• Greet our patients in a friendly and positive manner. • Discuss and answer customer questions with a goal of one call resolution. • Updating confidential information and insurance billing. • Process credit card payments. • Manage tasks within our internal work queues updating information as necessary. • Respond to website patient inquiries via phone call to discuss concerns and provide resolution. • Work with collection agencies to update and provide accurate information. • Respond to Attorney requests for balances and correspondence as well as update and bill insurance. • Complete workflow for patient self-pay accounts, reviewing correspondence, posting payments and resolving any concerns.

Role Description Ningbo Generic Chemical, a Chinese agrochemical manufacturer, is seeking the first commercial professional in Brazil to lead the transition from a B2B export model to a B2C commercial strategy. - Develop the local B2C market, introducing Ningbo Generic Chemical's agrochemical portfolio directly to large-scale farmers and strategic distributors. - Manage the entire sales cycle, from active prospecting (Hunter Profile) to deal closure and post-sales support. - Manage and achieve the annual sales targets established for the region. - Conduct commercial negotiations within the company's pricing policy, reporting and aligning directly with the headquarters in China. - Travel frequently for field visits and to build closer relationships with clients. - Structure and lead the country's future commercial team as operations consolidate and results expand. Qualifications - Bachelor's Degree with solid sales experience in the agrochemical segment and B2C market. - Active and consolidated client portfolio across the region's main crops (Soybeans, Corn, Wheat, and Sugarcane). - Advanced or Fluent English (Mandatory) for direct reporting and constant communication with the headquarters in China. - Profile heavily focused on Hunting, proactivity, adaptability, and a strong results-driven mindset. - Entrepreneurial spirit, autonomy, and an "ownership mindset" to operate in a business-building environment. - Full availability for frequent travel. - Own vehicle, laptop, and smartphone available for work use. Requirements - Develop an expanding operation and brand from absolute scratch, with no initial local team. - Sell products exclusively under cash-in-advance (cash payment) terms. - Manage the dynamic of working initially without local stock, handling a lead time of approximately 100 days (between order placement, production in China, importation, and final delivery to the client). Benefits - Initial contract with international reporting. - Base Salary: Paid in US Dollars (USD). - Annual Performance Bonus: Tied to the achievement of commercial targets and annual revenue. - Full reimbursement of corporate and travel expenses.

Role Description The Call Center Agent serves customers by answering inquiries, determining requirements, fulfilling requests, selling parts, and routing telephone calls. - Answers customer calls - Provides customers with products and service information - Determines requirements by working with customers - Handles customer inquiries - Sells additional parts and services by recognizing opportunities to up-sell - Explains new features or information to customers - Manages and resolves customer complaints - Researches required information using available resources - Fulfills customer requests - Completes transactions and processes orders - Routes calls to appropriate resource if needed - Documents all call information according to standard operating procedures - Completes call logs Qualifications - High school diploma or the equivalent - Knowledge of supplies, equipment, and mechanical parts - Proficient in relevant computer applications - Required language proficiency in English and Spanish to effectively communicate with customers - Experience in call center or customer service environment - Clerical, word processing, and/or office skills - Excellent customer service skills Requirements - Must be able to pass post-offer drug screening, physical examination (including a lift test), and background check Benefits - Fantastic Culture - 401k + match - Health, Dental & Vision Insurance + HSA & FSA - Employer paid Life Insurance - Paid Vacation Days - Sick Leave - Company perks such as employee discounts, company events, and training programs - Excellent Training and Career Advancement Opportunities

• Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago). • Al término de la atención se debe abordar y cerrar la venta sugerida.