• Work with customers and end users to gather requirements, clarify data readiness, and communicate file format specifications throughout the implementation and conversion process; • Perform system and data analysis, including troubleshooting errors during conversion events, understanding downstream impact, and documenting root cause findings; • Build and configure systems based on design specifications, validate that configurations meet requirements, and maintain project deliverables within the assigned scope of work; • Participate in an on-call rotation to support planned conversion events that occur during evenings and weekends; • Collaborate across the full client lifecycle, including implementation, go-live, and optimization; • Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work; • Maintain compliance with Inovalon’s policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform • Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment • Create launch plans and a roadmap to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• Act as the true subject matter expert for the Netherlands and Belgium, covering both EOR and Global Payroll • Attend sales calls as the Country Payroll SME when required • Participate in sales handovers and client handover and kick-off calls • Own the planning, execution, and monitoring of payroll implementation projects, ensuring timely and compliant delivery • Own the full process from inception through parallel runs and the first month of live payroll before handing over to Payroll Operations • Ensure that there is a complete record of all choices and configurations made throughout the implementation and that Payroll Operations have full visibility, including all SOPs required to fulfil business as usual • Develop and maintain detailed project plans and timelines • Serve as the primary point of contact for all stakeholders throughout the implementation, including the customer, internal teams, and payroll software providers • Input and validate data directly in payroll software — AFAS for the Netherlands and EasyPay for Belgium • Develop and implement standardised payroll processes, project plans, and procedures to ensure consistency and efficiency across implementations • Support and mentor Payroll Generalists working alongside you during implementations • Maintain focus on KPIs and SLAs throughout the implementation lifecycle • Work with internal teams to improve the Remote platform, completing UAT testing and ensuring all changes are documented

Role Description As a Senior Payroll Implementation Specialist for the Netherlands and Belgium, you will own the end-to-end onboarding of new clients, bringing deep country expertise to every implementation and ensuring that every go-live is a success. You will work directly with clients, internal stakeholders, and payroll software providers — with full visibility and accountability across the implementation lifecycle. Qualifications - Several years of direct, hands-on payroll experience in the Netherlands, with solid legislative knowledge covering loonheffing, premies WW/ZW/WIA, Zorgverzekeringswet, and the 30% ruling. - Several years of direct, hands-on payroll experience in Belgium, including ONSS/RSZ, Dimona, DmfA quarterly cycles, and sector CLA structures. - Proven payroll implementation experience, including owning or significantly contributing to end-to-end projects from client kick-off through go-live. - Direct working experience with AFAS for Dutch payroll; experience with EasyPay for Belgian payroll is a strong advantage. - Strong communication skills for explaining payroll processes and compliance requirements to clients and stakeholders. - Structured mindset with strong problem-solving ability and attention to detail. - Experience with payroll reconciliations and parallel run validation. - Ability to adapt to a fast-paced, fully remote environment and default to action. - Constantly thinking of ways to improve and speed up your work. - You understand the need and value of working largely asynchronously. - Fluent written and spoken English; Dutch or French is a strong advantage. - Experience working remotely is not required but considered a plus. Requirements - Act as the true subject matter expert for the Netherlands and Belgium, covering both EOR and Global Payroll. - Attend sales calls as the Country Payroll SME when required. - Participate in sales handovers and client handover and kick-off calls. - Own the planning, execution, and monitoring of payroll implementation projects, ensuring timely and compliant delivery. - Own the full process from inception through parallel runs and the first month of live payroll before handing over to Payroll Operations. - Ensure that there is a complete record of all choices and configurations made throughout the implementation and that Payroll Operations have full visibility, including all SOPs required to fulfil business as usual. - Develop and maintain detailed project plans and timelines. - Serve as the primary point of contact for all stakeholders throughout the implementation, including the customer, internal teams, and payroll software providers. - Input and validate data directly in payroll software — AFAS for the Netherlands and EasyPay for Belgium. - Develop and implement standardised payroll processes, project plans, and procedures to ensure consistency and efficiency across implementations. - Support and mentor Payroll Generalists working alongside you during implementations. - Maintain focus on KPIs and SLAs throughout the implementation lifecycle. - Work with internal teams to improve the Remote platform, completing UAT testing and ensuring all changes are documented. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.