Property Meld

• Design complex initiatives from discovery to delivery. • Translate pain into wireframes, prototypes, and high-fidelity design. • Meet with property managers, technicians, and residents to ground decisions. • Use and evolve our design system. • Communicate design intent with cross-functional stakeholders. • Facilitate design reviews that end in decisions.

• Own the engineering organization: team structure, hiring, performance, career growth, and culture • Set and hold the bar for engineering quality, reliability, and delivery cadence • Partner with the Director of Product to translate roadmap priorities into sequenced, executable engineering plans • Drive architectural decisions that support scale, maintainability, and AI integration • Lead incident response culture: fast resolution, clear communication, and real learning afterward • Build direct relationships with individual contributors. You know who your strongest engineers are, what they need to grow, and what would make them leave. • Define engineering metrics that connect system health to customer experience and business outcomes • Own the evaluation and integration of AI-powered development tooling and practices across the team • Partner with Erin on technical strategy, roadmap sequencing, and organizational priorities

• Define and own the product vision, not a document in Confluence, but a living point of view that shapes every major decision we make • Turn company strategy into a roadmap that is ambitious, honestly sequenced, and defensible • Own continuous discovery: customer interviews, usage patterns, win/loss analysis, churn signals, as a habit, not a quarterly event • Build direct relationships with coordinators, property managers, and operators, understanding not just what frustrates them, but why it frustrates them and what it costs them • Go beyond feature requests to the behavioral patterns and business outcomes driving them, then make that case clearly to leadership • Partner with Engineering to ship quality product on a predictable cadence. No waterfall. No chaos. • Ensure every feature has an activation and adoption path before it ships, in partnership with Customer Success and Sales • Own the go-to-market narrative for every release: what changed, why it matters, and how it works • Define success metrics before work begins, tying product outcomes to customer business outcomes, not just usage stats • Lead the evaluation and integration of AI capabilities that create real efficiency gains for our users, not AI for the press release