Assembly Health logo
Assembly Health

Assembly™ Health delivers revenue cycle management and back-office solutions to support quality care.

Medical Billing Representative

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$17 - $20 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Medical Billing Representative

Assembly Health

• Greet our patients in a friendly and positive manner. • Discuss and answer customer questions with a goal of one call resolution. • Updating confidential information and insurance billing. • Process credit card payments. • Manage tasks within our internal work queues updating information as necessary. • Respond to website patient inquiries via phone call to discuss concerns and provide resolution. • Work with collection agencies to update and provide accurate information. • Respond to Attorney requests for balances and correspondence as well as update and bill insurance. • Complete workflow for patient self-pay accounts, reviewing correspondence, posting payments and resolving any concerns.

Job Requirements

  • Proven experience answer high volume calls in a call center or other customer support role is preferred—previous healthcare experience is a big plus
  • Excellent communication skills and professional demeanor
  • The ability to work under tight deadlines
  • Strong written and verbal communication skills with customer service focused aptitude
  • Detail-oriented individuals who are team players highly self-motivated
  • Ability to function well in a fast-paced and at times stressful environment.
  • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Benefits

  • Competitive Benefit Packages available
  • Paid Holidays
  • Paid Time Off to enjoy your time away from the office.

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