with Notion, Slack, and at least one CRM platform - Excellent written and verbal English communication skills - Highly organized with strong attention to detail and consistent follow-through Requirements - Contractor and Associate Operations - Own the full lifecycle of contractors and associates including onboarding, offboarding, payroll coordination, and performance tracking - Serve as the primary operational point of contact for contractors and associates, supporting their needs across systems, documentation, and processes - Monitor deliverables, flag issues early, and ensure nothing slips through the cracks across active engagements - Maintain accurate records across all contractor and associate activity in Notion, Slack, and CRM tools - Internal Systems and Process Management - Build and maintain SOPs, process documentation, and internal workflows from scratch - Identify bottlenecks and inefficiencies in day-to-day operations and fix them proactively - Manage tools and data tracking across Notion, Slack, and CRM platforms, keeping everything clean, current, and accessible - Build automations and internal tools using Claude AI, Claude Cowork, or similar AI platforms to reduce manual work and improve team efficiency - Procurement and Logistics - Handle procurement requests including sourcing, ordering, and tracking equipment and supplies for contractors and internal team members - Coordinate device setup and management as needed - Manage vendor relationships and operational logistics independently - Client Coordination Support - Coordinate directly with clients on contractor-related needs including hiring, onboarding, and ongoing support - Serve as a reliable and professional point of contact between clients and internal operations for day-to-day operational matters - Support client onboarding and offboarding processes and ensure a smooth handoff experience - Reporting and Operational Visibility - Maintain operational dashboards and trackers using Google Sheets, Notion, or CRM tools - Track key operational metrics and surface issues to leadership proactively - Keep internal databases accurate and audited across all tools Benefits - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you're most productive - This role requires availability during US business hours - Work directly with founders and department heads with real ownership over internal operations - Help shape the operational foundation of a growing global talent company Nice to Have - Background in recruitment, HR, staffing, or EOR services - Experience managing remote or offshore teams in a distributed environment - Familiarity with HubSpot, Airtable, Asana, or similar tools - Experience contributing to company-wide strategic initiatives or cross-functional projects beyond core operational responsibilities - Prior experience supporting a globally distributed team How to Apply Please include: - Your updated resume - A short Loom video (1 to 2 minutes) introducing yourself, describing your operations experience, and walking through a process or system you built from scratch and the impact it had Only candidates who submit a Loom video will be moved to the next step of the hiring process. If you are a resourceful, execution-driven operator who takes ownership of the details that keep a growing team running and wants to build something real at a fast-moving global talent company, this role gives you the scope and the direct impact to do your best work.

• Represent operations within cross-functional planning processes and partner closely with regional leadership and product teams. You will ensure that the local operational nuances of your territory are fully captured, actively influencing and informing the broader commercial plans for each of your markets • Drive comprehensive planning cycles with key stakeholders, understanding every working nuance of your markets to optimize operations across all intersecting areas of planning, product, and execution. Integrate across models to understand and represent the operational capacity of your territory. You must be able to conduct rigorous scenario planning to answer complex "what-if" scenarios, extracting deep operational insights that bridge localized market performance with integrated team plans. • Uplevel core planning software and methodologies, applying modeling expertise to ensure accurate forecasting and seamless alignment with corporate strategy. • Support business optimization initiatives, utilizing your strategic regional knowledge to translate inputs on local friction—such as seasonality, events, market dynamics, operational and infrastructure constraints—into broader cross-functional business processes to ensure commercial success. • Distill complex operational narratives from regional happenings to elevate business review meetings, conducting continuous "performance bridging" to trace key metrics to their systemic root causes, and then feed those bridges and insights back into their commercial plans

Role Description Pacific Retirement Services is seeking an experienced Vice President of Operations to provide strategic operational leadership for a portfolio of PRS communities. This role may be performed remotely; however, candidates must be based in Oregon, California, Washington, or Arizona and be available for frequent travel across the assigned portfolio. In this role, you will serve as a key operational partner to Executive Directors, helping translate enterprise strategy into strong community execution. This is a high-impact leadership role for someone who can balance strategy with execution, build trusted relationships, strengthen operational consistency, and drive results across: - Resident experience - Workforce engagement - Financial performance - Regulatory compliance - Organizational growth As Vice President of Operations, you will partner closely with the Chief Operating Officer to ensure organizational priorities are consistently executed across assigned communities. You will coach and support Executive Directors, monitor operational and financial performance, strengthen accountability, and help ensure each community is positioned for long-term success. You will also play an important role in advancing the PRS Mission, Vision, and Core Values while supporting a culture of service excellence, collaboration, accountability, and continuous improvement. Qualifications - Progressive multi-site leadership experience in senior living, healthcare, or a related industry - Demonstrated success driving operational performance, financial results, occupancy, quality, and organizational change - Strong ability to coach, develop, and hold senior leaders accountable - Experience working with Executive Directors, boards, residents, corporate partners, and external stakeholders - A data-informed approach to decision-making and continuous improvement - A deep commitment to resident-centered leadership and service excellence - A bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or a related field is required - A master’s degree, Nursing Home Administrator license, and experience with Continuing Care Retirement Communities or Life Plan Communities are preferred Benefits - Medical, dental, and vision insurance with multiple plan options and employee premiums subsidized up to 100% - Company contributions to a Health Savings Account, with funds that roll over and stay with you - Company-provided life and AD&D insurance - Paid Time Off, with the option to use PTO as you earn it or choose PTO+ for extra pay - 401(k) with a 4% employer match - Profit sharing plan based on company performance - Voluntary pet insurance Work location and travel This role may be based in Oregon, California, Washington, or Arizona. Frequent travel, including overnight travel, is required throughout the assigned portfolio. Ready to lead with purpose? Join PRS and help strengthen communities, support exceptional leaders, and advance our mission of empowering people to lead meaningful lives as they age.

• Execute campaign workflows for all five event types (Hosted Webinars, Simulive Webinars, Third Party Webinars, Sponsored Events, Hosted Events) following documented templates and timing guides • Build and schedule email sends in HubSpot and Customer.io according to campaign timelines, double-checking audience lists, send times, and personalization tokens before every send • Set up and manage event registration pages and webinar/event platforms in Zuddl • Publish and update campaign landing pages and content in Sanity • Build and maintain the recurring webinar series in Sequel, keeping the live schedule accurate and up to date • Clone and configure campaign workflows for new events, adapting them to each campaign type's specific flow • Follow pre-event, during-event, and post-event checklists precisely, flagging any step that can't be completed as specified • Track task status and timing (e.g., T-2 weeks, T-10 days, T+X days) against campaign launch dates and escalate anything at risk of slipping • Keep Asana fully up to date in real time — task status, due dates, comments, and blockers — so the team always has an accurate, transparent view of where every campaign stands without needing to ask • Maintain clean, organized records of assets, lists, and workflow links tied to each campaign • Perform basic list building and segmentation tasks (e.g., pulling attendee/lead lists) with minimal Salesforce involvement • Conduct QA on emails, pages, and workflows before go-live — checking links, formatting, personalization, and audience targeting • Communicate task status and blockers clearly to campaign owners and stakeholders • Escalate ambiguity or missing information rather than guessing at intent • Support ad hoc list, follow-up, or coordination requests tied to live campaigns (e.g., conference lists, event follow-ups)