• Own a set of interconnected product areas that shape our voice pipeline and be accountable for their strategy, roadmap, and outcomes. • Own the voice pipeline — ASR, TTS, streaming, latency, evals, and the underlying model bets — and manage the roadmap of technology investments. • Define and execute the voice roadmap. Our customers are agentifying their customer experience and call center operations, and want voice solutions that deliver the best experience for both their customers and their call center operations. • Manage the commercial relationships with our third-party voice technology providers and partners, including build-versus-buy decisions as the vendor landscape shifts. • Work closely with our technical teams to ensure voice investments stay aligned with the underlying agentic platform. • Manage the telephony integrations — the conduit between our solution and customers’ CCaaS stacks. Triage inbound requests with a bias toward saying no cleanly; the framework is defined and the goal is disciplined execution, not proliferation. • Set strategy and own the roadmap — balancing active customer commitments, tech debt, and technology bets. • Work directly with customers and account teams to prioritize and sequence delivery. • Maintain ruthless prioritization: actively manage and prune the backlog; say no with clarity and evidence. • Establish metrics and telemetry for each building block of the voice pipeline as well as the end-to-end experience, so outcomes are measurable and decisions are data-driven.

• Own the product vision and roadmap for Slay Markets, prioritizing features and new offerings based on trader needs, business goals, and regulatory reality • Gather and synthesize input from business stakeholders and executive leadership to shape product direction and requirements • Translate Tradeify's and Slay Markets' broader strategy into a concrete, sequenced roadmap that the team can execute against • Make and defend prioritization calls, balancing speed with the compliance and risk requirements of a regulated futures brokerage • Define and track success metrics for shipped features and use them to inform what's next • Talk to traders to understand friction points, feature gaps, and unmet needs • Write clear PRDs, user stories, and acceptance criteria; partner with engineering and design through discovery, build, QA, and launch • Run product discovery and validation for new features before committing engineering resources • Own the product backlog, sprint priorities, and release plans in partnership with engineering leads • Partner with Compliance to ensure new features and products clear review and recordkeeping requirements before launch • Work directly with FCM/clearing partner NinjaTrader on platform capabilities and joint roadmap dependencies • Communicate roadmap, trade-offs, and launch status clearly to engineering, operations, support, marketing, and leadership • Translate business goals into technically-grounded requirements, and track work through the product lifecycle

• Drive the vision, strategy, and execution for Route’s consumer checkout experience, owning the product roadmap end-to-end • Own and provide clarity around key business and product performance metrics, including take rate, conversion rate, contribution margin, and overall checkout performance • Lead a high-quality experimentation cadence by developing hypotheses, prioritizing tests, reviewing experiment design, and presenting learnings and recommendations to leadership • Partner directly with enterprise merchants to understand integration needs, customer pain points, and opportunities to improve the checkout experience at scale • Make thoughtful tradeoff decisions across revenue-generating initiatives, merchant requests, platform investments, and long-term product scalability • Collaborate cross-functionally with Engineering, Analytics, Design, Sales, Marketing, and Executive leadership to prioritize and launch impactful product improvements • Develop deep expertise in Route’s checkout and e-commerce ecosystem, continuously auditing the experience and advocating for both shoppers and merchants • Write clear product requirements, rollout strategies, and documentation for both technical and non-technical audiences • Operate with high ownership and urgency, navigating ambiguity, making decisions under pressure, and driving alignment across stakeholders with differing perspectives • Translate merchant feedback, customer insights, and data into strategic roadmap decisions while balancing short-term opportunities with long-term product vision

• Define and own your domain's quarterly goals and success metrics • Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration • Write engineering-ready specs — clear, with edge cases covered and no open questions left • Partner directly with PM Growth on experiment design and high-velocity delivery • Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements • Track product health and understand what's driving changes — with clear attribution and causal reasoning • Use AI as a default tool across research, analysis, spec writing, and communication