Samsara logo
Samsara

Pioneer of the Connected Operations Cloud

Enterprise Implementation Consultant

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

Mexico

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expSpanishEnglishIoT

Job Description

Enterprise Implementation Consultant

Samsara

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform • Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment • Create launch plans and a roadmap to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Job Requirements

  • 5+ years of experience in Enterprise, Strategic, or Senior Implementation Consultant roles; Delivery Manager, Deployment Specialist, Engagement Manager, Senior Consultant, Scrum Master, or Project Manager. Enterprise SaaS experience preferred.
  • Bilingual (Spanish and English) is required
  • Strong spoken and written language skills for working with multiple teams and publishing documentation
  • This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
  • Experience supporting or working with technical products
  • Excellent consultative skills with experience in end-to-end system implementations
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
  • Diplomacy, tact, and poise under pressure when working through customer issues
  • Bachelor’s degree from a 4-year institution
  • Candidate must be based in Mexico, or willing to relocate

Benefits

  • Flexible working model
  • Professional development stipend
  • Comprehensive health and parental leave plans
  • Above-market total compensation through base salary, performance-based bonus/variable pay, and equity (for eligible roles)

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