Title: Inside Sales Support Associate (Remote) Location: Lansdale United States Job Description: - This is a permanent remote position. Must be located in Central Standard Time (CST) OR MOUNTAIN TIME (MT). Please note this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are able to travel to Headquarters during the first week of employment. Must have lighting/electrical industry experience to be considered.* About Keystone Technologies: Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy." Who We Are: Were not your typical lighting company and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first whether thats our customers, partners, or each other. If youre passionate about growing, collaborating, and making a difference, youll feel right at home here. Our Core Values - Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations. - Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isnt just about achieving more; its about evolving personally and professionally, transforming at every opportunity. - Do Right: Its not just good ethics to do the right thing; its good business. We uphold the highest integrity, and we do the right thing even when its hard. Why? Because trust is our most important currency. - Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybodys story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive. - Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments. What we offer: Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities. The Opportunity: The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers. This position is responsible for safeguarding the customer experience and promoting Keystones Light Made Easy promise. Your Impact: - Sales analysis: analyze customer sales data to identify sales trends and opportunities with management - Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls - Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing - Serve as liaison between our Sales Agencies, Distributors & Territory Managers - Answer questions via email or phone regarding existing orders in a timely manner - Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies - Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner - Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions What you bring: - Bachelor's in Business Administration or related field preferred - Lighting industry experience and product knowledge required - 1-2 years of sales experience in similar inside sales role - Outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations - Proficiency in Microsoft Office, specifically Outlook, Teams and Excel - Experience with CRM software and Prophet 21 preferred - Strong analytical and problem-solving skills - Demonstrated exceptional organizational skills and attention to detail - Ability to perform time-sensitive work environment - Comfortable with phone interaction with very good verbal communication skills - Work well independently or on a team - Demonstrate an unwavering belief in and commitment to the companys Core Values, consistently aligning actions, decisions, and collaboration with them Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

Title: Inside Sales Agent Location: Englewood, Colorado Job Description: Full time 2+ Years of Experience Overview We are excited to present a fantastic opportunity for dynamic and driven phone sales professionals at one of America's largest retailers in Englewood, CO. This role is perfect for a resourceful and innovative professional with exceptional sales and communication abilities. As a licensed sales professional in property and casualty insurance, this commission-driven position offers the potential for a six-figure income, with the added benefit of internally provided leads. Elevate your career today! (Note: Opportunity to work hybrid or remotely, but candidate must reside in Colorado.) Job Description & Sales Agent Responsibilities - Leverage robust outbound sales skills to expand membership base, reaching out to leads provided by the company and demonstrating exceptional follow-up techniques. - Apply effective inbound sales skills to enhance membership base, employing professional selling habits to engage and attract potential customers. - Utilize keen observational and active listening skills to identify and develop additional selling opportunities. - Demonstrate proficiency in following an effective and streamlined sales process. - Engage prospects through rapport-building, delivering personalized and value-based presentations. - Understand customer needs and requirements to tailor sales approaches accordingly. - Employ problem-solving skills to address and overcome objections from prospects. - Establish and maintain a sustainable sales pipeline to ensure consistent business growth. - Prioritize member satisfaction and loyalty by building rapport and fostering long-term relationships. - Demonstrate the ability to adhere to quality assurance guidelines on every call. Minimum Qualifications - Property and Casualty License required or ability to obtain - College degree preferred - Minimum 3 years of sales experience required - Background in Insurance (Property and Casualty) preferred - Required to obtain a Property and Casualty license within a designated time - Proven ability to convert and close sales opportunities - Skillful in overcoming objections - Excellent written and verbal communication skills - Ability to communicate effectively across multiple levels - Flexibility to work any assigned shift during business hours - Proficient computer skills required

• Responsible for managing a team of inside sales professionals who sell clinical laboratory products and services • Creating a culture to support mentoring of new team members • Driving commercial accountability with the team across all metrics and marketing initiatives • Ensuring the team has effective customer relationships and develops opportunities for growth within an existing customer base • Completing account planning and forecasting, analyzing reports to drive business decisions • Managing performance through KPIs • Ensuring effective use of available sales tools and processes, especially Salesforce.com • Delivering performance evaluations and holding the team accountable for performance metrics • Maintaining effective customer relationships with purchasing, lab managers and end users within assigned territory • Working with the Sr. Manager of Inside Sales to research competitor and industry activity • Managing pricing within territory to control profitability • Maintaining accurate reporting and records necessary for proper management of region • Positively representing Thermo Fisher Scientific at all times throughout customer locations

• Implement procedures and processes to set highest standard for service excellence and operational efficiency for the department. • Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations. • Provide customer follow-ups. • Initiate telephone calls to customers to generate sales. • Coordinate purchase and delivery of special products. • Obtains information on pricing specifications, uses and availability. • Code and input customer orders, pricing information and additional data into the computer system. • Create sales tickets. • Maintain stock levels on the sales floor and in the stockroom. • Operate and balance cash register daily. • Research credits, returns, and late payments as needed. • Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers. • Handles special orders and advanced pricing; assist with pricing and special price lists. • Develop and grow professional relationships with customers. • Resolve jobsite issues and customer problems. • Responsible for supervising a team of 4+ associates (direct and indirect reports), with responsibility for budgeting, goal setting, and performance management, including providing feedback and input on hiring and terminations.