• Create and drive an end-to-end UX strategy for the Ads Platform that aligns with Reddit’s mission. • Lead the design of features that drive self-service adoption, such as in-platform insights, recommendations, and advanced reporting insights. • Lead and manage a high-performing team of designers, fostering a culture of mentorship and craft excellence. • Partner deeply with Product and Research to drive platform-wide initiatives, ensuring that complex ad technology—such as Ads APIs, billing, and CRM tools—is accessible and user-centric. • Own the quality of the advertiser experience and the efficiency of the design organization by enhancing design systems and high-impact delivery workflows. • Effectively communicate and influence at the executive level, serving as a subject matter expert on ad tech industry trends and user behavior. • Exhibit a "Reddit-first" attitude, showing the ability to quickly pivot design functions to support rapidly changing business priorities and advertiser needs.

• Develop and lead a comprehensive owned media strategy aligned to brand, merchandising, and revenue goals. • Own the customer contact strategy and lifecycle roadmap across email, SMS, push, and direct mail. • Establish channel-specific KPIs and performance benchmarks focused on customer acquisition, retention, reactivation, and LTV. • Partner cross-functionally with Merchandising, Creative, Digital, CRM, Loyalty, Analytics, and Store Operations to align messaging to business priorities. • Serve as the company’s subject matter expert in email marketing strategy and best practices. • Lead the development of compelling, on-brand messaging that drives engagement and conversion while maintaining a strong customer-first perspective. • Optimize subject lines, content strategy, personalization, frequency, and deliverability. • Oversee campaign calendars and ensure cohesive storytelling across channels. • Design and implement advanced segmentation frameworks leveraging behavioral, transactional, and demographic data. • Develop targeted lifecycle programs (welcome, post-purchase, replenishment, win-back, loyalty, high-value customers, etc.). • Drive personalization initiatives using dynamic content, predictive modeling, and customer insights. • Lead testing strategies including A/B and multivariate testing to improve open rates, CTR, conversion, and revenue per send. • Monitor channel performance and provide actionable insights to senior leadership. • Optimize contact cadence to balance revenue goals with customer experience. • Ensure compliance with data privacy and messaging regulations (CAN-SPAM, TCPA, GDPR as applicable). • Build, mentor, and lead a high-performing owned media team. • Oversee agency and technology partners to ensure strong execution and innovation. • Manage budget allocation across channels to maximize ROI.

• Own the Salesforce instance end-to-end: system health, release management, configuration, user management, and adoption across GTM teams • Partner with the Enterprise Architect on architecture decisions while owning all execution and day-to-day operations • Maintain 99%+ system uptime and establish a structured release cadence • Establish and enforce data quality standards across GTM systems, including validation rules, deduplication, and hygiene processes • Ensure clean, reliable data flows downstream to the Data Analytics team and other stakeholders • Build governance frameworks that prevent data quality issues rather than just cleaning them up after the fact • Starting with Salesforce as the core, progressively expand operational ownership across the broader GTM tool ecosystem • Drive adoption, reduce redundancy, and improve rep productivity across the tools your team manages • Partner with the Enterprise Architect on strategic tooling decisions • Identify workflow automation and AI opportunities across GTM operations • Partner with the AI Automation team to implement solutions, measured by time saved and manual steps eliminated • Think forward about how AI can reduce support demand, free up capacity for shipping, and improve how the team operates • Build and lead a high-performing RevTech team with clear operating rhythms and performance expectations • Develop your people’s skills and career paths • Run the team like a combined product and support organization: ship improvements proactively while triaging and resolving stakeholder requests effectively

• Reporting to the Vice President, Quality, the Director/Sr. Director, Vendor Quality Management provides strategic and operational leadership for the qualification, oversight, and performance management of contract manufacturers (CMOs), contract laboratories, suppliers, and service providers supporting GxP activities. • Establish and maintain a risk-based vendor qualification and requalification program • Define vendor risk classification criteria and oversight frequency • Oversee vendor assessments and approval processes • Monitor vendor performance through quality metrics • Lead vendor transition or discontinuation activities as needed • Oversee development and maintenance of Quality Agreements • Ensure agreements clearly define roles and responsibilities • Align Quality Agreements with business contracts • Periodically review and update agreements • Establish vendor performance metrics • Conduct Quality Business Reviews with key vendors • Implement risk-based monitoring strategies • Proactively identify and mitigate compliance risks • Ensure vendor oversight documentation supports inspection readiness • Participate in regulatory inspections • Coordinate vendor support during inspections • Oversee remediation related to vendor findings • Partner with CMC, Clinical Operations, Clinical Development, Supply Chain, Commercial, Regulatory, Legal and other functions as needed • Provide vendor compliance risk expertise during program planning • Support new product introductions and technology transfers as needed • Benchmark vendor oversight practices • Drive digital enablement of vendor management systems • Promote proactive quality culture across partner network