• Run discovery with design-partner banks and translate real workflows into the semantic and metric model and the product roadmap • Define and maintain the golden-question set — the verified questions and answers that gate every release • Prioritize early delivery, managing trade-offs between speed, accuracy, and security in an on-premises, regulated-institution context • Own the AI product narrative for bankers and for procurement and security stakeholders • Partner with design and engineering and facilitate cross-functional teams on a banker-friendly experience, scope and sequencing, and product enablement, including piloting with clients • Manage the product lifecycle for AI-enabled banking solutions — systems integration, analytics, roadmap planning, and product collateral and positioning for new and existing products • Research market trends and conduct competitive analysis to inform product positioning, objectives, and roadmap priorities • Partner with vendors and third-party strategic partners to support new and existing product initiatives • Define success metrics and instrument product adoption

Role Description We are hiring a Product Manager to own outcomes for a meaningful part of our product. You are accountable for solving problems that create real value, for our customers and for the business, not for shipping features. A shipped feature is a bet, not a result. Your job is to make the right bets and to carry them through to value customers actually recognize. This is a role for someone who wants to own the whole arc of a problem: - Understanding it deeply - Deciding what to do with your design and engineering partners - Staying with the work through launch and beyond to confirm it landed If your ideal job is writing requirements and handing them off, this is not it. If it is living with a problem until customers rely on the answer, it is. What you will own - Outcomes, not output. - The "why" behind every bet. - Recognized value, not satisfaction. - Carrying the "why" to everyone. How you will work - In a product trio. - Close to customers, continuously. - Across the whole lifecycle. - Through influence, not authority. Qualifications - Deep customer curiosity. - Evidence over ego. - Priority discipline. - Clear in writing and in the room. - Measurement literacy. - Collaborative ownership. - A generalist who prefers a team. - Self-directed and driven by purpose. - PropertyTech experience is a plus. Requirements - The starting salary for this position is $100,000.00. - Candidates MUST be eligible for full-time employment in the United States. - The product team at Property Meld is a remote-work organization. - 6 hours of overlap time, daily, with the Mountain Time Zone. - Remote position with an expectation of 2 company headquarter visits per year. - Annual company gathering for a week and MX Summit. - Twice per year product team meetups. - Quarterly customer visits to shadow and learn. Benefits - Healthcare through Wellmark Blue Cross Blue Shield - Dental through Delta Dental - Vision through Avasis - 401K through Guideline - Competitive compensation structure - Four Weeks PTO annually, allotted upon hire - Personalized remote work equipment - Travel opportunities: meetups with the company 1-3 times a year

• Develop and execute the product strategy and roadmap for AI-powered shopping experiences and digital marketing solutions • Lead AI initiatives that automate complex marketing workflows, reducing manual effort and improving operational efficiency • Partner with Marketing, Engineering, and customers to understand business processes, identify pain points, and translate them into AI-powered product opportunities • Drive the design and development of AI-powered products, intelligent workflows, and AI agents that automate complex business processes and improve operational efficiency • Translate ambiguous business problems into scalable AI product solutions • Partner with engineering, design, and business teams to ensure alignment on priorities, timelines, and technical feasibility • Stay informed about AI and retail technology trends to identify opportunities for product innovation and workflow automation • Gather feedback from internal and external stakeholders to identify pain points, opportunities, and enhancements for the platform • Develop KPIs and dashboards to measure success and guide future improvements • Other related duties as assigned

• Own a set of interconnected product areas that shape our voice pipeline and be accountable for their strategy, roadmap, and outcomes. • Own the voice pipeline — ASR, TTS, streaming, latency, evals, and the underlying model bets — and manage the roadmap of technology investments. • Define and execute the voice roadmap. Our customers are agentifying their customer experience and call center operations, and want voice solutions that deliver the best experience for both their customers and their call center operations. • Manage the commercial relationships with our third-party voice technology providers and partners, including build-versus-buy decisions as the vendor landscape shifts. • Work closely with our technical teams to ensure voice investments stay aligned with the underlying agentic platform. • Manage the telephony integrations — the conduit between our solution and customers’ CCaaS stacks. Triage inbound requests with a bias toward saying no cleanly; the framework is defined and the goal is disciplined execution, not proliferation. • Set strategy and own the roadmap — balancing active customer commitments, tech debt, and technology bets. • Work directly with customers and account teams to prioritize and sequence delivery. • Maintain ruthless prioritization: actively manage and prune the backlog; say no with clarity and evidence. • Establish metrics and telemetry for each building block of the voice pipeline as well as the end-to-end experience, so outcomes are measurable and decisions are data-driven.