Property Meld

Role Description We are hiring a Product Manager to own outcomes for a meaningful part of our product. You are accountable for solving problems that create real value, for our customers and for the business, not for shipping features. A shipped feature is a bet, not a result. Your job is to make the right bets and to carry them through to value customers actually recognize. This is a role for someone who wants to own the whole arc of a problem: - Understanding it deeply - Deciding what to do with your design and engineering partners - Staying with the work through launch and beyond to confirm it landed If your ideal job is writing requirements and handing them off, this is not it. If it is living with a problem until customers rely on the answer, it is. What you will own - Outcomes, not output. - The "why" behind every bet. - Recognized value, not satisfaction. - Carrying the "why" to everyone. How you will work - In a product trio. - Close to customers, continuously. - Across the whole lifecycle. - Through influence, not authority. Qualifications - Deep customer curiosity. - Evidence over ego. - Priority discipline. - Clear in writing and in the room. - Measurement literacy. - Collaborative ownership. - A generalist who prefers a team. - Self-directed and driven by purpose. - PropertyTech experience is a plus. Requirements - The starting salary for this position is $100,000.00. - Candidates MUST be eligible for full-time employment in the United States. - The product team at Property Meld is a remote-work organization. - 6 hours of overlap time, daily, with the Mountain Time Zone. - Remote position with an expectation of 2 company headquarter visits per year. - Annual company gathering for a week and MX Summit. - Twice per year product team meetups. - Quarterly customer visits to shadow and learn. Benefits - Healthcare through Wellmark Blue Cross Blue Shield - Dental through Delta Dental - Vision through Avasis - 401K through Guideline - Competitive compensation structure - Four Weeks PTO annually, allotted upon hire - Personalized remote work equipment - Travel opportunities: meetups with the company 1-3 times a year

Role Description The Senior Product Designer role is about turning ambiguous, cross-functional product problems into designs that ship, improve measurable outcomes, and raise the quality bar for the team. You walk into a messy problem, pull in the right people, frame the real question, and drive it to a decision. You design within systems and improve them as you go. A successful Senior Product Designer: - Owns delivery of complex work with minimal risk. - Defines success metrics before build. - Partners deeply with PM and Engineering so there are no surprises at handoff. Day in the Life: - Design complex initiatives from discovery to delivery. - Translate pain into wireframes, prototypes, and high-fidelity design. - Meet with property managers, technicians, and residents to ground decisions. - Use and evolve our design system. - Communicate design intent with cross-functional stakeholders. - Facilitate design reviews that end in decisions. Qualifications - 5+ years of digital product design experience shipping responsive web applications, ideally including B2B or operational software. - Strong interaction design and visual design foundations. - Portfolio showing end-to-end work on complex problems, with thinking, tradeoffs, and outcomes. - Navigate feedback without losing design integrity. - Ship high-quality work inside sprint commitments. - Fluency with qualitative and quantitative methods for measuring user value. Requirements - Candidates MUST be eligible for full-time employment in the United States. - The product team at Property Meld is a remote-work organization. - We require 6 hours of overlap time, daily, with the Mountain Time Zone. - The position is remote, with an expectation of 2 company headquarter visits per year. - Once a year, the total company gets together for a week of getting to know each other and to better understand the big picture of the company and how we work in each department and role. - Once a year we gather for our MX Summit, where you'll mingle with customers and deepen your industry knowledge. - Two times per year the product team gets together in the same physical location to get to know each other better and work through interesting challenges together. - Once a quarter, on your schedule, you are expected to visit with a customer and shadow them learning how they are using and not using our product. Benefits - Healthcare through Wellmark Blue Cross Blue Shield. - Dental through Delta Dental. - Vision through Avasis. - 401K through Guideline. - Competitive Compensation Structure. - Four Weeks PTO annually, and allotted upon hire. - Personalized Remote Work Equipment - You select what equipment will work best for you. - Travel Opportunities - Meetups with the company 1-3 times a year.

• Design complex initiatives from discovery to delivery. • Translate pain into wireframes, prototypes, and high-fidelity design. • Meet with property managers, technicians, and residents to ground decisions. • Use and evolve our design system. • Communicate design intent with cross-functional stakeholders. • Facilitate design reviews that end in decisions.

• Own the engineering organization: team structure, hiring, performance, career growth, and culture • Set and hold the bar for engineering quality, reliability, and delivery cadence • Partner with the Director of Product to translate roadmap priorities into sequenced, executable engineering plans • Drive architectural decisions that support scale, maintainability, and AI integration • Lead incident response culture: fast resolution, clear communication, and real learning afterward • Build direct relationships with individual contributors. You know who your strongest engineers are, what they need to grow, and what would make them leave • Define engineering metrics that connect system health to customer experience and business outcomes • Own the evaluation and integration of AI-powered development tooling and practices across the team • Partner with Erin on technical strategy, roadmap sequencing, and organizational priorities

• Define and own the product vision, not a document in Confluence, but a living point of view that shapes every major decision we make • Turn company strategy into a roadmap that is ambitious, honestly sequenced, and defensible • Own continuous discovery: customer interviews, usage patterns, win/loss analysis, churn signals, as a habit, not a quarterly event • Build direct relationships with coordinators, property managers, and operators, understanding not just what frustrates them, but why it frustrates them and what it costs them • Go beyond feature requests to the behavioral patterns and business outcomes driving them, then make that case clearly to leadership • Partner with Engineering to ship quality product on a predictable cadence. No waterfall. No chaos. • Ensure every feature has an activation and adoption path before it ships, in partnership with Customer Success and Sales • Own the go-to-market narrative for every release: what changed, why it matters, and how it works • Define success metrics before work begins, tying product outcomes to customer business outcomes, not just usage stats • Lead the evaluation and integration of AI capabilities that create real efficiency gains for our users, not AI for the press release