Role Description As the Strategic Account Manager for Speakman, you will lead and manage complex customers within a specific Hospitality channel focus (that cross over multiple District’s). Your primary responsibilities will include: - Formulating and executing strategies - Overseeing financial metrics - Enhancing customer relationships - Collaborating with regional and divisional offices - Working closely with field sales teams to implement initiatives and drive business growth This position is remote based with preference for the individual to be in a major metropolitan area. If you are the ideal candidate, you will have a strong understanding and experience of the hospitality channel with sales route to market and have direct experience in the building and construction industry, particularly with large national accounts. Qualifications - Bachelor's degree in Business, Marketing, or a related field, or an equivalent combination of education and relevant work experience - Minimum of seven (7) years of successful sales, strategic account management, or related business development experience - Demonstrated understanding of the assigned sales channel, including customer buying behaviors, distribution models, and route-to-market strategies - Proficiency in Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word - Ability and willingness to travel up to 75% (approximately three weeks per month) Requirements - Master of Business Administration (MBA) (Preferred) - Experience managing large national accounts within the manufacturing, building products, plumbing, HVAC, industrial, or related distribution industries (Preferred) Benefits - Medical, dental, and vision coverage - Paid time off - Company-sponsored retirement plans - Additional programs designed to support our employees and their families - A workplace where people feel valued, supported, and empowered to succeed

• Develop and implement strategic paid search campaigns across retail media networks to drive performance and growth for an enterprise retail account. • Lead and manage a team of paid search specialists, providing guidance, mentorship, and professional development opportunities to enhance team performance. • Collaborate with cross-functional teams, including analytics, creative, and account management, to ensure cohesive and integrated media plans that align with client objectives. • Analyze campaign performance data to provide actionable insights and recommendations for optimization, ensuring maximum ROI and alignment with client goals. • Oversee the day-to-day execution of paid search campaigns, ensuring timely delivery and adherence to budget and quality standards. • Stay current with industry trends, emerging technologies, and best practices in paid search and retail media networks to maintain a competitive edge and drive innovation. • Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring satisfaction with media strategies and outcomes. • Develop and present performance reports and strategic recommendations to clients and internal stakeholders, highlighting key insights and opportunities for growth. • Foster a collaborative and high-performing team environment, encouraging open communication and knowledge sharing to drive continuous improvement.

Role Description This role is responsible for building and maintaining the relationship with the client and serve as the main point of contact for all questions and concerns. This role identifies client issues, solutions and may lead resolution working with other operational areas. This role is also responsible for supporting assigned employers and institutional clients utilizing Inspira Workplace Savings (WPS) and Emergency Saving Funds (ESF) products while ensuring the highest quality of service. The primary responsibility of this role is to work directly with assigned contacts to develop and maintain positive relationships through telephone and email communication. The incumbent is also responsible for interacting with all necessary internal departments to on-board new relationships, answer inquiries related to assigned accounts and address client requests. This position is instrumental in growing and maintaining Institutional client relationships for Inspira. - Serve as a dedicated point of contact for assigned employers and institutional clients utilizing the WPS/ESF products - Build and maintain relationships with the clients - Process system setup, updates, and configuration for clients - Coordinate, lead, and execute client plan renewal and open enrollment - Ensure successful retention of assigned clients, inclusive of all events within the AMs control by responding timely and providing excellent service - Achieving revenue, growth, and renewal goals - Manage incoming and outgoing communications including phone queues and emails - Handle all resolution cases from across the firm for the assigned client base - Share information gathered from conversations with clients to provide insight into relationships and help drive future product enhancements - Collaborate with team members and functional support areas on more complex product or service issues - Build relationships with internal teams - Work cross-functionally with various departments within the business to maximize service - Other duties as assigned Qualifications - 0-2 years of experience - Bachelor’s Degree in Business, Finance, Communications, Healthcare Administration, Sales, or related field - N/A - Excellent analytical skills with a proactive nature - Strong organization skills with a drive to meet deadlines - An affinity for accuracy and efficiency - Proficiency in Microsoft Excel, Word (including mail merge) and Outlook - Strong verbal and written communication skills - An aptitude for prioritization and multi-tasking - Strong collaboration skills - A drive to learn and apply new concepts quickly - Ability to prioritize numerous tasks - Experience with Salesforce CRM preferred - Strong relationship and communication skills - Experience in retirement plan industry and knowledge of IRAs - Knowledge of investment vehicles, as well as savings and retirement planning tools

• Establish and cultivate executive-level relationships with decision makers in assigned accounts • Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach • Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders • Source and analyze insights and analytics to drive business decisions • Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert • Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners • Conduct thorough cost-benefit analyses of high-value partnerships to assess their potential value • Lead teams and work across marketing, category, digital, finance, and field sales to analyze business performance and shape initiatives that can be implemented successfully across the system